Vendedor assumiu → mover para Negociação
SESSION_UPDATE: quando um atendimento parado em "Transferido para vendedor" recebe um responsável, move o card para Negociação.
| Data/hora | Nível | Mensagem |
|---|---|---|
| 13/09/2026, 17:30:18 | success |
Tag do mês "Setembro" aplicada no card e no contato c51456eb-2e1d-4247-a094-e15fba678e87
detalhe{"id":"5688ec5b-7223-418b-b887-64dac7016dce","createdAt":"2026-09-11T22:39:27.948328Z","updatedAt":"2026-09-13T17:30:15.6550861Z","active":true,"number":"2026091100054","startAt":"2026-09-11T22:39:27.948328Z","endAt":null,"firstUserInteractionAt":"2026-09-13T00:58:13.913405Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"c51456eb-2e1d-4247-a094-e15fba678e87","contactDetails":{"id":"c51456eb-2e1d-4247-a094-e15fba678e87","name":"CARLOS D'ELIA","email":null,"pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/ecefadd_20260912235544061_92f53bac_3fa8_41ca_bd75_965253740d7a_2026_09_12_23_55.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1947023745&response-content-disposition=inline&Signature=KGAeHcavY%2BlSvffGQEy%2Bbf28oEo%3D","phonenumber":"+55|84991670660","instagram":null,"phonenumberFormatted":"(84) 99167-0660","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-13T00:58:13.717Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-13T00:58:21.199Z","lastMessageOut":"2026-09-13T00:58:13.717Z","lastMessageIn":"2026-09-13T00:58:21.199Z","lastMessageText":"60431084","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=5688ec5b-7223-418b-b887-64dac7016dce","utm":{"clid":"AfjhwzoMrsDInDlQx1EmDqBZmDyGKS9fUBuqYxUQO3yceiVfOISrBLk0hgqRNcbcRD8C2juTIosK_4av9xS_LwzEzUBCYk6IRmvHjR0ItXmuOTiO0nhO8g631sfqeHmnMtuVCADeog","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 13/09/2026, 17:30:17 | success |
Tag inicial "INTERESSADOS" aplicada ao contato c51456eb-2e1d-4247-a094-e15fba678e87
detalhe{"id":"5688ec5b-7223-418b-b887-64dac7016dce","createdAt":"2026-09-11T22:39:27.948328Z","updatedAt":"2026-09-13T17:30:15.6550861Z","active":true,"number":"2026091100054","startAt":"2026-09-11T22:39:27.948328Z","endAt":null,"firstUserInteractionAt":"2026-09-13T00:58:13.913405Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"c51456eb-2e1d-4247-a094-e15fba678e87","contactDetails":{"id":"c51456eb-2e1d-4247-a094-e15fba678e87","name":"CARLOS D'ELIA","email":null,"pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/ecefadd_20260912235544061_92f53bac_3fa8_41ca_bd75_965253740d7a_2026_09_12_23_55.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1947023745&response-content-disposition=inline&Signature=KGAeHcavY%2BlSvffGQEy%2Bbf28oEo%3D","phonenumber":"+55|84991670660","instagram":null,"phonenumberFormatted":"(84) 99167-0660","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-13T00:58:13.717Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-13T00:58:21.199Z","lastMessageOut":"2026-09-13T00:58:13.717Z","lastMessageIn":"2026-09-13T00:58:21.199Z","lastMessageText":"60431084","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=5688ec5b-7223-418b-b887-64dac7016dce","utm":{"clid":"AfjhwzoMrsDInDlQx1EmDqBZmDyGKS9fUBuqYxUQO3yceiVfOISrBLk0hgqRNcbcRD8C2juTIosK_4av9xS_LwzEzUBCYk6IRmvHjR0ItXmuOTiO0nhO8g631sfqeHmnMtuVCADeog","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 13/09/2026, 17:30:17 | success |
Card 4d0f0828-ae9c-4b59-b6cf-0aa9a80c4f6d (VEND-7281) criado na etapa inicial para o contato c51456eb-2e1d-4247-a094-e15fba678e87 - vendedor assumiu sem card existente
detalhe{"id":"5688ec5b-7223-418b-b887-64dac7016dce","createdAt":"2026-09-11T22:39:27.948328Z","updatedAt":"2026-09-13T17:30:15.6550861Z","active":true,"number":"2026091100054","startAt":"2026-09-11T22:39:27.948328Z","endAt":null,"firstUserInteractionAt":"2026-09-13T00:58:13.913405Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"c51456eb-2e1d-4247-a094-e15fba678e87","contactDetails":{"id":"c51456eb-2e1d-4247-a094-e15fba678e87","name":"CARLOS D'ELIA","email":null,"pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/ecefadd_20260912235544061_92f53bac_3fa8_41ca_bd75_965253740d7a_2026_09_12_23_55.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1947023745&response-content-disposition=inline&Signature=KGAeHcavY%2BlSvffGQEy%2Bbf28oEo%3D","phonenumber":"+55|84991670660","instagram":null,"phonenumberFormatted":"(84) 99167-0660","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-13T00:58:13.717Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-13T00:58:21.199Z","lastMessageOut":"2026-09-13T00:58:13.717Z","lastMessageIn":"2026-09-13T00:58:21.199Z","lastMessageText":"60431084","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=5688ec5b-7223-418b-b887-64dac7016dce","utm":{"clid":"AfjhwzoMrsDInDlQx1EmDqBZmDyGKS9fUBuqYxUQO3yceiVfOISrBLk0hgqRNcbcRD8C2juTIosK_4av9xS_LwzEzUBCYk6IRmvHjR0ItXmuOTiO0nhO8g631sfqeHmnMtuVCADeog","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 13/09/2026, 17:30:16 | debug |
Cards do contato c51456eb-2e1d-4247-a094-e15fba678e87 no painel (via /v1/panel/card): 0
detalhenull |
| 12/09/2026, 22:21:25 | skip |
Sessão fora do departamento monitorado (VENDAS NOVVA)
detalhe{"id":"27ef73de-0ee9-426e-90fe-02d8ea6e05e1","createdAt":"2026-09-12T13:43:47.218665Z","updatedAt":"2026-09-12T22:21:25.3820071Z","active":true,"number":"2026091200023","startAt":"2026-09-12T13:43:47.218665Z","endAt":null,"firstUserInteractionAt":"2026-09-12T22:21:25.3263522Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"cca5d28f-90e7-4c66-9d4d-0884cace3c71","contactDetails":{"id":"cca5d28f-90e7-4c66-9d4d-0884cace3c71","name":"Jefferson","email":null,"pictureUrl":null,"phonenumber":"+55|34984020888","instagram":null,"phonenumberFormatted":"(34) 98402-0888","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"27b68944-6c8c-4317-9240-4faa1a624420","departmentDetails":{"id":"27b68944-6c8c-4317-9240-4faa1a624420","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"IA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-12T14:02:30.827Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-12T14:02:30.827Z","lastMessageOut":"2026-09-12T14:02:30.827Z","lastMessageIn":"2026-09-12T14:02:24.55Z","lastMessageText":"Jefferson, peço desculpas se o atendimento não foi como você esperava e pela dificuldade. Agradeço seu contato e desejo um bom dia!","unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=27ef73de-0ee9-426e-90fe-02d8ea6e05e1","utm":{"clid":"AfjlntvsYiCOftWcNy_OETcYJuTLWOH4bDb6bWSwYzu9ah1Vf0W1RvtexLe4TdrOdiG63jHg-uV-4B2rHEKVPWX0JXkyjk5HsdWt1A04bRU7yqtjQg83DgHyJsBiViWzMswYd3Cc0A","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 12/09/2026, 22:16:41 | skip |
Sessão fora do departamento monitorado (VENDAS NOVVA)
detalhe{"id":"dc967682-741f-4ccd-884f-5887da934449","createdAt":"2026-09-12T17:02:59.053273Z","updatedAt":"2026-09-12T22:16:41.1067559Z","active":true,"number":"2026091200039","startAt":"2026-09-12T17:02:59.053273Z","endAt":null,"firstUserInteractionAt":"2026-09-12T22:16:41.0457678Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"1c71e626-b577-4c48-8fd9-f60c00e4971c","contactDetails":{"id":"1c71e626-b577-4c48-8fd9-f60c00e4971c","name":"Bruno Barbosa PEDIDO 3181","email":null,"pictureUrl":null,"phonenumber":"+55|19994491191","instagram":null,"phonenumberFormatted":"(19) 99449-1191","tagsId":["29de8b22-b3fc-4418-9307-ed7882f93f8d","423c466f-aa95-43ce-b039-025f0721a7c4","5aee3d99-cf50-4ed7-9098-f0224d1c9c81","78b50ffb-f0af-444a-a1cd-551819327955","7d50ff4c-6fd8-4c44-9276-c8bad45f79b7","a424de36-41be-44e6-a805-f56840835531","d7cef946-c037-4849-8f39-646fc3d44234","eaf4563a-e30e-4637-9a31-9e00d49b3d40","fbae1c48-7be5-4b4b-b126-6264fa614538"],"status":"ACTIVE","tagsName":["ENVIADO AO CLIENTE","PASTELARIA","PASTEL","2025 NEG 12","SETEMBRO","INTERESSADOS","CRISTIANE","ESTHELA","PRODUÇÃO"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"27b68944-6c8c-4317-9240-4faa1a624420","departmentDetails":{"id":"27b68944-6c8c-4317-9240-4faa1a624420","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"IA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-12T17:05:36.834Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-12T17:05:36.885Z","lastMessageOut":"2026-09-12T17:05:36.885Z","lastMessageIn":"2026-09-12T17:05:13.892Z","lastMessageText":"*Imagem*","unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=dc967682-741f-4ccd-884f-5887da934449","utm":null,"classification":null,"metadata":null}
|
| 12/09/2026, 12:14:35 | success |
Tag do mês "Setembro" aplicada no card e no contato e0374682-6a21-42bc-8be5-9e86348e7d8b
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|
| 12/09/2026, 12:14:35 | success |
Tag inicial "INTERESSADOS" aplicada ao contato e0374682-6a21-42bc-8be5-9e86348e7d8b
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|
| 12/09/2026, 12:14:34 | success |
Card 3ee67a40-908e-47a2-975b-c9b9d1c71cc7 (VEND-7280) criado na etapa inicial para o contato e0374682-6a21-42bc-8be5-9e86348e7d8b - vendedor assumiu sem card existente
detalhe{"id":"930e5a36-a59e-490c-9d67-e2ee38cec63a","createdAt":"2026-09-11T21:16:18.550714Z","updatedAt":"2026-09-12T12:14:33.6712356Z","active":true,"number":"2026091100051","startAt":"2026-09-11T21:16:18.550714Z","endAt":null,"firstUserInteractionAt":"2026-09-11T21:22:36.793711Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"e0374682-6a21-42bc-8be5-9e86348e7d8b","contactDetails":{"id":"e0374682-6a21-42bc-8be5-9e86348e7d8b","name":"Pipoca Do edinho","email":null,"pictureUrl":null,"phonenumber":"+55|21968389301","instagram":null,"phonenumberFormatted":"(21) 96838-9301","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T21:22:36.742Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T21:28:28.39Z","lastMessageOut":"2026-09-11T21:22:36.742Z","lastMessageIn":"2026-09-11T21:28:28.39Z","lastMessageText":"*Imagem*","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=930e5a36-a59e-490c-9d67-e2ee38cec63a","utm":{"clid":"Afjspf-knHAoltmciOpAceJVZy9g8KLxRNGMnAA6FBBPJOILzyo5-59H8qnEN555-MZ5HqAMomHaKT50gGDpKDQx-EKR1MJSB0NN5A7_WezEZmlMSns6-ukuV73FZzgzDw-XpUfemA","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 12/09/2026, 12:14:34 | debug |
Cards do contato e0374682-6a21-42bc-8be5-9e86348e7d8b no painel (via /v1/panel/card): 0
detalhenull |
| 12/09/2026, 11:56:32 | success |
Tag do mês "Setembro" aplicada no card e no contato 596c0376-f70f-4d50-aa39-58bc8d05fbbb
detalhe{"id":"3c1ce0a0-5bc8-420b-aa2c-9153be706410","createdAt":"2026-09-11T20:06:01.673961Z","updatedAt":"2026-09-12T11:56:30.5524468Z","active":true,"number":"2026091100044","startAt":"2026-09-11T20:06:01.673961Z","endAt":null,"firstUserInteractionAt":"2026-09-11T20:07:17.852877Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"596c0376-f70f-4d50-aa39-58bc8d05fbbb","contactDetails":{"id":"596c0376-f70f-4d50-aa39-58bc8d05fbbb","name":"Dany💄- PEDIDO 3017","email":null,"pictureUrl":null,"phonenumber":"+55|11999642163","instagram":null,"phonenumberFormatted":"(11) 99964-2163","tagsId":["29de8b22-b3fc-4418-9307-ed7882f93f8d","4f35001e-2d84-4fd1-b22b-015087c10a10"],"status":"ACTIVE","tagsName":["ENVIADO AO CLIENTE","AÇAI"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T20:06:11.025Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T20:37:51.064Z","lastMessageOut":"2026-09-11T20:07:17.621Z","lastMessageIn":"2026-09-11T20:37:51.064Z","lastMessageText":"Quero a troca do motor","unreadCount":4,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=3c1ce0a0-5bc8-420b-aa2c-9153be706410","utm":null,"classification":null,"metadata":null}
|
| 12/09/2026, 11:56:32 | success |
Tag inicial "INTERESSADOS" aplicada ao contato 596c0376-f70f-4d50-aa39-58bc8d05fbbb
detalhe{"id":"3c1ce0a0-5bc8-420b-aa2c-9153be706410","createdAt":"2026-09-11T20:06:01.673961Z","updatedAt":"2026-09-12T11:56:30.5524468Z","active":true,"number":"2026091100044","startAt":"2026-09-11T20:06:01.673961Z","endAt":null,"firstUserInteractionAt":"2026-09-11T20:07:17.852877Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"596c0376-f70f-4d50-aa39-58bc8d05fbbb","contactDetails":{"id":"596c0376-f70f-4d50-aa39-58bc8d05fbbb","name":"Dany💄- PEDIDO 3017","email":null,"pictureUrl":null,"phonenumber":"+55|11999642163","instagram":null,"phonenumberFormatted":"(11) 99964-2163","tagsId":["29de8b22-b3fc-4418-9307-ed7882f93f8d","4f35001e-2d84-4fd1-b22b-015087c10a10"],"status":"ACTIVE","tagsName":["ENVIADO AO CLIENTE","AÇAI"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T20:06:11.025Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T20:37:51.064Z","lastMessageOut":"2026-09-11T20:07:17.621Z","lastMessageIn":"2026-09-11T20:37:51.064Z","lastMessageText":"Quero a troca do motor","unreadCount":4,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=3c1ce0a0-5bc8-420b-aa2c-9153be706410","utm":null,"classification":null,"metadata":null}
|
| 12/09/2026, 11:56:31 | success |
Card 7eb77c7f-1fba-4d43-898b-af9cd6ab95fc (VEND-7279) criado na etapa inicial para o contato 596c0376-f70f-4d50-aa39-58bc8d05fbbb - vendedor assumiu sem card existente
detalhe{"id":"3c1ce0a0-5bc8-420b-aa2c-9153be706410","createdAt":"2026-09-11T20:06:01.673961Z","updatedAt":"2026-09-12T11:56:30.5524468Z","active":true,"number":"2026091100044","startAt":"2026-09-11T20:06:01.673961Z","endAt":null,"firstUserInteractionAt":"2026-09-11T20:07:17.852877Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"596c0376-f70f-4d50-aa39-58bc8d05fbbb","contactDetails":{"id":"596c0376-f70f-4d50-aa39-58bc8d05fbbb","name":"Dany💄- PEDIDO 3017","email":null,"pictureUrl":null,"phonenumber":"+55|11999642163","instagram":null,"phonenumberFormatted":"(11) 99964-2163","tagsId":["29de8b22-b3fc-4418-9307-ed7882f93f8d","4f35001e-2d84-4fd1-b22b-015087c10a10"],"status":"ACTIVE","tagsName":["ENVIADO AO CLIENTE","AÇAI"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T20:06:11.025Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T20:37:51.064Z","lastMessageOut":"2026-09-11T20:07:17.621Z","lastMessageIn":"2026-09-11T20:37:51.064Z","lastMessageText":"Quero a troca do motor","unreadCount":4,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=3c1ce0a0-5bc8-420b-aa2c-9153be706410","utm":null,"classification":null,"metadata":null}
|
| 12/09/2026, 11:56:31 | debug |
Cards do contato 596c0376-f70f-4d50-aa39-58bc8d05fbbb no painel (via /v1/panel/card): 0
detalhenull |
| 11/09/2026, 18:55:39 | success |
Card 067c40c9-4d38-4523-bfe8-e1c09322cc58 vinculado ao vendedor d07791cb-7fb4-4e86-bb94-76b9a5ab1988 - etapa mantida (rota: /v3/panel/card/067c40c9-4d38-4523-bfe8-e1c09322cc58)
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|
| 11/09/2026, 18:55:39 | debug |
Cards do contato 20c20101-ee25-4391-92f7-c6de9a55d4eb no painel (via /v1/panel/card): 1
detalhenull |
| 11/09/2026, 17:52:45 | success |
Tag do mês "Setembro" aplicada no card e no contato 03280e63-14da-4058-a70c-cc1fdc422250
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|
| 11/09/2026, 17:52:44 | success |
Tag inicial "INTERESSADOS" aplicada ao contato 03280e63-14da-4058-a70c-cc1fdc422250
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|
| 11/09/2026, 17:52:44 | success |
Card 6b9c538b-4545-4ca8-b11f-5956527af34d (VEND-7278) criado na etapa inicial para o contato 03280e63-14da-4058-a70c-cc1fdc422250 - vendedor assumiu sem card existente
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|
| 11/09/2026, 17:52:43 | debug |
Cards do contato 03280e63-14da-4058-a70c-cc1fdc422250 no painel (via /v1/panel/card): 0
detalhenull |
| 11/09/2026, 17:51:44 | success |
Tag do mês "Setembro" aplicada no card e no contato e3479d4e-36a9-4769-9656-17104a182fa8
detalhe{"id":"f0a72345-8c95-4afe-8149-fa6250c8e9c3","createdAt":"2026-09-11T17:08:20.410984Z","updatedAt":"2026-09-11T17:51:42.8932132Z","active":true,"number":"2026091100038","startAt":"2026-09-11T17:08:20.410984Z","endAt":null,"firstUserInteractionAt":"2026-09-11T17:51:04.830979Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"e3479d4e-36a9-4769-9656-17104a182fa8","contactDetails":{"id":"e3479d4e-36a9-4769-9656-17104a182fa8","name":"Indianara Martins","email":null,"pictureUrl":null,"phonenumber":"+55|19993406752","instagram":null,"phonenumberFormatted":"(19) 99340-6752","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T17:14:01.18Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T17:14:01.18Z","lastMessageOut":"2026-09-11T17:14:01.18Z","lastMessageIn":"2026-09-11T17:13:51Z","lastMessageText":"Para o seu ramo de comida, temos diversos formatos de Bonecos Mascotinhos com turbina:\n\n* De Pizza (fatia ou redonda inteira)\n* De Hambúrguer\n* De Coxinha\n* De Pastel\n* De Sorvete ou Copo de Açaí\n* De Hot Dog\n* De Frango\n* De Bolo ou ","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=f0a72345-8c95-4afe-8149-fa6250c8e9c3","utm":{"clid":"Afjm4vFFBdi3jrOVvCX94lvPmJVcFLC7qbL5bqm4z74XYw6xAlJkfso6ZZKXOUQPowN1OoCNzQvn11oocvMaJSZE1zesH9Mk-2MuFHB-e796p1tBZQxKuRuUh03a6VQH967WzKE6wA","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://www.instagram.com/p/DaDy5RdsP_N/","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 17:51:44 | success |
Tag inicial "INTERESSADOS" aplicada ao contato e3479d4e-36a9-4769-9656-17104a182fa8
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|
| 11/09/2026, 17:51:43 | success |
Card df3a6c40-1c1f-4b9a-8a6e-7196a6b479fa (VEND-7277) criado na etapa inicial para o contato e3479d4e-36a9-4769-9656-17104a182fa8 - vendedor assumiu sem card existente
detalhe{"id":"f0a72345-8c95-4afe-8149-fa6250c8e9c3","createdAt":"2026-09-11T17:08:20.410984Z","updatedAt":"2026-09-11T17:51:42.8932132Z","active":true,"number":"2026091100038","startAt":"2026-09-11T17:08:20.410984Z","endAt":null,"firstUserInteractionAt":"2026-09-11T17:51:04.830979Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"e3479d4e-36a9-4769-9656-17104a182fa8","contactDetails":{"id":"e3479d4e-36a9-4769-9656-17104a182fa8","name":"Indianara Martins","email":null,"pictureUrl":null,"phonenumber":"+55|19993406752","instagram":null,"phonenumberFormatted":"(19) 99340-6752","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T17:14:01.18Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T17:14:01.18Z","lastMessageOut":"2026-09-11T17:14:01.18Z","lastMessageIn":"2026-09-11T17:13:51Z","lastMessageText":"Para o seu ramo de comida, temos diversos formatos de Bonecos Mascotinhos com turbina:\n\n* De Pizza (fatia ou redonda inteira)\n* De Hambúrguer\n* De Coxinha\n* De Pastel\n* De Sorvete ou Copo de Açaí\n* De Hot Dog\n* De Frango\n* De Bolo ou ","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=f0a72345-8c95-4afe-8149-fa6250c8e9c3","utm":{"clid":"Afjm4vFFBdi3jrOVvCX94lvPmJVcFLC7qbL5bqm4z74XYw6xAlJkfso6ZZKXOUQPowN1OoCNzQvn11oocvMaJSZE1zesH9Mk-2MuFHB-e796p1tBZQxKuRuUh03a6VQH967WzKE6wA","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://www.instagram.com/p/DaDy5RdsP_N/","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 17:51:43 | debug |
Cards do contato e3479d4e-36a9-4769-9656-17104a182fa8 no painel (via /v1/panel/card): 0
detalhenull |
| 11/09/2026, 17:51:30 | success |
Tag do mês "Setembro" aplicada no card e no contato dc70a78d-be82-479a-9e7b-485e4f368574
detalhe{"id":"d9af2ee1-de3d-43b8-99e7-2fa869c6bad5","createdAt":"2026-09-11T15:56:53.724733Z","updatedAt":"2026-09-11T17:51:28.4664483Z","active":true,"number":"2026091100036","startAt":"2026-09-11T15:56:53.724733Z","endAt":null,"firstUserInteractionAt":"2026-09-11T17:50:55.925346Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"dc70a78d-be82-479a-9e7b-485e4f368574","contactDetails":{"id":"dc70a78d-be82-479a-9e7b-485e4f368574","name":"Juliana Busi","email":null,"pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/284383d_20260911155654023_b744af29_38f3_4bbb_a473_ce1590c71830_2026_09_11_15_56.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946908615&response-content-disposition=inline&Signature=6wpJx90NSVNNGnlF7tRwfA2%2BGVY%3D","phonenumber":"+55|51981456508","instagram":null,"phonenumberFormatted":"(51) 98145-6508","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T17:03:40.401Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T17:03:40.401Z","lastMessageOut":"2026-09-11T17:03:40.401Z","lastMessageIn":"2026-09-11T16:03:06Z","lastMessageText":"Ficou com alguma dúvida sobre os modelos e valores apresentados? Vamos seguir?","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=d9af2ee1-de3d-43b8-99e7-2fa869c6bad5","utm":{"clid":"AfgpbmKGKMkg7GSIzDyjdLY4Lv6SDpWS4Q_n5EJDA-WepO7t_XCEjaNeqC-upkA4-xvS4dN3U4sxB_99RvBAbuFvzVMmvlsQ2xXQ9V4j_dVY0BCWCBf1-CjpMVjUg5MR4ZCytL7wdw","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://www.instagram.com/p/DaDy5RdsP_N/","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 17:51:30 | success |
Tag inicial "INTERESSADOS" aplicada ao contato dc70a78d-be82-479a-9e7b-485e4f368574
detalhe{"id":"d9af2ee1-de3d-43b8-99e7-2fa869c6bad5","createdAt":"2026-09-11T15:56:53.724733Z","updatedAt":"2026-09-11T17:51:28.4664483Z","active":true,"number":"2026091100036","startAt":"2026-09-11T15:56:53.724733Z","endAt":null,"firstUserInteractionAt":"2026-09-11T17:50:55.925346Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"dc70a78d-be82-479a-9e7b-485e4f368574","contactDetails":{"id":"dc70a78d-be82-479a-9e7b-485e4f368574","name":"Juliana Busi","email":null,"pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/284383d_20260911155654023_b744af29_38f3_4bbb_a473_ce1590c71830_2026_09_11_15_56.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946908615&response-content-disposition=inline&Signature=6wpJx90NSVNNGnlF7tRwfA2%2BGVY%3D","phonenumber":"+55|51981456508","instagram":null,"phonenumberFormatted":"(51) 98145-6508","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T17:03:40.401Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T17:03:40.401Z","lastMessageOut":"2026-09-11T17:03:40.401Z","lastMessageIn":"2026-09-11T16:03:06Z","lastMessageText":"Ficou com alguma dúvida sobre os modelos e valores apresentados? Vamos seguir?","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=d9af2ee1-de3d-43b8-99e7-2fa869c6bad5","utm":{"clid":"AfgpbmKGKMkg7GSIzDyjdLY4Lv6SDpWS4Q_n5EJDA-WepO7t_XCEjaNeqC-upkA4-xvS4dN3U4sxB_99RvBAbuFvzVMmvlsQ2xXQ9V4j_dVY0BCWCBf1-CjpMVjUg5MR4ZCytL7wdw","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://www.instagram.com/p/DaDy5RdsP_N/","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 17:51:29 | success |
Card 9a2cc253-0464-44c4-a115-1ceb1c923b42 (VEND-7276) criado na etapa inicial para o contato dc70a78d-be82-479a-9e7b-485e4f368574 - vendedor assumiu sem card existente
detalhe{"id":"d9af2ee1-de3d-43b8-99e7-2fa869c6bad5","createdAt":"2026-09-11T15:56:53.724733Z","updatedAt":"2026-09-11T17:51:28.4664483Z","active":true,"number":"2026091100036","startAt":"2026-09-11T15:56:53.724733Z","endAt":null,"firstUserInteractionAt":"2026-09-11T17:50:55.925346Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"dc70a78d-be82-479a-9e7b-485e4f368574","contactDetails":{"id":"dc70a78d-be82-479a-9e7b-485e4f368574","name":"Juliana Busi","email":null,"pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/284383d_20260911155654023_b744af29_38f3_4bbb_a473_ce1590c71830_2026_09_11_15_56.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946908615&response-content-disposition=inline&Signature=6wpJx90NSVNNGnlF7tRwfA2%2BGVY%3D","phonenumber":"+55|51981456508","instagram":null,"phonenumberFormatted":"(51) 98145-6508","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T17:03:40.401Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T17:03:40.401Z","lastMessageOut":"2026-09-11T17:03:40.401Z","lastMessageIn":"2026-09-11T16:03:06Z","lastMessageText":"Ficou com alguma dúvida sobre os modelos e valores apresentados? Vamos seguir?","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=d9af2ee1-de3d-43b8-99e7-2fa869c6bad5","utm":{"clid":"AfgpbmKGKMkg7GSIzDyjdLY4Lv6SDpWS4Q_n5EJDA-WepO7t_XCEjaNeqC-upkA4-xvS4dN3U4sxB_99RvBAbuFvzVMmvlsQ2xXQ9V4j_dVY0BCWCBf1-CjpMVjUg5MR4ZCytL7wdw","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://www.instagram.com/p/DaDy5RdsP_N/","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 17:51:29 | debug |
Cards do contato dc70a78d-be82-479a-9e7b-485e4f368574 no painel (via /v1/panel/card): 0
detalhenull |
| 11/09/2026, 17:51:12 | skip |
Atendimento ainda sem responsável atribuído
detalhe{"id":"cc80c058-9000-45c6-91ea-cb249e1f8013","createdAt":"2026-09-11T17:26:59.033268Z","updatedAt":"2026-09-11T17:51:12.3602524Z","active":true,"number":"2026091100039","startAt":"2026-09-11T17:26:59.033268Z","endAt":null,"firstUserInteractionAt":"2026-09-11T17:51:12.3357537Z","firstAgentMessageAt":null,"status":"PENDING","contactId":"03280e63-14da-4058-a70c-cc1fdc422250","contactDetails":{"id":"03280e63-14da-4058-a70c-cc1fdc422250","name":"Karla (Ópticas Karla)","email":null,"pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e426dc3_20260911172659242_2f84c509_2224_4cfc_9acb_1c81f1ae00dc_2026_09_11_17_26.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946914020&response-content-disposition=inline&Signature=fXkaZAJI2mFgmMHcEgQ3SRtsbjw%3D","phonenumber":"+55|83988637773","instagram":null,"phonenumberFormatted":"(83) 98863-7773","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":null,"botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":null,"previousSessionId":null,"readTimestamp":"2026-09-11T17:27:11.021Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T17:27:11.021Z","lastMessageOut":"2026-09-11T17:27:11.021Z","lastMessageIn":"2026-09-11T17:26:56Z","lastMessageText":"Olá! Bem-vindo à *Novva Visual* — especialistas em comunicação visual, bonecos promocionais e brindes personalizados. Sou a Maria, sua consultora virtual.\n\nPara começarmos, qual seu nome por favor?","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=cc80c058-9000-45c6-91ea-cb249e1f8013","utm":{"clid":"AfhmoqfoIFxYHSzZnixMYOlAtH0RPEN01MLHWLxMy7kCgSAHjFbrA8VN7zGVc5g88Ze6jZlzPd8HQqDW9kmZ9AVu9ygWyxLACc12bPofQh8h-2OztiPea-rcpCiNAzYwSzfR4pwnDQ","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://www.instagram.com/p/DaDy5RdsP_N/","sourceId":"120251229052520422"},"classification":null,"metadata":null}
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| 11/09/2026, 17:51:05 | skip |
Atendimento ainda sem responsável atribuído
detalhe{"id":"f0a72345-8c95-4afe-8149-fa6250c8e9c3","createdAt":"2026-09-11T17:08:20.410984Z","updatedAt":"2026-09-11T17:51:04.8648985Z","active":true,"number":"2026091100038","startAt":"2026-09-11T17:08:20.410984Z","endAt":null,"firstUserInteractionAt":"2026-09-11T17:51:04.8309796Z","firstAgentMessageAt":null,"status":"PENDING","contactId":"e3479d4e-36a9-4769-9656-17104a182fa8","contactDetails":{"id":"e3479d4e-36a9-4769-9656-17104a182fa8","name":"Indianara Martins","email":null,"pictureUrl":null,"phonenumber":"+55|19993406752","instagram":null,"phonenumberFormatted":"(19) 99340-6752","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":null,"botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":null,"previousSessionId":null,"readTimestamp":"2026-09-11T17:14:01.18Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T17:14:01.18Z","lastMessageOut":"2026-09-11T17:14:01.18Z","lastMessageIn":"2026-09-11T17:13:51Z","lastMessageText":"Para o seu ramo de comida, temos diversos formatos de Bonecos Mascotinhos com turbina:\n\n* De Pizza (fatia ou redonda inteira)\n* De Hambúrguer\n* De Coxinha\n* De Pastel\n* De Sorvete ou Copo de Açaí\n* De Hot Dog\n* De Frango\n* De Bolo ou ","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=f0a72345-8c95-4afe-8149-fa6250c8e9c3","utm":{"clid":"Afjm4vFFBdi3jrOVvCX94lvPmJVcFLC7qbL5bqm4z74XYw6xAlJkfso6ZZKXOUQPowN1OoCNzQvn11oocvMaJSZE1zesH9Mk-2MuFHB-e796p1tBZQxKuRuUh03a6VQH967WzKE6wA","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://www.instagram.com/p/DaDy5RdsP_N/","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 17:50:57 | success |
Tag do mês "Setembro" aplicada no card e no contato f52d8c44-50f0-43b0-85b5-8c6ab03e060f
detalhe{"id":"5eb64e75-dac2-4582-9718-91ed0bd00c69","createdAt":"2026-09-11T16:50:35.765223Z","updatedAt":"2026-09-11T17:50:55.1365439Z","active":true,"number":"2026091100037","startAt":"2026-09-11T16:50:35.765223Z","endAt":null,"firstUserInteractionAt":"2026-09-11T17:50:49.016691Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"f52d8c44-50f0-43b0-85b5-8c6ab03e060f","contactDetails":{"id":"f52d8c44-50f0-43b0-85b5-8c6ab03e060f","name":"daniel","email":null,"pictureUrl":null,"phonenumber":"+55|98984039783","instagram":null,"phonenumberFormatted":"(98) 98403-9783","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T16:50:44.997Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T16:50:44.997Z","lastMessageOut":"2026-09-11T16:50:44.997Z","lastMessageIn":"2026-09-11T16:50:33Z","lastMessageText":"Olá! Bem-vindo à *Novva Visual* — especialistas em comunicação visual, bonecos promocionais e brindes personalizados. Sou a Maria, sua consultora virtual.\n\nPara começarmos, qual seu nome por favor?","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=5eb64e75-dac2-4582-9718-91ed0bd00c69","utm":{"clid":"AfgBacSN8SClR-O4KueyHITBG9SUbcX4LcAvfc2FAykM7Z89vhHYo18cetdvcmsR5EfJUC9w_rWwrxsSijkk-HJAi7xFiRtkwar-OQslbSViOcGBExFypPTWsc408LRLveACvOG9jP6U","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://www.instagram.com/p/DaDy5RdsP_N/","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 17:50:57 | success |
Tag inicial "INTERESSADOS" aplicada ao contato f52d8c44-50f0-43b0-85b5-8c6ab03e060f
detalhe{"id":"5eb64e75-dac2-4582-9718-91ed0bd00c69","createdAt":"2026-09-11T16:50:35.765223Z","updatedAt":"2026-09-11T17:50:55.1365439Z","active":true,"number":"2026091100037","startAt":"2026-09-11T16:50:35.765223Z","endAt":null,"firstUserInteractionAt":"2026-09-11T17:50:49.016691Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"f52d8c44-50f0-43b0-85b5-8c6ab03e060f","contactDetails":{"id":"f52d8c44-50f0-43b0-85b5-8c6ab03e060f","name":"daniel","email":null,"pictureUrl":null,"phonenumber":"+55|98984039783","instagram":null,"phonenumberFormatted":"(98) 98403-9783","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T16:50:44.997Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T16:50:44.997Z","lastMessageOut":"2026-09-11T16:50:44.997Z","lastMessageIn":"2026-09-11T16:50:33Z","lastMessageText":"Olá! Bem-vindo à *Novva Visual* — especialistas em comunicação visual, bonecos promocionais e brindes personalizados. Sou a Maria, sua consultora virtual.\n\nPara começarmos, qual seu nome por favor?","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=5eb64e75-dac2-4582-9718-91ed0bd00c69","utm":{"clid":"AfgBacSN8SClR-O4KueyHITBG9SUbcX4LcAvfc2FAykM7Z89vhHYo18cetdvcmsR5EfJUC9w_rWwrxsSijkk-HJAi7xFiRtkwar-OQslbSViOcGBExFypPTWsc408LRLveACvOG9jP6U","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://www.instagram.com/p/DaDy5RdsP_N/","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 17:50:56 | success |
Card 9cafdf7d-88b4-4552-9dda-19d984ce5c70 (VEND-7275) criado na etapa inicial para o contato f52d8c44-50f0-43b0-85b5-8c6ab03e060f - vendedor assumiu sem card existente
detalhe{"id":"5eb64e75-dac2-4582-9718-91ed0bd00c69","createdAt":"2026-09-11T16:50:35.765223Z","updatedAt":"2026-09-11T17:50:55.1365439Z","active":true,"number":"2026091100037","startAt":"2026-09-11T16:50:35.765223Z","endAt":null,"firstUserInteractionAt":"2026-09-11T17:50:49.016691Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"f52d8c44-50f0-43b0-85b5-8c6ab03e060f","contactDetails":{"id":"f52d8c44-50f0-43b0-85b5-8c6ab03e060f","name":"daniel","email":null,"pictureUrl":null,"phonenumber":"+55|98984039783","instagram":null,"phonenumberFormatted":"(98) 98403-9783","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T16:50:44.997Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T16:50:44.997Z","lastMessageOut":"2026-09-11T16:50:44.997Z","lastMessageIn":"2026-09-11T16:50:33Z","lastMessageText":"Olá! Bem-vindo à *Novva Visual* — especialistas em comunicação visual, bonecos promocionais e brindes personalizados. Sou a Maria, sua consultora virtual.\n\nPara começarmos, qual seu nome por favor?","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=5eb64e75-dac2-4582-9718-91ed0bd00c69","utm":{"clid":"AfgBacSN8SClR-O4KueyHITBG9SUbcX4LcAvfc2FAykM7Z89vhHYo18cetdvcmsR5EfJUC9w_rWwrxsSijkk-HJAi7xFiRtkwar-OQslbSViOcGBExFypPTWsc408LRLveACvOG9jP6U","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://www.instagram.com/p/DaDy5RdsP_N/","sourceId":"120251229052520422"},"classification":null,"metadata":null}
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| 11/09/2026, 17:50:56 | skip |
Atendimento ainda sem responsável atribuído
detalhe{"id":"d9af2ee1-de3d-43b8-99e7-2fa869c6bad5","createdAt":"2026-09-11T15:56:53.724733Z","updatedAt":"2026-09-11T17:50:55.9614406Z","active":true,"number":"2026091100036","startAt":"2026-09-11T15:56:53.724733Z","endAt":null,"firstUserInteractionAt":"2026-09-11T17:50:55.9253468Z","firstAgentMessageAt":null,"status":"PENDING","contactId":"dc70a78d-be82-479a-9e7b-485e4f368574","contactDetails":{"id":"dc70a78d-be82-479a-9e7b-485e4f368574","name":"Juliana Busi","email":null,"pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/284383d_20260911155654023_b744af29_38f3_4bbb_a473_ce1590c71830_2026_09_11_15_56.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946908615&response-content-disposition=inline&Signature=6wpJx90NSVNNGnlF7tRwfA2%2BGVY%3D","phonenumber":"+55|51981456508","instagram":null,"phonenumberFormatted":"(51) 98145-6508","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":null,"botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":null,"previousSessionId":null,"readTimestamp":"2026-09-11T17:03:40.401Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T17:03:40.401Z","lastMessageOut":"2026-09-11T17:03:40.401Z","lastMessageIn":"2026-09-11T16:03:06Z","lastMessageText":"Ficou com alguma dúvida sobre os modelos e valores apresentados? Vamos seguir?","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=d9af2ee1-de3d-43b8-99e7-2fa869c6bad5","utm":{"clid":"AfgpbmKGKMkg7GSIzDyjdLY4Lv6SDpWS4Q_n5EJDA-WepO7t_XCEjaNeqC-upkA4-xvS4dN3U4sxB_99RvBAbuFvzVMmvlsQ2xXQ9V4j_dVY0BCWCBf1-CjpMVjUg5MR4ZCytL7wdw","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://www.instagram.com/p/DaDy5RdsP_N/","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 17:50:56 | debug |
Cards do contato f52d8c44-50f0-43b0-85b5-8c6ab03e060f no painel (via /v1/panel/card): 0
detalhenull |
| 11/09/2026, 17:50:49 | skip |
Atendimento ainda sem responsável atribuído
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|
| 11/09/2026, 16:31:17 | skip |
Card e5a69529-a3b8-433c-8574-8231ab498733 já está com o vendedor 3e46ac20-9d32-4dd0-bf66-102ce9742722 como responsável - nada a fazer
detalhe{"id":"2f399a88-4754-4b76-a63c-97289d78eafc","createdAt":"2026-09-11T15:54:40.296845Z","updatedAt":"2026-09-11T16:31:16.9570762Z","active":true,"number":"2026091100034","startAt":"2026-09-11T15:54:40.296845Z","endAt":null,"firstUserInteractionAt":"2026-09-11T16:05:50.181236Z","firstAgentMessageAt":"2026-09-11T16:05:57.341822Z","status":"IN_PROGRESS","contactId":"4bd3214e-5199-4cf2-ae24-604eae48e4c8","contactDetails":{"id":"4bd3214e-5199-4cf2-ae24-604eae48e4c8","name":"Geraldo Majela De Souza","email":null,"pictureUrl":null,"phonenumber":"+55|31985334011","instagram":null,"phonenumberFormatted":"(31) 98533-4011","tagsId":["5a603782-b265-4b9c-840c-8c345bf18c99","633fa09b-4ba0-4131-a63e-3c681daa39a7","7d50ff4c-6fd8-4c44-9276-c8bad45f79b7"],"status":"ACTIVE","tagsName":["HAMBURGUERIA","ANALISANDO PROPOSTA","SETEMBRO"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T16:25:08.74Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T16:25:07.547Z","lastMessageOut":"2026-09-11T16:25:07.547Z","lastMessageIn":"2026-09-11T16:24:21.015Z","lastMessageText":"*Jéssica:*\na disposição","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=2f399a88-4754-4b76-a63c-97289d78eafc","utm":{"clid":"Afhti_otq5sVOCf3byQFpqQKE0IaMhe7jar3UyEnOy2QcXIeBGeOsMb5bCs92Nj7E9_tfDtqHosF56fVUxCfXPy72FyL1qIwbc61Z0U4ppGAboM5Bja0C6MCJ6ttriDdyE7PaLSRvpEb","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 16:31:17 | debug |
Cards do contato 4bd3214e-5199-4cf2-ae24-604eae48e4c8 no painel (via /v1/panel/card): 1
detalhenull |
| 11/09/2026, 16:31:12 | skip |
Atendimento ainda sem responsável atribuído
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| 11/09/2026, 16:31:04 | skip |
Card e4990c95-2557-4b61-9438-e8fb1447fdd0 já está com o vendedor 3e46ac20-9d32-4dd0-bf66-102ce9742722 como responsável - nada a fazer
detalhe{"id":"a70631e4-c38d-4be7-8800-7fe033369d57","createdAt":"2026-09-11T15:55:38.766457Z","updatedAt":"2026-09-11T16:31:03.3648465Z","active":true,"number":"2026091100035","startAt":"2026-09-11T15:55:38.766457Z","endAt":null,"firstUserInteractionAt":"2026-09-11T16:28:47.021287Z","firstAgentMessageAt":"2026-09-11T16:28:52.725207Z","status":"IN_PROGRESS","contactId":"e3cc97be-f9b2-4fda-b2e3-5fece839deb0","contactDetails":{"id":"e3cc97be-f9b2-4fda-b2e3-5fece839deb0","name":"Gerson Lundquist","email":null,"pictureUrl":null,"phonenumber":"+55|65996155331","instagram":null,"phonenumberFormatted":"(65) 99615-5331","tagsId":["1ffcf14c-376d-4ca9-9f16-a4d9f17a3a47","7d50ff4c-6fd8-4c44-9276-c8bad45f79b7","7dac6c14-8152-407b-b914-2c829c02e34d"],"status":"ACTIVE","tagsName":["NEGOCIAÇAO","SETEMBRO","CERVEJA"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T16:29:48.019Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T16:29:46.836Z","lastMessageOut":"2026-09-11T16:29:46.836Z","lastMessageIn":"2026-09-11T16:04:58.11Z","lastMessageText":"*Jéssica:*\nvamos garantir o seu?","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=a70631e4-c38d-4be7-8800-7fe033369d57","utm":{"clid":"AfikrBR9vTXFfcioAD7OidXR0Q_LK-Z2SUx37Tfvvx83aF8GmRVE0tkYCJSW4LLIXmjYjHjWKBzoX5SPsarx19fYrn85gGeE8RVmL4x4DG20bpA2ZN3aWrpUGbnLyRO22PmFzxb18g","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 16:31:04 | debug |
Cards do contato e3cc97be-f9b2-4fda-b2e3-5fece839deb0 no painel (via /v1/panel/card): 1
detalhenull |
| 11/09/2026, 16:30:59 | skip |
Atendimento ainda sem responsável atribuído
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| 11/09/2026, 16:28:47 | skip |
Sessão fora do departamento monitorado (VENDAS NOVVA)
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| 11/09/2026, 16:16:55 | skip |
Card 45161431-8209-414c-ba3a-216251659032 já está com o vendedor 3e46ac20-9d32-4dd0-bf66-102ce9742722 como responsável - nada a fazer
detalhe{"id":"a4109a10-576f-4a28-8d26-103c5af341b8","createdAt":"2026-09-11T03:41:02.727493Z","updatedAt":"2026-09-11T16:16:54.3165974Z","active":true,"number":"2026091100012","startAt":"2026-09-11T03:41:02.727493Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:13:37.924066Z","firstAgentMessageAt":"2026-09-11T11:20:30.8186Z","status":"IN_PROGRESS","contactId":"f5dc4631-0a9e-45fd-8cb5-8638628048f2","contactDetails":{"id":"f5dc4631-0a9e-45fd-8cb5-8638628048f2","name":"Ione Verneke","email":null,"pictureUrl":null,"phonenumber":"+55|66999750385","instagram":null,"phonenumberFormatted":"(66) 99975-0385","tagsId":["1ffcf14c-376d-4ca9-9f16-a4d9f17a3a47","7d50ff4c-6fd8-4c44-9276-c8bad45f79b7","8cce5043-1085-4897-aa4e-cf614a9541b5"],"status":"ACTIVE","tagsName":["NEGOCIAÇAO","SETEMBRO","PRODUTOS NATURAIS"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T16:16:07.499Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T16:16:06.353Z","lastMessageOut":"2026-09-11T16:16:06.353Z","lastMessageIn":"2026-09-11T16:15:36.142Z","lastMessageText":"*Jéssica:*\nvc pode alterar a arte e colocar algumas informações","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=a4109a10-576f-4a28-8d26-103c5af341b8","utm":{"clid":"Afi4Iul4KDxK0IzfBQgND_YO2aU5N95lePGdArH_eaHpm9c1qRjd-N6vzZbxwVrn-hVqnXgIKrsZLJwRDx0BtWy6zqHBPlKtukHNU-FKdx_FmdZQCy1uk8beM6qTDXxPHRy0jIE_cg","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 16:16:55 | debug |
Cards do contato f5dc4631-0a9e-45fd-8cb5-8638628048f2 no painel (via /v1/panel/card): 1
detalhenull |
| 11/09/2026, 16:16:49 | skip |
Atendimento ainda sem responsável atribuído
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| 11/09/2026, 16:05:50 | skip |
Sessão fora do departamento monitorado (VENDAS NOVVA)
detalhe{"id":"2f399a88-4754-4b76-a63c-97289d78eafc","createdAt":"2026-09-11T15:54:40.296845Z","updatedAt":"2026-09-11T16:05:50.2320947Z","active":true,"number":"2026091100034","startAt":"2026-09-11T15:54:40.296845Z","endAt":null,"firstUserInteractionAt":"2026-09-11T16:05:50.1812364Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"4bd3214e-5199-4cf2-ae24-604eae48e4c8","contactDetails":{"id":"4bd3214e-5199-4cf2-ae24-604eae48e4c8","name":"Geraldo Majela De Souza","email":null,"pictureUrl":null,"phonenumber":"+55|31985334011","instagram":null,"phonenumberFormatted":"(31) 98533-4011","tagsId":["1ffcf14c-376d-4ca9-9f16-a4d9f17a3a47","5a603782-b265-4b9c-840c-8c345bf18c99","7d50ff4c-6fd8-4c44-9276-c8bad45f79b7"],"status":"ACTIVE","tagsName":["NEGOCIAÇAO","HAMBURGUERIA","SETEMBRO"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"27b68944-6c8c-4317-9240-4faa1a624420","departmentDetails":{"id":"27b68944-6c8c-4317-9240-4faa1a624420","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"IA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T16:04:23.154Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T16:04:23.154Z","lastMessageOut":"2026-09-11T16:04:23.154Z","lastMessageIn":"2026-09-11T16:04:15.978Z","lastMessageText":"Entendo a sua preocupação com os juros no parcelamento. Além do parcelamento em 12x com juros, temos a opção de parcelar em até 10x sem juros no cartão, e também o pagamento à vista via PIX.\n\nNossas consultoras podem te ajudar a simular as melhores c","unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=2f399a88-4754-4b76-a63c-97289d78eafc","utm":{"clid":"Afhti_otq5sVOCf3byQFpqQKE0IaMhe7jar3UyEnOy2QcXIeBGeOsMb5bCs92Nj7E9_tfDtqHosF56fVUxCfXPy72FyL1qIwbc61Z0U4ppGAboM5Bja0C6MCJ6ttriDdyE7PaLSRvpEb","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 15:53:07 | success |
Tag do mês "Setembro" aplicada no card e no contato 6eda8db8-230d-4b1d-aeea-031afc405b14
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|
| 11/09/2026, 15:53:07 | success |
Tag inicial "INTERESSADOS" aplicada ao contato 6eda8db8-230d-4b1d-aeea-031afc405b14
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|
| 11/09/2026, 15:53:06 | success |
Card 9c6afc0f-2e3a-44c1-adbe-bbe6f3985111 (VEND-7271) criado na etapa inicial para o contato 6eda8db8-230d-4b1d-aeea-031afc405b14 - vendedor assumiu sem card existente
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|
| 11/09/2026, 15:53:06 | debug |
Cards do contato 6eda8db8-230d-4b1d-aeea-031afc405b14 no painel (via /v1/panel/card): 0
detalhenull |
| 11/09/2026, 15:53:01 | skip |
Atendimento ainda sem responsável atribuído
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|
| 11/09/2026, 15:45:32 | success |
Tag do mês "Setembro" aplicada no card e no contato 44fcb3a0-10ea-4d5d-b64d-45aa4f4ca0db
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|
| 11/09/2026, 15:45:32 | success |
Tag inicial "INTERESSADOS" aplicada ao contato 44fcb3a0-10ea-4d5d-b64d-45aa4f4ca0db
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|
| 11/09/2026, 15:45:32 | success |
Card 0c302371-7ebd-4e65-bfa3-00fbb431f89f (VEND-7270) criado na etapa inicial para o contato 44fcb3a0-10ea-4d5d-b64d-45aa4f4ca0db - vendedor assumiu sem card existente
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|
| 11/09/2026, 15:45:31 | debug |
Cards do contato 44fcb3a0-10ea-4d5d-b64d-45aa4f4ca0db no painel (via /v1/panel/card): 0
detalhenull |
| 11/09/2026, 15:45:14 | success |
Tag do mês "Setembro" aplicada no card e no contato a7c4a50c-b300-41be-ac6b-e521b13f1c47
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|
| 11/09/2026, 15:45:13 | success |
Tag inicial "INTERESSADOS" aplicada ao contato a7c4a50c-b300-41be-ac6b-e521b13f1c47
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|
| 11/09/2026, 15:45:13 | success |
Card 34af26da-72c0-4cd9-a5a2-053a899fdffe (VEND-7269) criado na etapa inicial para o contato a7c4a50c-b300-41be-ac6b-e521b13f1c47 - vendedor assumiu sem card existente
detalhe{"id":"0082e729-85fb-4d32-90f4-bf677d36f4d0","createdAt":"2026-09-11T14:49:11.589906Z","updatedAt":"2026-09-11T15:45:12.1716074Z","active":true,"number":"2026091100032","startAt":"2026-09-11T14:49:11.589906Z","endAt":null,"firstUserInteractionAt":"2026-09-11T15:33:36.827093Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"a7c4a50c-b300-41be-ac6b-e521b13f1c47","contactDetails":{"id":"a7c4a50c-b300-41be-ac6b-e521b13f1c47","name":"Osiel Barbosa","email":null,"pictureUrl":null,"phonenumber":"+55|13997297185","instagram":null,"phonenumberFormatted":"(13) 99729-7185","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T14:49:20.911Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T14:49:20.911Z","lastMessageOut":"2026-09-11T14:49:20.911Z","lastMessageIn":"2026-09-11T14:49:10.922Z","lastMessageText":"Olá! Bem-vindo à *Novva Visual* — especialistas em comunicação visual, bonecos promocionais e brindes personalizados. Sou a Maria, sua consultora virtual.\n\nPara começarmos, qual seu nome por favor?","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=0082e729-85fb-4d32-90f4-bf677d36f4d0","utm":{"clid":"AfjvCuTEiPkCOecyLQdAY-sWlrVaFNa6PY0-_ZZyNcIN73DP7b2PB5PlE93cmhvrTUXXHcN2WuOqsEY_m9cgW30rlumWxGI-NpBC9-X5sAcdizkEhyoj_Z3f_OrCUwLxVOi6lPpF_Q","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 15:45:13 | debug |
Cards do contato a7c4a50c-b300-41be-ac6b-e521b13f1c47 no painel (via /v1/panel/card): 0
detalhenull |
| 11/09/2026, 15:44:59 | success |
Tag do mês "Setembro" aplicada no card e no contato cba76a12-a827-4ea4-88ac-cf6cd8587ff3
detalhe{"id":"7213ece2-c52a-411e-be0b-fe729e48d182","createdAt":"2026-09-11T14:47:33.955641Z","updatedAt":"2026-09-11T15:44:56.90831Z","active":true,"number":"2026091100031","startAt":"2026-09-11T14:47:33.955642Z","endAt":null,"firstUserInteractionAt":"2026-09-11T15:33:29.586315Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"cba76a12-a827-4ea4-88ac-cf6cd8587ff3","contactDetails":{"id":"cba76a12-a827-4ea4-88ac-cf6cd8587ff3","name":"Victor Ferreira","email":null,"pictureUrl":null,"phonenumber":"+55|81989341544","instagram":null,"phonenumberFormatted":"(81) 98934-1544","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T14:47:42.241Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T14:47:42.241Z","lastMessageOut":"2026-09-11T14:47:42.241Z","lastMessageIn":"2026-09-11T14:47:31.001Z","lastMessageText":"Olá! Bem-vindo à *Novva Visual* — especialistas em comunicação visual, bonecos promocionais e brindes personalizados. Sou a Maria, sua consultora virtual.\n\nPara começarmos, qual seu nome por favor?","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=7213ece2-c52a-411e-be0b-fe729e48d182","utm":{"clid":"AfgpIjHuy4Y9rKdWFpenpl6cKNk7j6rBzRaiQpQlbXv46UL3lVrnw9ifqNklfK0r2zNDf2JSsryqTraLG2rC5Lce8U39bvxvyYKIKV3F1LG_-ww0Elnhk4TnVXfBHTtHukj_e_KdD1cT","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://www.instagram.com/p/DaDy5RdsP_N/","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 15:44:58 | success |
Tag inicial "INTERESSADOS" aplicada ao contato cba76a12-a827-4ea4-88ac-cf6cd8587ff3
detalhe{"id":"7213ece2-c52a-411e-be0b-fe729e48d182","createdAt":"2026-09-11T14:47:33.955641Z","updatedAt":"2026-09-11T15:44:56.90831Z","active":true,"number":"2026091100031","startAt":"2026-09-11T14:47:33.955642Z","endAt":null,"firstUserInteractionAt":"2026-09-11T15:33:29.586315Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"cba76a12-a827-4ea4-88ac-cf6cd8587ff3","contactDetails":{"id":"cba76a12-a827-4ea4-88ac-cf6cd8587ff3","name":"Victor Ferreira","email":null,"pictureUrl":null,"phonenumber":"+55|81989341544","instagram":null,"phonenumberFormatted":"(81) 98934-1544","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T14:47:42.241Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T14:47:42.241Z","lastMessageOut":"2026-09-11T14:47:42.241Z","lastMessageIn":"2026-09-11T14:47:31.001Z","lastMessageText":"Olá! Bem-vindo à *Novva Visual* — especialistas em comunicação visual, bonecos promocionais e brindes personalizados. Sou a Maria, sua consultora virtual.\n\nPara começarmos, qual seu nome por favor?","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=7213ece2-c52a-411e-be0b-fe729e48d182","utm":{"clid":"AfgpIjHuy4Y9rKdWFpenpl6cKNk7j6rBzRaiQpQlbXv46UL3lVrnw9ifqNklfK0r2zNDf2JSsryqTraLG2rC5Lce8U39bvxvyYKIKV3F1LG_-ww0Elnhk4TnVXfBHTtHukj_e_KdD1cT","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://www.instagram.com/p/DaDy5RdsP_N/","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 15:44:58 | success |
Card 9c22e214-6152-404f-b681-6e205a24490c (VEND-7268) criado na etapa inicial para o contato cba76a12-a827-4ea4-88ac-cf6cd8587ff3 - vendedor assumiu sem card existente
detalhe{"id":"7213ece2-c52a-411e-be0b-fe729e48d182","createdAt":"2026-09-11T14:47:33.955641Z","updatedAt":"2026-09-11T15:44:56.90831Z","active":true,"number":"2026091100031","startAt":"2026-09-11T14:47:33.955642Z","endAt":null,"firstUserInteractionAt":"2026-09-11T15:33:29.586315Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"cba76a12-a827-4ea4-88ac-cf6cd8587ff3","contactDetails":{"id":"cba76a12-a827-4ea4-88ac-cf6cd8587ff3","name":"Victor Ferreira","email":null,"pictureUrl":null,"phonenumber":"+55|81989341544","instagram":null,"phonenumberFormatted":"(81) 98934-1544","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T14:47:42.241Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T14:47:42.241Z","lastMessageOut":"2026-09-11T14:47:42.241Z","lastMessageIn":"2026-09-11T14:47:31.001Z","lastMessageText":"Olá! Bem-vindo à *Novva Visual* — especialistas em comunicação visual, bonecos promocionais e brindes personalizados. Sou a Maria, sua consultora virtual.\n\nPara começarmos, qual seu nome por favor?","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=7213ece2-c52a-411e-be0b-fe729e48d182","utm":{"clid":"AfgpIjHuy4Y9rKdWFpenpl6cKNk7j6rBzRaiQpQlbXv46UL3lVrnw9ifqNklfK0r2zNDf2JSsryqTraLG2rC5Lce8U39bvxvyYKIKV3F1LG_-ww0Elnhk4TnVXfBHTtHukj_e_KdD1cT","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://www.instagram.com/p/DaDy5RdsP_N/","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 15:44:57 | debug |
Cards do contato cba76a12-a827-4ea4-88ac-cf6cd8587ff3 no painel (via /v1/panel/card): 0
detalhenull |
| 11/09/2026, 15:38:55 | success |
Tag do mês "Setembro" aplicada no card e no contato 300e8f38-0d4f-4e96-b3bf-6f38a736d332
detalhe{"id":"02c4d7b2-a8ca-4ee6-8220-2764add725bf","createdAt":"2026-09-11T15:29:35.505599Z","updatedAt":"2026-09-11T15:38:53.5311938Z","active":true,"number":"2026091100033","startAt":"2026-09-11T15:29:35.505599Z","endAt":null,"firstUserInteractionAt":"2026-09-11T15:35:32.780868Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"300e8f38-0d4f-4e96-b3bf-6f38a736d332","contactDetails":{"id":"300e8f38-0d4f-4e96-b3bf-6f38a736d332","name":"🌹Keli 🌹","email":null,"pictureUrl":null,"phonenumber":"+55|65998025258","instagram":null,"phonenumberFormatted":"(65) 99802-5258","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"4db28c0e-e267-4f72-99e1-0fc0b264ef96","userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","name":"Jenifer Camara","shortName":"Jenifer","phoneNumber":null,"email":"gestao@novvavisual.com.br","pictureFileId":null,"pictureUrl":null},"previousSessionId":null,"readTimestamp":"2026-09-11T15:35:32.814Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T15:36:09.283Z","lastMessageOut":"2026-09-11T15:35:32.814Z","lastMessageIn":"2026-09-11T15:36:09.283Z","lastMessageText":"CEP 78055 000","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=02c4d7b2-a8ca-4ee6-8220-2764add725bf","utm":null,"classification":null,"metadata":null}
|
| 11/09/2026, 15:38:55 | success |
Tag inicial "INTERESSADOS" aplicada ao contato 300e8f38-0d4f-4e96-b3bf-6f38a736d332
detalhe{"id":"02c4d7b2-a8ca-4ee6-8220-2764add725bf","createdAt":"2026-09-11T15:29:35.505599Z","updatedAt":"2026-09-11T15:38:53.5311938Z","active":true,"number":"2026091100033","startAt":"2026-09-11T15:29:35.505599Z","endAt":null,"firstUserInteractionAt":"2026-09-11T15:35:32.780868Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"300e8f38-0d4f-4e96-b3bf-6f38a736d332","contactDetails":{"id":"300e8f38-0d4f-4e96-b3bf-6f38a736d332","name":"🌹Keli 🌹","email":null,"pictureUrl":null,"phonenumber":"+55|65998025258","instagram":null,"phonenumberFormatted":"(65) 99802-5258","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"4db28c0e-e267-4f72-99e1-0fc0b264ef96","userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","name":"Jenifer Camara","shortName":"Jenifer","phoneNumber":null,"email":"gestao@novvavisual.com.br","pictureFileId":null,"pictureUrl":null},"previousSessionId":null,"readTimestamp":"2026-09-11T15:35:32.814Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T15:36:09.283Z","lastMessageOut":"2026-09-11T15:35:32.814Z","lastMessageIn":"2026-09-11T15:36:09.283Z","lastMessageText":"CEP 78055 000","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=02c4d7b2-a8ca-4ee6-8220-2764add725bf","utm":null,"classification":null,"metadata":null}
|
| 11/09/2026, 15:38:54 | success |
Card 268ef4bd-290a-49bf-9b28-82372d524ea7 (VEND-7267) criado na etapa inicial para o contato 300e8f38-0d4f-4e96-b3bf-6f38a736d332 - vendedor assumiu sem card existente
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|
| 11/09/2026, 15:38:54 | debug |
Cards do contato 300e8f38-0d4f-4e96-b3bf-6f38a736d332 no painel (via /v1/panel/card): 0
detalhenull |
| 11/09/2026, 15:37:42 | skip |
Sessão fora do departamento monitorado (VENDAS NOVVA)
detalhe{"id":"c0133908-544c-464f-b954-7c873286aef7","createdAt":"2026-09-06T16:32:23.769471Z","updatedAt":"2026-09-11T15:37:42.0299238Z","active":true,"number":"2026090600044","startAt":"2026-09-06T16:32:23.769471Z","endAt":null,"firstUserInteractionAt":"2026-09-07T11:12:08.904548Z","firstAgentMessageAt":"2026-09-07T14:08:36.52431Z","status":"IN_PROGRESS","contactId":"a789c6b7-0c6c-4af0-a9a9-cba8fcdc2bff","contactDetails":{"id":"a789c6b7-0c6c-4af0-a9a9-cba8fcdc2bff","name":"Jairo Oliveira PEDIDO 3801","email":"","pictureUrl":null,"phonenumber":"+55|55999632530","instagram":null,"phonenumberFormatted":"(55) 99963-2530","tagsId":["6e4eb013-4b65-4efa-b498-0ca9b6cc1868","7d50ff4c-6fd8-4c44-9276-c8bad45f79b7"],"status":"ACTIVE","tagsName":["BRIEFING","SETEMBRO"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"8edb216b-2978-49e0-b602-37d69b7d6f1c","departmentDetails":{"id":"8edb216b-2978-49e0-b602-37d69b7d6f1c","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"PÓS VENDAS","description":null},"userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"4db28c0e-e267-4f72-99e1-0fc0b264ef96","userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","name":"Jenifer Camara","shortName":"Jenifer","phoneNumber":null,"email":"gestao@novvavisual.com.br","pictureFileId":null,"pictureUrl":null},"previousSessionId":null,"readTimestamp":"2026-09-09T19:13:42.3Z","waitReply":true,"expired":false,"windowStatus":"EXPIRED","lastInteractionDate":"2026-09-09T19:13:42.302Z","lastMessageOut":"2026-09-09T19:13:42.302Z","lastMessageIn":"2026-09-09T18:43:07.994Z","lastMessageText":"*STEFANIE:*\nPara darmos inicio em sua criação precisamos de algumas informações\n\n* LOGOTIGO em PDF editável \n* Foto da sua fachada (para trabalhar as informações em harmonia) \n* ROSTO - irá trabalhar algum semblante nele (sorrindo, piscando, beijinho","unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=c0133908-544c-464f-b954-7c873286aef7","utm":{"clid":"AfgKSK8WRKY4pCc5TUOI1PcZv997iAWd56n9B_x0w6awpEgj8V61iu62glDAjTufJMzbBgpNuQLcAzjrIyr2x3x0cXKoQjbVmEMMaFPoDNaF-djpx4Pxi6VntHHA1_V3qwtatk7B4w","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422"},"classification":null,"metadata":null}
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| 11/09/2026, 15:33:37 | skip |
Atendimento ainda sem responsável atribuído
detalhe{"id":"0082e729-85fb-4d32-90f4-bf677d36f4d0","createdAt":"2026-09-11T14:49:11.589906Z","updatedAt":"2026-09-11T15:33:36.8569225Z","active":true,"number":"2026091100032","startAt":"2026-09-11T14:49:11.589906Z","endAt":null,"firstUserInteractionAt":"2026-09-11T15:33:36.8270937Z","firstAgentMessageAt":null,"status":"PENDING","contactId":"a7c4a50c-b300-41be-ac6b-e521b13f1c47","contactDetails":{"id":"a7c4a50c-b300-41be-ac6b-e521b13f1c47","name":"Osiel Barbosa","email":null,"pictureUrl":null,"phonenumber":"+55|13997297185","instagram":null,"phonenumberFormatted":"(13) 99729-7185","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":null,"botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":null,"previousSessionId":null,"readTimestamp":"2026-09-11T14:49:20.911Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T14:49:20.911Z","lastMessageOut":"2026-09-11T14:49:20.911Z","lastMessageIn":"2026-09-11T14:49:10.922Z","lastMessageText":"Olá! Bem-vindo à *Novva Visual* — especialistas em comunicação visual, bonecos promocionais e brindes personalizados. Sou a Maria, sua consultora virtual.\n\nPara começarmos, qual seu nome por favor?","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=0082e729-85fb-4d32-90f4-bf677d36f4d0","utm":{"clid":"AfjvCuTEiPkCOecyLQdAY-sWlrVaFNa6PY0-_ZZyNcIN73DP7b2PB5PlE93cmhvrTUXXHcN2WuOqsEY_m9cgW30rlumWxGI-NpBC9-X5sAcdizkEhyoj_Z3f_OrCUwLxVOi6lPpF_Q","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422"},"classification":null,"metadata":null}
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| 11/09/2026, 15:33:29 | skip |
Atendimento ainda sem responsável atribuído
detalhe{"id":"7213ece2-c52a-411e-be0b-fe729e48d182","createdAt":"2026-09-11T14:47:33.955641Z","updatedAt":"2026-09-11T15:33:29.6240686Z","active":true,"number":"2026091100031","startAt":"2026-09-11T14:47:33.955642Z","endAt":null,"firstUserInteractionAt":"2026-09-11T15:33:29.586315Z","firstAgentMessageAt":null,"status":"PENDING","contactId":"cba76a12-a827-4ea4-88ac-cf6cd8587ff3","contactDetails":{"id":"cba76a12-a827-4ea4-88ac-cf6cd8587ff3","name":"Victor Ferreira","email":null,"pictureUrl":null,"phonenumber":"+55|81989341544","instagram":null,"phonenumberFormatted":"(81) 98934-1544","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":null,"botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":null,"previousSessionId":null,"readTimestamp":"2026-09-11T14:47:42.241Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T14:47:42.241Z","lastMessageOut":"2026-09-11T14:47:42.241Z","lastMessageIn":"2026-09-11T14:47:31.001Z","lastMessageText":"Olá! Bem-vindo à *Novva Visual* — especialistas em comunicação visual, bonecos promocionais e brindes personalizados. Sou a Maria, sua consultora virtual.\n\nPara começarmos, qual seu nome por favor?","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=7213ece2-c52a-411e-be0b-fe729e48d182","utm":{"clid":"AfgpIjHuy4Y9rKdWFpenpl6cKNk7j6rBzRaiQpQlbXv46UL3lVrnw9ifqNklfK0r2zNDf2JSsryqTraLG2rC5Lce8U39bvxvyYKIKV3F1LG_-ww0Elnhk4TnVXfBHTtHukj_e_KdD1cT","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://www.instagram.com/p/DaDy5RdsP_N/","sourceId":"120251229052520422"},"classification":null,"metadata":null}
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| 11/09/2026, 15:33:25 | skip |
Atendimento ainda sem responsável atribuído
detalhe{"id":"13b76169-4de3-47ac-8dae-e14927263f49","createdAt":"2026-09-11T13:35:49.708943Z","updatedAt":"2026-09-11T15:33:24.6491604Z","active":true,"number":"2026091100027","startAt":"2026-09-11T13:35:49.708943Z","endAt":null,"firstUserInteractionAt":"2026-09-11T15:33:24.6233305Z","firstAgentMessageAt":null,"status":"PENDING","contactId":"44fcb3a0-10ea-4d5d-b64d-45aa4f4ca0db","contactDetails":{"id":"44fcb3a0-10ea-4d5d-b64d-45aa4f4ca0db","name":"Quezia Cavalcante","email":null,"pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e90034c_20260911133549918_ce7b5f0a_eb66_4f18_b15c_d188ea2f4c88_2026_09_11_13_35.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946900151&response-content-disposition=inline&Signature=wdxjzdEOe1heQ%2FFkVQlOaY2%2BcLg%3D","phonenumber":"+55|44998759442","instagram":null,"phonenumberFormatted":"(44) 99875-9442","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":null,"botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":null,"previousSessionId":null,"readTimestamp":"2026-09-11T14:43:28.165Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T14:43:28.165Z","lastMessageOut":"2026-09-11T14:43:28.165Z","lastMessageIn":"2026-09-11T13:41:25Z","lastMessageText":"Ficou com alguma dúvida sobre os modelos e valores apresentados? Vamos seguir?","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=13b76169-4de3-47ac-8dae-e14927263f49","utm":{"clid":"AfjQOvNVfS_ILPzRiYbUGqHZXDflmywq3mvgPm_J-Ywp5-2xgppBzgHYMbXPWkIGVcRmhko8ngqKueJ7J0bQezmHmRFeZQBPveyqC2lviHQwX-w6TuF2m7mXOar8avfdvYABrKMYzw","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://www.instagram.com/p/DaDy5RdsP_N/","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 15:02:53 | success |
Tag do mês "Setembro" aplicada no card e no contato a7a7f4f0-d7d2-428e-9776-d6dafb924b03
detalhe{"id":"1a27e5dd-97bb-4612-b0cd-961a9a5cb097","createdAt":"2026-09-11T13:52:04.676366Z","updatedAt":"2026-09-11T15:02:52.1899681Z","active":true,"number":"2026091100029","startAt":"2026-09-11T13:52:04.676366Z","endAt":null,"firstUserInteractionAt":"2026-09-11T14:55:51.362793Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"a7a7f4f0-d7d2-428e-9776-d6dafb924b03","contactDetails":{"id":"a7a7f4f0-d7d2-428e-9776-d6dafb924b03","name":"jana.B.pedrosa@gmail.com","email":null,"pictureUrl":null,"phonenumber":"+55|21975320371","instagram":null,"phonenumberFormatted":"(21) 97532-0371","tagsId":["2151cd98-21a5-4275-93b8-7c72f37e7ae2","7d50ff4c-6fd8-4c44-9276-c8bad45f79b7"],"status":"ACTIVE","tagsName":["BATATA FRITA","SETEMBRO"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T14:06:58.491Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T14:06:58.491Z","lastMessageOut":"2026-09-11T14:06:58.491Z","lastMessageIn":"2026-09-11T14:06:49.287Z","lastMessageText":"Entendido! Agradeço por compartilhar a imagem que criaram. Para darmos andamento a essa ideia e verificar a possibilidade de produzir um boneco promocional no formato de pacote de batata com base no seu design, preciso te transferir para uma de nossa","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=1a27e5dd-97bb-4612-b0cd-961a9a5cb097","utm":{"clid":"Afi6KS_TQUkmzla5VzpMznXPUkxQCB0VqeEyAGm8rlAICDJteCNhgGPQCJqWjiQAsCVwZKOBLFFn7wbEcoMzNMP8dVCyAOnx2EwY6GXemBTbQs5ZMAv7OE4paL6huVFEOLln9uxwGQ","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422"},"classification":null,"metadata":null}
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| 11/09/2026, 15:02:53 | success |
Tag inicial "INTERESSADOS" aplicada ao contato a7a7f4f0-d7d2-428e-9776-d6dafb924b03
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|
| 11/09/2026, 15:02:53 | success |
Card cc096620-e7af-48ed-8153-1675c873cb8f (VEND-7266) criado na etapa inicial para o contato a7a7f4f0-d7d2-428e-9776-d6dafb924b03 - vendedor assumiu sem card existente
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|
| 11/09/2026, 15:02:52 | debug |
Cards do contato a7a7f4f0-d7d2-428e-9776-d6dafb924b03 no painel (via /v1/panel/card): 0
detalhenull |
| 11/09/2026, 15:01:21 | skip |
Card 4f351b5f-2ce4-487f-a50e-57f3ccdd8b95 já está com o vendedor 3e46ac20-9d32-4dd0-bf66-102ce9742722 como responsável - nada a fazer
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|
| 11/09/2026, 15:01:21 | debug |
Cards do contato 1a109a0a-87b4-44b1-b78f-79f30fd51217 no painel (via /v1/panel/card): 1
detalhenull |
| 11/09/2026, 15:00:45 | skip |
Card dde42e56-b447-4765-a725-5ac6d030ff64 já está com o vendedor 3e46ac20-9d32-4dd0-bf66-102ce9742722 como responsável - nada a fazer
detalhe{"id":"e63ef4e3-ae47-4cb1-abbb-970354028135","createdAt":"2026-09-11T12:44:27.52953Z","updatedAt":"2026-09-11T15:00:44.5469651Z","active":true,"number":"2026091100024","startAt":"2026-09-11T12:44:27.52953Z","endAt":null,"firstUserInteractionAt":"2026-09-11T14:55:57.021671Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"d09bc71a-509e-4877-b12b-65decf0b1f16","contactDetails":{"id":"d09bc71a-509e-4877-b12b-65decf0b1f16","name":"Marilda Cidalino","email":null,"pictureUrl":null,"phonenumber":"+55|11987766513","instagram":null,"phonenumberFormatted":"(11) 98776-6513","tagsId":["1ffcf14c-376d-4ca9-9f16-a4d9f17a3a47","75122e9f-008a-4d52-9a40-d4b126c87e33","7d50ff4c-6fd8-4c44-9276-c8bad45f79b7"],"status":"ACTIVE","tagsName":["NEGOCIAÇAO","BRECHO","SETEMBRO"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T14:08:22.605Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T14:08:22.605Z","lastMessageOut":"2026-09-11T14:08:22.605Z","lastMessageIn":"2026-09-11T13:05:49.673Z","lastMessageText":"Ficou com alguma dúvida sobre os modelos e valores apresentados? Vamos seguir?","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=e63ef4e3-ae47-4cb1-abbb-970354028135","utm":{"clid":"AfjYRhxkHqI6s8IUdekGFYY5o2pXjuP2VZvPDZg23trsJTRbp_TNo1l9xvyMr5E4aPk4pZjA9suXeFa73bykWNZOsGTzwJ6M3tY5OvBV3AtW1BA0QS2RnGb70la-r2aHErymOcP1BVlm","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 15:00:45 | debug |
Cards do contato d09bc71a-509e-4877-b12b-65decf0b1f16 no painel (via /v1/panel/card): 1
detalhenull |
| 11/09/2026, 14:57:36 | success |
Tag do mês "Setembro" aplicada no card e no contato 6713b4f8-2767-49e9-8651-9641d9c6e25e
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|
| 11/09/2026, 14:57:36 | success |
Tag inicial "INTERESSADOS" aplicada ao contato 6713b4f8-2767-49e9-8651-9641d9c6e25e
detalhe{"id":"ae3da118-45f9-4e84-9973-fa381dffcd69","createdAt":"2026-09-11T14:31:23.605718Z","updatedAt":"2026-09-11T14:57:34.7043194Z","active":true,"number":"2026091100030","startAt":"2026-09-11T14:31:23.605718Z","endAt":null,"firstUserInteractionAt":"2026-09-11T14:43:15.360818Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"6713b4f8-2767-49e9-8651-9641d9c6e25e","contactDetails":{"id":"6713b4f8-2767-49e9-8651-9641d9c6e25e","name":"Alan Maximus","email":null,"pictureUrl":null,"phonenumber":"+55|19999788596","instagram":null,"phonenumberFormatted":"(19) 99978-8596","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T14:43:15.481Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T14:43:15.481Z","lastMessageOut":"2026-09-11T14:43:15.481Z","lastMessageIn":"2026-09-11T14:43:07.902Z","lastMessageText":"Beleza! Já vou te encaminhar. ","unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=ae3da118-45f9-4e84-9973-fa381dffcd69","utm":{"clid":"AfiBwH4vIzz7J3vp6UPnlzppGFydsEVaeyxYE63PhKX8tH1sofREc5MgSISBgnPq_DDQWsT0K-VwHzYf9-IMCb6YQ3q41YNvIPNpFyw5GEtkWgi8WDBrulW6mbqmMGWT0XVYt3wYdQ","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 14:57:36 | success |
Card 42ae9ff7-87eb-4a92-81a2-3fcd8c6f3e02 (VEND-7265) criado na etapa inicial para o contato 6713b4f8-2767-49e9-8651-9641d9c6e25e - vendedor assumiu sem card existente
detalhe{"id":"ae3da118-45f9-4e84-9973-fa381dffcd69","createdAt":"2026-09-11T14:31:23.605718Z","updatedAt":"2026-09-11T14:57:34.7043194Z","active":true,"number":"2026091100030","startAt":"2026-09-11T14:31:23.605718Z","endAt":null,"firstUserInteractionAt":"2026-09-11T14:43:15.360818Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"6713b4f8-2767-49e9-8651-9641d9c6e25e","contactDetails":{"id":"6713b4f8-2767-49e9-8651-9641d9c6e25e","name":"Alan Maximus","email":null,"pictureUrl":null,"phonenumber":"+55|19999788596","instagram":null,"phonenumberFormatted":"(19) 99978-8596","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T14:43:15.481Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T14:43:15.481Z","lastMessageOut":"2026-09-11T14:43:15.481Z","lastMessageIn":"2026-09-11T14:43:07.902Z","lastMessageText":"Beleza! Já vou te encaminhar. ","unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=ae3da118-45f9-4e84-9973-fa381dffcd69","utm":{"clid":"AfiBwH4vIzz7J3vp6UPnlzppGFydsEVaeyxYE63PhKX8tH1sofREc5MgSISBgnPq_DDQWsT0K-VwHzYf9-IMCb6YQ3q41YNvIPNpFyw5GEtkWgi8WDBrulW6mbqmMGWT0XVYt3wYdQ","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 14:57:35 | debug |
Cards do contato 6713b4f8-2767-49e9-8651-9641d9c6e25e no painel (via /v1/panel/card): 0
detalhenull |
| 11/09/2026, 14:55:57 | skip |
Atendimento ainda sem responsável atribuído
detalhe{"id":"e63ef4e3-ae47-4cb1-abbb-970354028135","createdAt":"2026-09-11T12:44:27.52953Z","updatedAt":"2026-09-11T14:55:57.059906Z","active":true,"number":"2026091100024","startAt":"2026-09-11T12:44:27.52953Z","endAt":null,"firstUserInteractionAt":"2026-09-11T14:55:57.0216719Z","firstAgentMessageAt":null,"status":"PENDING","contactId":"d09bc71a-509e-4877-b12b-65decf0b1f16","contactDetails":{"id":"d09bc71a-509e-4877-b12b-65decf0b1f16","name":"Marilda Cidalino","email":null,"pictureUrl":null,"phonenumber":"+55|11987766513","instagram":null,"phonenumberFormatted":"(11) 98776-6513","tagsId":["1ffcf14c-376d-4ca9-9f16-a4d9f17a3a47","75122e9f-008a-4d52-9a40-d4b126c87e33","7d50ff4c-6fd8-4c44-9276-c8bad45f79b7"],"status":"ACTIVE","tagsName":["NEGOCIAÇAO","BRECHO","SETEMBRO"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":null,"botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":null,"previousSessionId":null,"readTimestamp":"2026-09-11T14:08:22.605Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T14:08:22.605Z","lastMessageOut":"2026-09-11T14:08:22.605Z","lastMessageIn":"2026-09-11T13:05:49.673Z","lastMessageText":"Ficou com alguma dúvida sobre os modelos e valores apresentados? Vamos seguir?","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=e63ef4e3-ae47-4cb1-abbb-970354028135","utm":{"clid":"AfjYRhxkHqI6s8IUdekGFYY5o2pXjuP2VZvPDZg23trsJTRbp_TNo1l9xvyMr5E4aPk4pZjA9suXeFa73bykWNZOsGTzwJ6M3tY5OvBV3AtW1BA0QS2RnGb70la-r2aHErymOcP1BVlm","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422"},"classification":null,"metadata":null}
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| 11/09/2026, 14:55:51 | skip |
Atendimento ainda sem responsável atribuído
detalhe{"id":"1a27e5dd-97bb-4612-b0cd-961a9a5cb097","createdAt":"2026-09-11T13:52:04.676366Z","updatedAt":"2026-09-11T14:55:51.3921242Z","active":true,"number":"2026091100029","startAt":"2026-09-11T13:52:04.676366Z","endAt":null,"firstUserInteractionAt":"2026-09-11T14:55:51.3627932Z","firstAgentMessageAt":null,"status":"PENDING","contactId":"a7a7f4f0-d7d2-428e-9776-d6dafb924b03","contactDetails":{"id":"a7a7f4f0-d7d2-428e-9776-d6dafb924b03","name":"jana.B.pedrosa@gmail.com","email":null,"pictureUrl":null,"phonenumber":"+55|21975320371","instagram":null,"phonenumberFormatted":"(21) 97532-0371","tagsId":["2151cd98-21a5-4275-93b8-7c72f37e7ae2","7d50ff4c-6fd8-4c44-9276-c8bad45f79b7"],"status":"ACTIVE","tagsName":["BATATA FRITA","SETEMBRO"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":null,"botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":null,"previousSessionId":null,"readTimestamp":"2026-09-11T14:06:58.491Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T14:06:58.491Z","lastMessageOut":"2026-09-11T14:06:58.491Z","lastMessageIn":"2026-09-11T14:06:49.287Z","lastMessageText":"Entendido! Agradeço por compartilhar a imagem que criaram. Para darmos andamento a essa ideia e verificar a possibilidade de produzir um boneco promocional no formato de pacote de batata com base no seu design, preciso te transferir para uma de nossa","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=1a27e5dd-97bb-4612-b0cd-961a9a5cb097","utm":{"clid":"Afi6KS_TQUkmzla5VzpMznXPUkxQCB0VqeEyAGm8rlAICDJteCNhgGPQCJqWjiQAsCVwZKOBLFFn7wbEcoMzNMP8dVCyAOnx2EwY6GXemBTbQs5ZMAv7OE4paL6huVFEOLln9uxwGQ","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422"},"classification":null,"metadata":null}
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| 11/09/2026, 14:55:46 | skip |
Atendimento ainda sem responsável atribuído
detalhe{"id":"22ff0fcd-0ceb-4b89-8b07-6ee5e7fc0c9d","createdAt":"2026-09-11T12:49:16.156055Z","updatedAt":"2026-09-11T14:55:46.1061387Z","active":true,"number":"2026091100025","startAt":"2026-09-11T12:49:16.156055Z","endAt":null,"firstUserInteractionAt":"2026-09-11T14:55:46.0723881Z","firstAgentMessageAt":null,"status":"PENDING","contactId":"1a109a0a-87b4-44b1-b78f-79f30fd51217","contactDetails":{"id":"1a109a0a-87b4-44b1-b78f-79f30fd51217","name":"Elinaldo","email":null,"pictureUrl":null,"phonenumber":"+55|99991475791","instagram":null,"phonenumberFormatted":"(99) 99147-5791","tagsId":["1ffcf14c-376d-4ca9-9f16-a4d9f17a3a47","4f35001e-2d84-4fd1-b22b-015087c10a10","7d50ff4c-6fd8-4c44-9276-c8bad45f79b7"],"status":"ACTIVE","tagsName":["NEGOCIAÇAO","AÇAI","SETEMBRO"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":null,"botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":null,"previousSessionId":null,"readTimestamp":"2026-09-11T14:02:30.29Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T14:02:30.29Z","lastMessageOut":"2026-09-11T14:02:30.29Z","lastMessageIn":"2026-09-11T14:02:22.198Z","lastMessageText":"O valor do *Boneco Mascotinho em Formato Copo 1,80m com Turbina* é:\n\n Valor: R$ 1.439,90\n À vista no boleto: R$ 1.324,71\n Parcelado: 12x de R$ 146,52\n\nQuantas unidades você precisa?","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=22ff0fcd-0ceb-4b89-8b07-6ee5e7fc0c9d","utm":{"clid":null,"source":"AD - (11) 96377-9537","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://wa.me/wamo/status/preview/5511963779537/120252669129010422","sourceId":"120252220903600422"},"classification":null,"metadata":null}
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| 11/09/2026, 14:50:59 | skip |
Card 77ec5d5b-b5ed-4311-88db-debccee25b0c já está com o vendedor 3e46ac20-9d32-4dd0-bf66-102ce9742722 como responsável - nada a fazer
detalhe{"id":"9e630327-6993-4e87-9b96-0cd991c68e80","createdAt":"2026-09-11T11:40:42.517615Z","updatedAt":"2026-09-11T14:50:58.4091702Z","active":true,"number":"2026091100020","startAt":"2026-09-11T11:40:42.517615Z","endAt":null,"firstUserInteractionAt":"2026-09-11T14:37:10.603483Z","firstAgentMessageAt":"2026-09-11T14:37:16.035891Z","status":"IN_PROGRESS","contactId":"50c55038-f555-4894-85e6-dac174d9fb2f","contactDetails":{"id":"50c55038-f555-4894-85e6-dac174d9fb2f","name":"Paulo Henrique Jr","email":null,"pictureUrl":null,"phonenumber":"+55|21967249861","instagram":null,"phonenumberFormatted":"(21) 96724-9861","tagsId":["1ffcf14c-376d-4ca9-9f16-a4d9f17a3a47","7d50ff4c-6fd8-4c44-9276-c8bad45f79b7","cfe4870b-32fd-4435-a5aa-64fc6272bf11"],"status":"ACTIVE","tagsName":["NEGOCIAÇAO","SETEMBRO","COXINHA"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T14:46:54.688Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T14:46:53.433Z","lastMessageOut":"2026-09-11T14:46:53.433Z","lastMessageIn":"2026-09-11T11:49:29.312Z","lastMessageText":"*Jéssica:*\nvamos garantir o seu?","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=9e630327-6993-4e87-9b96-0cd991c68e80","utm":{"clid":"Afi_vwRIdqvutd5FjxCWT-wpVYbKI7Ern3vJ_fHwZfe-irXDHV4t6feAiQc5qb7YOiqBWx_ytyD7C9CGY7xlMnLK6yJfzaKt69Fz2W5qWhHl0UnlsVrnbd7-7P8EaBvy4pwyPc3VPg","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/50dv7ow5S","sourceId":"120252220903600422"},"classification":null,"metadata":null}
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| 11/09/2026, 14:50:59 | debug |
Cards do contato 50c55038-f555-4894-85e6-dac174d9fb2f no painel (via /v1/panel/card): 1
detalhenull |
| 11/09/2026, 14:50:53 | skip |
Atendimento ainda sem responsável atribuído
detalhe{"id":"9e630327-6993-4e87-9b96-0cd991c68e80","createdAt":"2026-09-11T11:40:42.517615Z","updatedAt":"2026-09-11T14:50:52.9283526Z","active":true,"number":"2026091100020","startAt":"2026-09-11T11:40:42.517615Z","endAt":null,"firstUserInteractionAt":"2026-09-11T14:37:10.603483Z","firstAgentMessageAt":"2026-09-11T14:37:16.035891Z","status":"PENDING","contactId":"50c55038-f555-4894-85e6-dac174d9fb2f","contactDetails":{"id":"50c55038-f555-4894-85e6-dac174d9fb2f","name":"Paulo Henrique Jr","email":null,"pictureUrl":null,"phonenumber":"+55|21967249861","instagram":null,"phonenumberFormatted":"(21) 96724-9861","tagsId":["1ffcf14c-376d-4ca9-9f16-a4d9f17a3a47","7d50ff4c-6fd8-4c44-9276-c8bad45f79b7","cfe4870b-32fd-4435-a5aa-64fc6272bf11"],"status":"ACTIVE","tagsName":["NEGOCIAÇAO","SETEMBRO","COXINHA"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":null,"botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":null,"previousSessionId":null,"readTimestamp":"2026-09-11T14:46:54.688Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T14:46:53.433Z","lastMessageOut":"2026-09-11T14:46:53.433Z","lastMessageIn":"2026-09-11T11:49:29.312Z","lastMessageText":"*Jéssica:*\nvamos garantir o seu?","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=9e630327-6993-4e87-9b96-0cd991c68e80","utm":{"clid":"Afi_vwRIdqvutd5FjxCWT-wpVYbKI7Ern3vJ_fHwZfe-irXDHV4t6feAiQc5qb7YOiqBWx_ytyD7C9CGY7xlMnLK6yJfzaKt69Fz2W5qWhHl0UnlsVrnbd7-7P8EaBvy4pwyPc3VPg","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/50dv7ow5S","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 14:50:34 | success |
Tag do mês "Setembro" aplicada no card e no contato abe5cf69-c5ce-4e21-bba2-c2092a73f1a8
detalhe{"id":"cc3cc7ef-1a24-425c-b8f1-a87595589c65","createdAt":"2026-09-11T13:47:38.354397Z","updatedAt":"2026-09-11T14:50:32.5289242Z","active":true,"number":"2026091100028","startAt":"2026-09-11T13:47:38.354397Z","endAt":null,"firstUserInteractionAt":"2026-09-11T14:48:11.735276Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"abe5cf69-c5ce-4e21-bba2-c2092a73f1a8","contactDetails":{"id":"abe5cf69-c5ce-4e21-bba2-c2092a73f1a8","name":"Divina Cozinha","email":null,"pictureUrl":null,"phonenumber":"+55|71982867599","instagram":null,"phonenumberFormatted":"(71) 98286-7599","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T14:48:29.085Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T14:48:29.085Z","lastMessageOut":"2026-09-11T14:48:29.085Z","lastMessageIn":"2026-09-11T13:47:37.51Z","lastMessageText":"Oii, ainda está aí? Podemos seguir? ","unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=cc3cc7ef-1a24-425c-b8f1-a87595589c65","utm":{"clid":"Afh57S777KOCbAXrn4UjDpXOE-YaOT2vd7RdPDFcVsn1Z_YQLZPM-03h37llv1Hb3MvmMbZIUB7iHF1F01VsCTjQrC8MI6VTQvG1s9nv7x7JT_t-D54I7DRbcNDarGv7K83OQbhM-Q","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 14:50:34 | success |
Tag inicial "INTERESSADOS" aplicada ao contato abe5cf69-c5ce-4e21-bba2-c2092a73f1a8
detalhe{"id":"cc3cc7ef-1a24-425c-b8f1-a87595589c65","createdAt":"2026-09-11T13:47:38.354397Z","updatedAt":"2026-09-11T14:50:32.5289242Z","active":true,"number":"2026091100028","startAt":"2026-09-11T13:47:38.354397Z","endAt":null,"firstUserInteractionAt":"2026-09-11T14:48:11.735276Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"abe5cf69-c5ce-4e21-bba2-c2092a73f1a8","contactDetails":{"id":"abe5cf69-c5ce-4e21-bba2-c2092a73f1a8","name":"Divina Cozinha","email":null,"pictureUrl":null,"phonenumber":"+55|71982867599","instagram":null,"phonenumberFormatted":"(71) 98286-7599","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T14:48:29.085Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T14:48:29.085Z","lastMessageOut":"2026-09-11T14:48:29.085Z","lastMessageIn":"2026-09-11T13:47:37.51Z","lastMessageText":"Oii, ainda está aí? Podemos seguir? ","unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=cc3cc7ef-1a24-425c-b8f1-a87595589c65","utm":{"clid":"Afh57S777KOCbAXrn4UjDpXOE-YaOT2vd7RdPDFcVsn1Z_YQLZPM-03h37llv1Hb3MvmMbZIUB7iHF1F01VsCTjQrC8MI6VTQvG1s9nv7x7JT_t-D54I7DRbcNDarGv7K83OQbhM-Q","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 14:50:33 | success |
Card 69343e03-56e4-4340-a8d5-13807f943af7 (VEND-7264) criado na etapa inicial para o contato abe5cf69-c5ce-4e21-bba2-c2092a73f1a8 - vendedor assumiu sem card existente
detalhe{"id":"cc3cc7ef-1a24-425c-b8f1-a87595589c65","createdAt":"2026-09-11T13:47:38.354397Z","updatedAt":"2026-09-11T14:50:32.5289242Z","active":true,"number":"2026091100028","startAt":"2026-09-11T13:47:38.354397Z","endAt":null,"firstUserInteractionAt":"2026-09-11T14:48:11.735276Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"abe5cf69-c5ce-4e21-bba2-c2092a73f1a8","contactDetails":{"id":"abe5cf69-c5ce-4e21-bba2-c2092a73f1a8","name":"Divina Cozinha","email":null,"pictureUrl":null,"phonenumber":"+55|71982867599","instagram":null,"phonenumberFormatted":"(71) 98286-7599","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T14:48:29.085Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T14:48:29.085Z","lastMessageOut":"2026-09-11T14:48:29.085Z","lastMessageIn":"2026-09-11T13:47:37.51Z","lastMessageText":"Oii, ainda está aí? Podemos seguir? ","unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=cc3cc7ef-1a24-425c-b8f1-a87595589c65","utm":{"clid":"Afh57S777KOCbAXrn4UjDpXOE-YaOT2vd7RdPDFcVsn1Z_YQLZPM-03h37llv1Hb3MvmMbZIUB7iHF1F01VsCTjQrC8MI6VTQvG1s9nv7x7JT_t-D54I7DRbcNDarGv7K83OQbhM-Q","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 14:50:33 | debug |
Cards do contato abe5cf69-c5ce-4e21-bba2-c2092a73f1a8 no painel (via /v1/panel/card): 0
detalhenull |
| 11/09/2026, 14:48:12 | skip |
Atendimento ainda sem responsável atribuído
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|
| 11/09/2026, 14:43:02 | success |
Tag do mês "Setembro" aplicada no card e no contato 5ada84a4-cfef-4a10-bd01-567aabe3259d
detalhe{"id":"ad46ecfe-449a-4e93-afca-4ce9b4dd3cb8","createdAt":"2026-09-11T11:32:39.873419Z","updatedAt":"2026-09-11T14:43:00.2309548Z","active":true,"number":"2026091100019","startAt":"2026-09-11T11:32:39.873419Z","endAt":null,"firstUserInteractionAt":"2026-09-11T14:38:26.409932Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"5ada84a4-cfef-4a10-bd01-567aabe3259d","contactDetails":{"id":"5ada84a4-cfef-4a10-bd01-567aabe3259d","name":"Joao Siedlarczyk","email":null,"pictureUrl":null,"phonenumber":"+55|13996102445","instagram":null,"phonenumberFormatted":"(13) 99610-2445","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T13:38:18.599Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T13:38:18.599Z","lastMessageOut":"2026-09-11T13:38:18.599Z","lastMessageIn":"2026-09-11T11:34:01Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 3.1h, após os dois lembretes do agente. Última mensagem dele: 11/09/2026 08:34 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=ad46ecfe-449a-4e93-afca-4ce9b4dd3cb8","utm":{"clid":"AfiokVnQINrMeLTJTWAy0aRJoi-BhmG4gnH0jzg83vqgEWxaOno7QAx74SxqoN95LsMwbwXRkonbJ9twKb1SiCiAcSnJ6UetujtjeHjpBGPAojgmrRJZhFLg-ksNSjPZkrq8ujnUhA","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://www.instagram.com/p/DaDy5RdsP_N/","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 14:43:01 | success |
Tag inicial "INTERESSADOS" aplicada ao contato 5ada84a4-cfef-4a10-bd01-567aabe3259d
detalhe{"id":"ad46ecfe-449a-4e93-afca-4ce9b4dd3cb8","createdAt":"2026-09-11T11:32:39.873419Z","updatedAt":"2026-09-11T14:43:00.2309548Z","active":true,"number":"2026091100019","startAt":"2026-09-11T11:32:39.873419Z","endAt":null,"firstUserInteractionAt":"2026-09-11T14:38:26.409932Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"5ada84a4-cfef-4a10-bd01-567aabe3259d","contactDetails":{"id":"5ada84a4-cfef-4a10-bd01-567aabe3259d","name":"Joao Siedlarczyk","email":null,"pictureUrl":null,"phonenumber":"+55|13996102445","instagram":null,"phonenumberFormatted":"(13) 99610-2445","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T13:38:18.599Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T13:38:18.599Z","lastMessageOut":"2026-09-11T13:38:18.599Z","lastMessageIn":"2026-09-11T11:34:01Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 3.1h, após os dois lembretes do agente. Última mensagem dele: 11/09/2026 08:34 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=ad46ecfe-449a-4e93-afca-4ce9b4dd3cb8","utm":{"clid":"AfiokVnQINrMeLTJTWAy0aRJoi-BhmG4gnH0jzg83vqgEWxaOno7QAx74SxqoN95LsMwbwXRkonbJ9twKb1SiCiAcSnJ6UetujtjeHjpBGPAojgmrRJZhFLg-ksNSjPZkrq8ujnUhA","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://www.instagram.com/p/DaDy5RdsP_N/","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 14:43:01 | success |
Card 8413858b-2125-46c3-903f-512e31ed9d43 (VEND-7262) criado na etapa inicial para o contato 5ada84a4-cfef-4a10-bd01-567aabe3259d - vendedor assumiu sem card existente
detalhe{"id":"ad46ecfe-449a-4e93-afca-4ce9b4dd3cb8","createdAt":"2026-09-11T11:32:39.873419Z","updatedAt":"2026-09-11T14:43:00.2309548Z","active":true,"number":"2026091100019","startAt":"2026-09-11T11:32:39.873419Z","endAt":null,"firstUserInteractionAt":"2026-09-11T14:38:26.409932Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"5ada84a4-cfef-4a10-bd01-567aabe3259d","contactDetails":{"id":"5ada84a4-cfef-4a10-bd01-567aabe3259d","name":"Joao Siedlarczyk","email":null,"pictureUrl":null,"phonenumber":"+55|13996102445","instagram":null,"phonenumberFormatted":"(13) 99610-2445","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T13:38:18.599Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T13:38:18.599Z","lastMessageOut":"2026-09-11T13:38:18.599Z","lastMessageIn":"2026-09-11T11:34:01Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 3.1h, após os dois lembretes do agente. Última mensagem dele: 11/09/2026 08:34 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=ad46ecfe-449a-4e93-afca-4ce9b4dd3cb8","utm":{"clid":"AfiokVnQINrMeLTJTWAy0aRJoi-BhmG4gnH0jzg83vqgEWxaOno7QAx74SxqoN95LsMwbwXRkonbJ9twKb1SiCiAcSnJ6UetujtjeHjpBGPAojgmrRJZhFLg-ksNSjPZkrq8ujnUhA","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://www.instagram.com/p/DaDy5RdsP_N/","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 14:43:01 | debug |
Cards do contato 5ada84a4-cfef-4a10-bd01-567aabe3259d no painel (via /v1/panel/card): 0
detalhenull |
| 11/09/2026, 14:37:10 | skip |
Sessão fora do departamento monitorado (VENDAS NOVVA)
detalhe{"id":"9e630327-6993-4e87-9b96-0cd991c68e80","createdAt":"2026-09-11T11:40:42.517615Z","updatedAt":"2026-09-11T14:37:10.668643Z","active":true,"number":"2026091100020","startAt":"2026-09-11T11:40:42.517615Z","endAt":null,"firstUserInteractionAt":"2026-09-11T14:37:10.6034838Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"50c55038-f555-4894-85e6-dac174d9fb2f","contactDetails":{"id":"50c55038-f555-4894-85e6-dac174d9fb2f","name":"Paulo Henrique Jr","email":null,"pictureUrl":null,"phonenumber":"+55|21967249861","instagram":null,"phonenumberFormatted":"(21) 96724-9861","tagsId":["1ffcf14c-376d-4ca9-9f16-a4d9f17a3a47","7d50ff4c-6fd8-4c44-9276-c8bad45f79b7","cfe4870b-32fd-4435-a5aa-64fc6272bf11"],"status":"ACTIVE","tagsName":["NEGOCIAÇAO","SETEMBRO","COXINHA"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"27b68944-6c8c-4317-9240-4faa1a624420","departmentDetails":{"id":"27b68944-6c8c-4317-9240-4faa1a624420","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"IA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T13:53:20.62Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T13:53:20.62Z","lastMessageOut":"2026-09-11T13:53:20.62Z","lastMessageIn":"2026-09-11T11:49:29.312Z","lastMessageText":"Se preferir, posso te passar para uma consultora esclarecer qualquer dúvida sobre os modelos e valores apresentados. Quer que eu faça isso?","unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=9e630327-6993-4e87-9b96-0cd991c68e80","utm":{"clid":"Afi_vwRIdqvutd5FjxCWT-wpVYbKI7Ern3vJ_fHwZfe-irXDHV4t6feAiQc5qb7YOiqBWx_ytyD7C9CGY7xlMnLK6yJfzaKt69Fz2W5qWhHl0UnlsVrnbd7-7P8EaBvy4pwyPc3VPg","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/50dv7ow5S","sourceId":"120252220903600422"},"classification":null,"metadata":null}
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| 11/09/2026, 13:51:12 | skip |
Card 7ca23e56-3e96-4364-b6a7-6d8e6a390a5c já está com o vendedor 3e46ac20-9d32-4dd0-bf66-102ce9742722 como responsável - nada a fazer
detalhe{"id":"52889372-a0d0-46dd-90d2-a9c0966c19a3","createdAt":"2026-09-08T17:21:19.993956Z","updatedAt":"2026-09-11T13:51:12.2334247Z","active":true,"number":"2026090800041","startAt":"2026-09-08T17:21:19.993956Z","endAt":null,"firstUserInteractionAt":"2026-09-08T18:14:13.165649Z","firstAgentMessageAt":"2026-09-08T18:14:25.573267Z","status":"IN_PROGRESS","contactId":"274405bf-bbad-493f-bc49-e94b12c5f61a","contactDetails":{"id":"274405bf-bbad-493f-bc49-e94b12c5f61a","name":"Jessica Verly","email":null,"pictureUrl":null,"phonenumber":"+55|22999450688","instagram":null,"phonenumberFormatted":"(22) 99945-0688","tagsId":["1ffcf14c-376d-4ca9-9f16-a4d9f17a3a47","7d50ff4c-6fd8-4c44-9276-c8bad45f79b7"],"status":"ACTIVE","tagsName":["NEGOCIAÇAO","SETEMBRO"]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T13:50:39.903Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T13:50:39.905Z","lastMessageOut":"2026-09-11T13:50:39.905Z","lastMessageIn":"2026-09-08T17:21:52Z","lastMessageText":"*Jéssica:*\nOlá, tudo bem? Que pena que não conseguimos conversar Mas entendemos a correria do dia a dia! Que tal darmos continuidade para garantir seu mascote vendedor e aproveitar essa oportunidade? Estou aqui para te ajudar no que precisar!","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=52889372-a0d0-46dd-90d2-a9c0966c19a3","utm":{"clid":"AfjRjYHWMw6MaY8TZZ48_zboADv7Y_o1ID2a4Apeeu-t6V1XM_4Yg4n2igP7Kt4qEe2wTVAfS_yE6GJQkOgY5anrZaYtYzOB8FCNLW3uwSBDFfnN0wKwRTRt27RYzvuqvJE9XxjyjQ","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://www.instagram.com/p/DaDy5RdsP_N/","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 13:51:12 | debug |
Cards do contato 274405bf-bbad-493f-bc49-e94b12c5f61a no painel (via /v1/panel/card): 1
detalhenull |
| 11/09/2026, 13:51:08 | skip |
Card 2114521e-4bc0-43fb-a323-0954b78f138c já está com o vendedor 3e46ac20-9d32-4dd0-bf66-102ce9742722 como responsável - nada a fazer
detalhe{"id":"6dd05a4f-bcb4-4557-b77e-2d30a7b9e820","createdAt":"2026-09-08T13:10:32.833569Z","updatedAt":"2026-09-11T13:51:07.2725462Z","active":true,"number":"2026090800026","startAt":"2026-09-08T13:10:32.833569Z","endAt":null,"firstUserInteractionAt":"2026-09-08T16:09:40.945034Z","firstAgentMessageAt":"2026-09-08T16:11:08.009955Z","status":"IN_PROGRESS","contactId":"f883a6ea-3bdb-4ce2-9e64-b38454e383d9","contactDetails":{"id":"f883a6ea-3bdb-4ce2-9e64-b38454e383d9","name":"Peixaria Sr Peixe","email":null,"pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/ea26255_20260908131033043_930b140e_def1_47fb_9571_5b1fb24fcd23_2026_09_08_13_10.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946639434&response-content-disposition=inline&Signature=d20UzCES4kidlV9CanrYuUUEZfg%3D","phonenumber":"+55|17992555555","instagram":null,"phonenumberFormatted":"(17) 99255-5555","tagsId":["1ffcf14c-376d-4ca9-9f16-a4d9f17a3a47","7d50ff4c-6fd8-4c44-9276-c8bad45f79b7","c7faaa90-5426-424a-9136-e234850ab3a9"],"status":"ACTIVE","tagsName":["NEGOCIAÇAO","SETEMBRO","PEIXARIA"]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T13:50:47.783Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T13:50:47.784Z","lastMessageOut":"2026-09-11T13:50:47.784Z","lastMessageIn":"2026-09-08T13:13:54Z","lastMessageText":"*Jéssica:*\nOlá, tudo bem? Que pena que não conseguimos conversar Mas entendemos a correria do dia a dia! Que tal darmos continuidade para garantir seu mascote vendedor e aproveitar essa oportunidade? Estou aqui para te ajudar no que precisar!","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=6dd05a4f-bcb4-4557-b77e-2d30a7b9e820","utm":null,"classification":null,"metadata":null}
|
| 11/09/2026, 13:51:08 | debug |
Cards do contato f883a6ea-3bdb-4ce2-9e64-b38454e383d9 no painel (via /v1/panel/card): 1
detalhenull |
| 11/09/2026, 13:50:59 | skip |
Atendimento ainda sem responsável atribuído
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|
| 11/09/2026, 13:50:52 | skip |
Atendimento ainda sem responsável atribuído
detalhe{"id":"6dd05a4f-bcb4-4557-b77e-2d30a7b9e820","createdAt":"2026-09-08T13:10:32.833569Z","updatedAt":"2026-09-11T13:50:52.2510871Z","active":true,"number":"2026090800026","startAt":"2026-09-08T13:10:32.833569Z","endAt":null,"firstUserInteractionAt":"2026-09-08T16:09:40.945034Z","firstAgentMessageAt":"2026-09-08T16:11:08.009955Z","status":"PENDING","contactId":"f883a6ea-3bdb-4ce2-9e64-b38454e383d9","contactDetails":{"id":"f883a6ea-3bdb-4ce2-9e64-b38454e383d9","name":"Peixaria Sr Peixe","email":null,"pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/ea26255_20260908131033043_930b140e_def1_47fb_9571_5b1fb24fcd23_2026_09_08_13_10.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946639434&response-content-disposition=inline&Signature=d20UzCES4kidlV9CanrYuUUEZfg%3D","phonenumber":"+55|17992555555","instagram":null,"phonenumberFormatted":"(17) 99255-5555","tagsId":["1ffcf14c-376d-4ca9-9f16-a4d9f17a3a47","7d50ff4c-6fd8-4c44-9276-c8bad45f79b7","c7faaa90-5426-424a-9136-e234850ab3a9"],"status":"ACTIVE","tagsName":["NEGOCIAÇAO","SETEMBRO","PEIXARIA"]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":null,"botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":null,"previousSessionId":null,"readTimestamp":"2026-09-11T13:50:47.783Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T13:50:47.784Z","lastMessageOut":"2026-09-11T13:50:47.784Z","lastMessageIn":"2026-09-08T13:13:54Z","lastMessageText":"*Jéssica:*\nOlá, tudo bem? Que pena que não conseguimos conversar Mas entendemos a correria do dia a dia! Que tal darmos continuidade para garantir seu mascote vendedor e aproveitar essa oportunidade? Estou aqui para te ajudar no que precisar!","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=6dd05a4f-bcb4-4557-b77e-2d30a7b9e820","utm":null,"classification":null,"metadata":null}
|
| 11/09/2026, 13:39:24 | success |
Card cbc78ca9-4354-42b7-bb7e-c83eb34ecf1f vinculado ao vendedor 3e46ac20-9d32-4dd0-bf66-102ce9742722 - etapa mantida (rota: /v3/panel/card/cbc78ca9-4354-42b7-bb7e-c83eb34ecf1f)
detalhe{"id":"1b2fe10a-4c2b-4ecf-9a9c-777006df28d9","createdAt":"2026-07-21T10:55:05.715102Z","updatedAt":"2026-09-11T13:39:23.7338222Z","active":true,"number":"2026072100011","startAt":"2026-07-21T10:55:05.715102Z","endAt":null,"firstUserInteractionAt":"2026-07-21T13:06:20.817563Z","firstAgentMessageAt":"2026-07-21T13:07:01.8948Z","status":"IN_PROGRESS","contactId":"92bd74c9-5414-4146-8e9a-00af7b128141","contactDetails":{"id":"92bd74c9-5414-4146-8e9a-00af7b128141","name":":: Marketing ::","email":null,"pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/3740f11_20260911133400231_1364d665_a99a_4612_8c5e_61a36dfc81aa_2026_09_11_13_34.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946900041&response-content-disposition=inline&Signature=JRf08mjWbOqdUs2JF4sZQYskhlA%3D","phonenumber":"+55|11912908574","instagram":null,"phonenumberFormatted":"(11) 91290-8574","tagsId":["633fa09b-4ba0-4131-a63e-3c681daa39a7","a424de36-41be-44e6-a805-f56840835531","c1835674-828e-42d9-8098-7638ecefa1d0"],"status":"ACTIVE","tagsName":["ANALISANDO PROPOSTA","INTERESSADOS","JULHO"]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T13:38:56.488Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T13:38:55.192Z","lastMessageOut":"2026-09-11T13:38:55.192Z","lastMessageIn":"2026-09-11T13:33:58Z","lastMessageText":"*Jéssica:*\ncerto, estamos a disposição","unreadCount":0,"previewUrl":"https://web.helena.run/redirect?type=SESSION&id=1b2fe10a-4c2b-4ecf-9a9c-777006df28d9","utm":null,"classification":null,"metadata":null}
|
| 11/09/2026, 13:39:24 | debug |
Cards do contato 92bd74c9-5414-4146-8e9a-00af7b128141 no painel (via /v1/panel/card): 1
detalhenull |
| 11/09/2026, 13:32:04 | success |
Card 0c448e64-8c40-446e-bf38-7db3734a0d14 vinculado ao vendedor 3e46ac20-9d32-4dd0-bf66-102ce9742722 - etapa mantida (rota: /v3/panel/card/0c448e64-8c40-446e-bf38-7db3734a0d14)
detalhe{"id":"ae5eaa2d-fbe1-4008-8d79-4a0f263395ce","createdAt":"2026-07-21T20:41:14.746171Z","updatedAt":"2026-09-11T13:32:04.0693798Z","active":true,"number":"2026072100088","startAt":"2026-07-21T20:41:14.746171Z","endAt":null,"firstUserInteractionAt":"2026-07-22T12:22:48.757853Z","firstAgentMessageAt":"2026-07-22T12:23:05.957388Z","status":"IN_PROGRESS","contactId":"01b27785-e811-48b2-ab63-56c1ae7130e5","contactDetails":{"id":"01b27785-e811-48b2-ab63-56c1ae7130e5","name":"Dila Torres","email":null,"pictureUrl":null,"phonenumber":"+55|93991877147","instagram":null,"phonenumberFormatted":"(93) 99187-7147","tagsId":["a424de36-41be-44e6-a805-f56840835531","c1835674-828e-42d9-8098-7638ecefa1d0"],"status":"ACTIVE","tagsName":["INTERESSADOS","JULHO"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":null,"botVersionId":null,"agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-07-22T16:59:03.567Z","waitReply":true,"expired":false,"windowStatus":"EXPIRED","lastInteractionDate":"2026-07-22T16:59:03.275Z","lastMessageOut":"2026-07-22T15:32:15.463Z","lastMessageIn":"2026-07-22T16:59:03.275Z","lastMessageText":"*Imagem*","unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=ae5eaa2d-fbe1-4008-8d79-4a0f263395ce","utm":{"clid":null,"source":"AD - (11) 96377-9537","medium":"WHATSAPP API","campaign":"120247760434650422","content":null,"headline":"Boneco Formato de pastel","term":null,"referralUrl":"https://wa.me/wamo/status/preview/5511963779537/120247760468800422","sourceId":"120247760434650422"},"classification":null,"metadata":null}
|
| 11/09/2026, 13:32:04 | debug |
Cards do contato 01b27785-e811-48b2-ab63-56c1ae7130e5 no painel (via /v1/panel/card): 1
detalhenull |
| 11/09/2026, 13:31:55 | success |
Card 6cb752b1-55fc-44e8-8800-635a50284148 vinculado ao vendedor 3e46ac20-9d32-4dd0-bf66-102ce9742722 - etapa mantida (rota: /v3/panel/card/6cb752b1-55fc-44e8-8800-635a50284148)
detalhe{"id":"5557b887-e70e-4d7c-85c6-6355897eb03f","createdAt":"2026-07-21T20:37:06.274116Z","updatedAt":"2026-09-11T13:31:54.4247733Z","active":true,"number":"2026072100087","startAt":"2026-07-21T20:37:06.274117Z","endAt":null,"firstUserInteractionAt":"2026-07-22T12:40:08.852137Z","firstAgentMessageAt":"2026-07-22T12:40:24.646939Z","status":"IN_PROGRESS","contactId":"01cc20fc-e079-43da-b6f6-b33681bbc604","contactDetails":{"id":"01cc20fc-e079-43da-b6f6-b33681bbc604","name":"🎶","email":null,"pictureUrl":null,"phonenumber":"+55|21979990139","instagram":null,"phonenumberFormatted":"(21) 97999-0139","tagsId":["a424de36-41be-44e6-a805-f56840835531","c1835674-828e-42d9-8098-7638ecefa1d0"],"status":"ACTIVE","tagsName":["INTERESSADOS","JULHO"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":null,"botVersionId":null,"agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-07-22T19:03:54.795Z","waitReply":true,"expired":false,"windowStatus":"EXPIRED","lastInteractionDate":"2026-07-22T19:03:54.796Z","lastMessageOut":"2026-07-22T19:03:54.796Z","lastMessageIn":"2026-07-22T19:00:23.056Z","lastMessageText":"*Jenifer:*\nEnviei alguns modelos para que você possa conhecer trabalhos que já desenvolvemos. Mas fique à vontade para não se prender a eles! \nTodas as artes são criadas de forma personalizada, pensadas exclusivamente na identidade de cada cliente.\n\n","unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=5557b887-e70e-4d7c-85c6-6355897eb03f","utm":{"clid":"AfhjIL1Re7B6_VN7_PhrukSklJTKYxe2seHeQCmgNYyj8fO-_Z5BL57qDXXfRN0ka6z-BinLQIPclPU3FoZhioBPbqVBo5OTEhCBHAc9GA9-4FqG2AFLGGOozEgwR_a9l6axnIgMGw","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120247760434650422","content":null,"headline":"Boneco Formato de pastel","term":null,"referralUrl":"https://www.instagram.com/p/DYkhVc9jHxz/","sourceId":"120247760434650422"},"classification":null,"metadata":null}
|
| 11/09/2026, 13:31:55 | debug |
Cards do contato 01cc20fc-e079-43da-b6f6-b33681bbc604 no painel (via /v1/panel/card): 1
detalhenull |
| 11/09/2026, 13:31:47 | success |
Card d91a5abb-c173-45d0-8e1b-13ec6aae1f4c vinculado ao vendedor 3e46ac20-9d32-4dd0-bf66-102ce9742722 - etapa mantida (rota: /v3/panel/card/d91a5abb-c173-45d0-8e1b-13ec6aae1f4c)
detalhe{"id":"2413573c-2f82-4067-aef9-dddd52398033","createdAt":"2026-07-22T01:26:37.439714Z","updatedAt":"2026-09-11T13:31:46.438899Z","active":true,"number":"2026072200009","startAt":"2026-07-22T01:26:37.439714Z","endAt":null,"firstUserInteractionAt":"2026-07-22T12:46:07.67744Z","firstAgentMessageAt":"2026-07-22T12:46:11.18737Z","status":"IN_PROGRESS","contactId":"3516a7c3-41a8-45e5-ba1e-5bab245dc899","contactDetails":{"id":"3516a7c3-41a8-45e5-ba1e-5bab245dc899","name":"Marília Rocha","email":null,"pictureUrl":null,"phonenumber":"+55|38999003001","instagram":null,"phonenumberFormatted":"(38) 99900-3001","tagsId":["1ffcf14c-376d-4ca9-9f16-a4d9f17a3a47","c1835674-828e-42d9-8098-7638ecefa1d0"],"status":"ACTIVE","tagsName":["NEGOCIAÇAO","JULHO"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":null,"botVersionId":null,"agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-07-23T15:13:14.05Z","waitReply":true,"expired":false,"windowStatus":"EXPIRED","lastInteractionDate":"2026-07-23T15:13:14.266Z","lastMessageOut":"2026-07-23T15:13:14.266Z","lastMessageIn":"2026-07-23T14:11:09.413Z","lastMessageText":"*Jenifer:*\nte atenderia ?","unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=2413573c-2f82-4067-aef9-dddd52398033","utm":{"clid":"Afj3XbFk-QcPtNk3S-gtk9dh2NLs4_PBRsgwNrCGpLakPRLOkq3BabsaGiUAi0fYZiPXzNk3r-qPDL-4nw3v0ec8bsC8_Ji_CtgsIOVWzy4zmRYPo4qX47VKKEB5ZUwZYsl32JpGjg","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120251111959990422","content":null,"headline":"Boneco Formato perfeito para sua loja","term":null,"referralUrl":"https://www.instagram.com/p/DaAxxdoMdd4/","sourceId":"120251111959990422"},"classification":null,"metadata":null}
|
| 11/09/2026, 13:31:47 | debug |
Cards do contato 3516a7c3-41a8-45e5-ba1e-5bab245dc899 no painel (via /v1/panel/card): 1
detalhenull |
| 11/09/2026, 13:31:39 | success |
Card 4f429c98-8cfa-4e91-838b-cde0229eca03 vinculado ao vendedor 3e46ac20-9d32-4dd0-bf66-102ce9742722 - etapa mantida (rota: /v3/panel/card/4f429c98-8cfa-4e91-838b-cde0229eca03)
detalhe{"id":"431fed55-4560-4966-acca-9587e8675143","createdAt":"2026-07-21T22:56:12.976491Z","updatedAt":"2026-09-11T13:31:37.8866562Z","active":true,"number":"2026072100095","startAt":"2026-07-21T22:56:12.976491Z","endAt":null,"firstUserInteractionAt":"2026-07-22T12:40:59.316191Z","firstAgentMessageAt":"2026-07-22T12:41:06.5915Z","status":"IN_PROGRESS","contactId":"6e606422-897e-4ff0-bdfc-297be103bf84","contactDetails":{"id":"6e606422-897e-4ff0-bdfc-297be103bf84","name":"Lu Costa","email":null,"pictureUrl":null,"phonenumber":"+55|19988630668","instagram":null,"phonenumberFormatted":"(19) 98863-0668","tagsId":["a424de36-41be-44e6-a805-f56840835531","c1835674-828e-42d9-8098-7638ecefa1d0"],"status":"ACTIVE","tagsName":["INTERESSADOS","JULHO"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":null,"botVersionId":null,"agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-07-23T16:42:58.58Z","waitReply":true,"expired":false,"windowStatus":"EXPIRED","lastInteractionDate":"2026-07-23T16:42:56.797Z","lastMessageOut":"2026-07-23T16:42:56.797Z","lastMessageIn":"2026-07-22T19:56:01.917Z","lastMessageText":"*Estela:*\nOii, boa tarde, tudo bem? Vamos dar continuidade no seu pedido?","unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=431fed55-4560-4966-acca-9587e8675143","utm":{"clid":"AfiULDSX_x9T71O9s-9D2SwSAdju20VkHRYfH8Rewv23jISh7jEnoXwCuBdAU4LRgA7irpM7dx-ggHC218PF5gPnA8vo2kASFaZp7p0RAZYMP48iCfHoCESmhLJOwBNvoCM_h0g6Fw","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120251111959990422","content":null,"headline":"Boneco Formato perfeito para sua loja","term":null,"referralUrl":"https://fb.me/6f0afGH45","sourceId":"120251111959990422"},"classification":null,"metadata":null}
|
| 11/09/2026, 13:31:38 | debug |
Cards do contato 6e606422-897e-4ff0-bdfc-297be103bf84 no painel (via /v1/panel/card): 1
detalhenull |
| 11/09/2026, 13:31:27 | success |
Card 7a6107f3-cc14-4a42-b202-ace47fbd8243 vinculado ao vendedor 3e46ac20-9d32-4dd0-bf66-102ce9742722 - etapa mantida (rota: /v3/panel/card/7a6107f3-cc14-4a42-b202-ace47fbd8243)
detalhe{"id":"885a5f78-fcf2-4931-93b5-2548b5eeba20","createdAt":"2026-07-21T21:23:55.233925Z","updatedAt":"2026-09-11T13:31:26.253515Z","active":true,"number":"2026072100092","startAt":"2026-07-21T21:23:55.233925Z","endAt":null,"firstUserInteractionAt":"2026-07-22T12:40:33.318392Z","firstAgentMessageAt":"2026-07-22T12:40:38.928645Z","status":"IN_PROGRESS","contactId":"6a669cca-da26-4f0c-b228-1e24ed706dda","contactDetails":{"id":"6a669cca-da26-4f0c-b228-1e24ed706dda","name":"Empório 060 Bebidas","email":null,"pictureUrl":null,"phonenumber":"+55|6235841104","instagram":null,"phonenumberFormatted":"(62) 3584-1104","tagsId":["a424de36-41be-44e6-a805-f56840835531","c1835674-828e-42d9-8098-7638ecefa1d0"],"status":"ACTIVE","tagsName":["INTERESSADOS","JULHO"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":null,"botVersionId":null,"agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-07-23T16:43:34.539Z","waitReply":true,"expired":false,"windowStatus":"EXPIRED","lastInteractionDate":"2026-07-23T16:43:32.737Z","lastMessageOut":"2026-07-23T16:43:32.737Z","lastMessageIn":"2026-07-22T17:45:42.767Z","lastMessageText":"*Estela:*\nBoa tarde, tudo bem vamos seguir com seu pedido?","unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=885a5f78-fcf2-4931-93b5-2548b5eeba20","utm":null,"classification":null,"metadata":null}
|
| 11/09/2026, 13:31:27 | debug |
Cards do contato 6a669cca-da26-4f0c-b228-1e24ed706dda no painel (via /v1/panel/card): 1
detalhenull |
| 11/09/2026, 13:27:39 | success |
Card 7cee60f3-4a8a-48c5-8142-87f4e22233fe vinculado ao vendedor 3e46ac20-9d32-4dd0-bf66-102ce9742722 - etapa mantida (rota: /v3/panel/card/7cee60f3-4a8a-48c5-8142-87f4e22233fe)
detalhe{"id":"4ebd9c7c-761b-423d-8d33-1a1b9227e898","createdAt":"2026-07-21T22:52:23.712796Z","updatedAt":"2026-09-11T13:27:38.1636196Z","active":true,"number":"2026072100094","startAt":"2026-07-21T22:52:23.712796Z","endAt":null,"firstUserInteractionAt":"2026-07-22T12:40:46.47107Z","firstAgentMessageAt":"2026-07-22T12:40:51.667829Z","status":"IN_PROGRESS","contactId":"79f4f4e4-62e9-4be9-9824-cd526068f263","contactDetails":{"id":"79f4f4e4-62e9-4be9-9824-cd526068f263","name":"🧬 Biologa","email":null,"pictureUrl":null,"phonenumber":"+55|69993672127","instagram":null,"phonenumberFormatted":"(69) 99367-2127","tagsId":["a424de36-41be-44e6-a805-f56840835531","c1835674-828e-42d9-8098-7638ecefa1d0"],"status":"ACTIVE","tagsName":["INTERESSADOS","JULHO"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":null,"botVersionId":null,"agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-07-24T15:18:16.871Z","waitReply":true,"expired":false,"windowStatus":"EXPIRED","lastInteractionDate":"2026-07-24T15:18:17.177Z","lastMessageOut":"2026-07-24T15:18:17.177Z","lastMessageIn":"2026-07-24T15:07:58.971Z","lastMessageText":"*Jenifer:*\nTeria foto para vermos ?","unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=4ebd9c7c-761b-423d-8d33-1a1b9227e898","utm":{"clid":"Afhx0fUCmU9hlzi-E4nSMresDKVTx3S1xIcx4_-xLetgIGiN-PupNbN-28xx73aoFVsAwvi_KxxRu0Pt0qhy00ufCnT-VFoQj3iZvBLLrxqkXhgBG55Cg1r769RDOuxd6BeUhb7pmA","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120247760434650422","content":null,"headline":"Boneco Formato de pastel","term":null,"referralUrl":"https://fb.me/75OmimYQU","sourceId":"120247760434650422"},"classification":null,"metadata":null}
|
| 11/09/2026, 13:27:39 | debug |
Cards do contato 79f4f4e4-62e9-4be9-9824-cd526068f263 no painel (via /v1/panel/card): 1
detalhenull |
| 11/09/2026, 13:13:42 | skip |
Card 30cb3b1a-eee0-4ece-a5c8-220424d30bf9 já está com o vendedor 3e46ac20-9d32-4dd0-bf66-102ce9742722 como responsável - nada a fazer
detalhe{"id":"3af287a8-9487-413b-8bae-d7ec17a9fb5f","createdAt":"2026-09-10T19:15:26.305842Z","updatedAt":"2026-09-11T13:13:41.870891Z","active":true,"number":"2026091000043","startAt":"2026-09-10T19:15:26.305842Z","endAt":null,"firstUserInteractionAt":"2026-09-10T20:21:36.285028Z","firstAgentMessageAt":"2026-09-10T20:21:48.19719Z","status":"IN_PROGRESS","contactId":"71a1003c-52c5-4ae2-a078-3ff0f7d3a715","contactDetails":{"id":"71a1003c-52c5-4ae2-a078-3ff0f7d3a715","name":"Igor Andrade💈💇🏻♂️","email":null,"pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/45bf8eb_20260910191526432_3de2f7fd_4459_491a_b780_10d588a5d655_2026_09_10_19_15.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946834127&response-content-disposition=inline&Signature=kHs1qBUAaYsL2uQmPwpu5sbWFEs%3D","phonenumber":"+55|21973051534","instagram":null,"phonenumberFormatted":"(21) 97305-1534","tagsId":["1ffcf14c-376d-4ca9-9f16-a4d9f17a3a47","7d50ff4c-6fd8-4c44-9276-c8bad45f79b7","e8c7fbc1-86ca-49b9-aecf-f13892226517"],"status":"ACTIVE","tagsName":["NEGOCIAÇAO","SETEMBRO","BARBEARIA"]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T13:06:46.102Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T13:06:44.833Z","lastMessageOut":"2026-09-11T13:06:44.833Z","lastMessageIn":"2026-09-10T22:19:24Z","lastMessageText":"*Jéssica:*\nvamos finalizar?","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=3af287a8-9487-413b-8bae-d7ec17a9fb5f","utm":null,"classification":null,"metadata":null}
|
| 11/09/2026, 13:13:42 | debug |
Cards do contato 71a1003c-52c5-4ae2-a078-3ff0f7d3a715 no painel (via /v1/panel/card): 1
detalhenull |
| 11/09/2026, 13:13:37 | skip |
Atendimento ainda sem responsável atribuído
detalhe{"id":"3af287a8-9487-413b-8bae-d7ec17a9fb5f","createdAt":"2026-09-10T19:15:26.305842Z","updatedAt":"2026-09-11T13:13:37.6074486Z","active":true,"number":"2026091000043","startAt":"2026-09-10T19:15:26.305842Z","endAt":null,"firstUserInteractionAt":"2026-09-10T20:21:36.285028Z","firstAgentMessageAt":"2026-09-10T20:21:48.19719Z","status":"PENDING","contactId":"71a1003c-52c5-4ae2-a078-3ff0f7d3a715","contactDetails":{"id":"71a1003c-52c5-4ae2-a078-3ff0f7d3a715","name":"Igor Andrade💈💇🏻♂️","email":null,"pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/45bf8eb_20260910191526432_3de2f7fd_4459_491a_b780_10d588a5d655_2026_09_10_19_15.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946834127&response-content-disposition=inline&Signature=kHs1qBUAaYsL2uQmPwpu5sbWFEs%3D","phonenumber":"+55|21973051534","instagram":null,"phonenumberFormatted":"(21) 97305-1534","tagsId":["1ffcf14c-376d-4ca9-9f16-a4d9f17a3a47","7d50ff4c-6fd8-4c44-9276-c8bad45f79b7","e8c7fbc1-86ca-49b9-aecf-f13892226517"],"status":"ACTIVE","tagsName":["NEGOCIAÇAO","SETEMBRO","BARBEARIA"]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":null,"botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":null,"previousSessionId":null,"readTimestamp":"2026-09-11T13:06:46.102Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T13:06:44.833Z","lastMessageOut":"2026-09-11T13:06:44.833Z","lastMessageIn":"2026-09-10T22:19:24Z","lastMessageText":"*Jéssica:*\nvamos finalizar?","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=3af287a8-9487-413b-8bae-d7ec17a9fb5f","utm":null,"classification":null,"metadata":null}
|
| 11/09/2026, 13:13:32 | success |
Tag do mês "Setembro" aplicada no card e no contato f0d96a85-1cd7-461c-b3d9-7dfa7205066a
detalhe{"id":"c0f791ae-bae6-42da-bc0e-2778ce9b649d","createdAt":"2026-09-11T06:15:56.486248Z","updatedAt":"2026-09-11T13:13:30.1452321Z","active":true,"number":"2026091100013","startAt":"2026-09-11T06:15:56.486248Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:15:49.194501Z","firstAgentMessageAt":"2026-09-11T11:15:56.753195Z","status":"IN_PROGRESS","contactId":"f0d96a85-1cd7-461c-b3d9-7dfa7205066a","contactDetails":{"id":"f0d96a85-1cd7-461c-b3d9-7dfa7205066a","name":"Marc","email":null,"pictureUrl":null,"phonenumber":"+55|43996772170","instagram":null,"phonenumberFormatted":"(43) 99677-2170","tagsId":["169c1f26-24b6-405d-9824-8c838dc4e5a3","350ef6e5-3a18-482b-90e9-817cccebe682","7d50ff4c-6fd8-4c44-9276-c8bad45f79b7"],"status":"ACTIVE","tagsName":["LANÇAMENTO PEDIDO","ESTACIONAMENTO","SETEMBRO"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T12:09:59.213Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T12:09:59.213Z","lastMessageOut":"2026-09-11T12:09:59.213Z","lastMessageIn":"2026-09-11T11:58:19.234Z","lastMessageText":"*Jéssica:*\nMe envia seus dados para fazer seu pedido ","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=c0f791ae-bae6-42da-bc0e-2778ce9b649d","utm":{"clid":"AfhSlvG_mGXyqbR0GREHnm0QPvE-JveioBGGaS_41Ok4DtLlX70cKlce4mIIfSVQqFHmQJMBBd21X1M86EPljlw12bsuhYFZhUifxmuXgWQDyLnrTSW82xNR_IIZUix5FCY3oF20jQ","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 13:13:31 | success |
Tag inicial "INTERESSADOS" aplicada ao contato f0d96a85-1cd7-461c-b3d9-7dfa7205066a
detalhe{"id":"c0f791ae-bae6-42da-bc0e-2778ce9b649d","createdAt":"2026-09-11T06:15:56.486248Z","updatedAt":"2026-09-11T13:13:30.1452321Z","active":true,"number":"2026091100013","startAt":"2026-09-11T06:15:56.486248Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:15:49.194501Z","firstAgentMessageAt":"2026-09-11T11:15:56.753195Z","status":"IN_PROGRESS","contactId":"f0d96a85-1cd7-461c-b3d9-7dfa7205066a","contactDetails":{"id":"f0d96a85-1cd7-461c-b3d9-7dfa7205066a","name":"Marc","email":null,"pictureUrl":null,"phonenumber":"+55|43996772170","instagram":null,"phonenumberFormatted":"(43) 99677-2170","tagsId":["169c1f26-24b6-405d-9824-8c838dc4e5a3","350ef6e5-3a18-482b-90e9-817cccebe682","7d50ff4c-6fd8-4c44-9276-c8bad45f79b7"],"status":"ACTIVE","tagsName":["LANÇAMENTO PEDIDO","ESTACIONAMENTO","SETEMBRO"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T12:09:59.213Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T12:09:59.213Z","lastMessageOut":"2026-09-11T12:09:59.213Z","lastMessageIn":"2026-09-11T11:58:19.234Z","lastMessageText":"*Jéssica:*\nMe envia seus dados para fazer seu pedido ","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=c0f791ae-bae6-42da-bc0e-2778ce9b649d","utm":{"clid":"AfhSlvG_mGXyqbR0GREHnm0QPvE-JveioBGGaS_41Ok4DtLlX70cKlce4mIIfSVQqFHmQJMBBd21X1M86EPljlw12bsuhYFZhUifxmuXgWQDyLnrTSW82xNR_IIZUix5FCY3oF20jQ","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 13:13:31 | success |
Card ca42362a-8bbd-4c39-899d-f38c412c59b9 (VEND-7258) criado na etapa inicial para o contato f0d96a85-1cd7-461c-b3d9-7dfa7205066a - vendedor assumiu sem card existente
detalhe{"id":"c0f791ae-bae6-42da-bc0e-2778ce9b649d","createdAt":"2026-09-11T06:15:56.486248Z","updatedAt":"2026-09-11T13:13:30.1452321Z","active":true,"number":"2026091100013","startAt":"2026-09-11T06:15:56.486248Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:15:49.194501Z","firstAgentMessageAt":"2026-09-11T11:15:56.753195Z","status":"IN_PROGRESS","contactId":"f0d96a85-1cd7-461c-b3d9-7dfa7205066a","contactDetails":{"id":"f0d96a85-1cd7-461c-b3d9-7dfa7205066a","name":"Marc","email":null,"pictureUrl":null,"phonenumber":"+55|43996772170","instagram":null,"phonenumberFormatted":"(43) 99677-2170","tagsId":["169c1f26-24b6-405d-9824-8c838dc4e5a3","350ef6e5-3a18-482b-90e9-817cccebe682","7d50ff4c-6fd8-4c44-9276-c8bad45f79b7"],"status":"ACTIVE","tagsName":["LANÇAMENTO PEDIDO","ESTACIONAMENTO","SETEMBRO"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T12:09:59.213Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T12:09:59.213Z","lastMessageOut":"2026-09-11T12:09:59.213Z","lastMessageIn":"2026-09-11T11:58:19.234Z","lastMessageText":"*Jéssica:*\nMe envia seus dados para fazer seu pedido ","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=c0f791ae-bae6-42da-bc0e-2778ce9b649d","utm":{"clid":"AfhSlvG_mGXyqbR0GREHnm0QPvE-JveioBGGaS_41Ok4DtLlX70cKlce4mIIfSVQqFHmQJMBBd21X1M86EPljlw12bsuhYFZhUifxmuXgWQDyLnrTSW82xNR_IIZUix5FCY3oF20jQ","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 13:13:31 | debug |
Cards do contato f0d96a85-1cd7-461c-b3d9-7dfa7205066a no painel (via /v1/panel/card): 0
detalhenull |
| 11/09/2026, 13:13:25 | skip |
Atendimento ainda sem responsável atribuído
detalhe{"id":"c0f791ae-bae6-42da-bc0e-2778ce9b649d","createdAt":"2026-09-11T06:15:56.486248Z","updatedAt":"2026-09-11T13:13:25.1081829Z","active":true,"number":"2026091100013","startAt":"2026-09-11T06:15:56.486248Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:15:49.194501Z","firstAgentMessageAt":"2026-09-11T11:15:56.753195Z","status":"PENDING","contactId":"f0d96a85-1cd7-461c-b3d9-7dfa7205066a","contactDetails":{"id":"f0d96a85-1cd7-461c-b3d9-7dfa7205066a","name":"Marc","email":null,"pictureUrl":null,"phonenumber":"+55|43996772170","instagram":null,"phonenumberFormatted":"(43) 99677-2170","tagsId":["169c1f26-24b6-405d-9824-8c838dc4e5a3","350ef6e5-3a18-482b-90e9-817cccebe682","7d50ff4c-6fd8-4c44-9276-c8bad45f79b7"],"status":"ACTIVE","tagsName":["LANÇAMENTO PEDIDO","ESTACIONAMENTO","SETEMBRO"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":null,"botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":null,"previousSessionId":null,"readTimestamp":"2026-09-11T12:09:59.213Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T12:09:59.213Z","lastMessageOut":"2026-09-11T12:09:59.213Z","lastMessageIn":"2026-09-11T11:58:19.234Z","lastMessageText":"*Jéssica:*\nMe envia seus dados para fazer seu pedido ","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=c0f791ae-bae6-42da-bc0e-2778ce9b649d","utm":{"clid":"AfhSlvG_mGXyqbR0GREHnm0QPvE-JveioBGGaS_41Ok4DtLlX70cKlce4mIIfSVQqFHmQJMBBd21X1M86EPljlw12bsuhYFZhUifxmuXgWQDyLnrTSW82xNR_IIZUix5FCY3oF20jQ","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 13:05:15 | skip |
Card 067c40c9-4d38-4523-bfe8-e1c09322cc58 já está com o vendedor 3e46ac20-9d32-4dd0-bf66-102ce9742722 como responsável - nada a fazer
detalhe{"id":"674f9504-4251-455f-8ba6-df952c7640de","createdAt":"2026-09-11T11:58:29.653953Z","updatedAt":"2026-09-11T13:05:14.5527814Z","active":true,"number":"2026091100021","startAt":"2026-09-11T11:58:29.653953Z","endAt":null,"firstUserInteractionAt":"2026-09-11T12:07:05.108117Z","firstAgentMessageAt":"2026-09-11T12:07:15.286498Z","status":"IN_PROGRESS","contactId":"20c20101-ee25-4391-92f7-c6de9a55d4eb","contactDetails":{"id":"20c20101-ee25-4391-92f7-c6de9a55d4eb","name":"Alencar","email":null,"pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/d545578_20260911115830132_5139dbff_ef0c_44de_b5d8_d2056e812973_2026_09_11_11_58.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946894311&response-content-disposition=inline&Signature=dj77WFfVpb%2FJz4fjkTzRdiIs0l8%3D","phonenumber":"+55|32988125074","instagram":null,"phonenumberFormatted":"(32) 98812-5074","tagsId":["169c1f26-24b6-405d-9824-8c838dc4e5a3","34d3460d-f0ca-44f1-8075-a3453176af27","7d50ff4c-6fd8-4c44-9276-c8bad45f79b7"],"status":"ACTIVE","tagsName":["LANÇAMENTO PEDIDO","PADARIA","SETEMBRO"]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T13:04:28.062Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T13:04:26.767Z","lastMessageOut":"2026-09-11T13:04:26.767Z","lastMessageIn":"2026-09-11T13:03:44Z","lastMessageText":"*Jéssica:*\naguardo","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=674f9504-4251-455f-8ba6-df952c7640de","utm":null,"classification":null,"metadata":null}
|
| 11/09/2026, 13:05:15 | debug |
Cards do contato 20c20101-ee25-4391-92f7-c6de9a55d4eb no painel (via /v1/panel/card): 1
detalhenull |
| 11/09/2026, 13:05:10 | skip |
Atendimento ainda sem responsável atribuído
detalhe{"id":"674f9504-4251-455f-8ba6-df952c7640de","createdAt":"2026-09-11T11:58:29.653953Z","updatedAt":"2026-09-11T13:05:09.6776688Z","active":true,"number":"2026091100021","startAt":"2026-09-11T11:58:29.653953Z","endAt":null,"firstUserInteractionAt":"2026-09-11T12:07:05.108117Z","firstAgentMessageAt":"2026-09-11T12:07:15.286498Z","status":"PENDING","contactId":"20c20101-ee25-4391-92f7-c6de9a55d4eb","contactDetails":{"id":"20c20101-ee25-4391-92f7-c6de9a55d4eb","name":"Alencar","email":null,"pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/d545578_20260911115830132_5139dbff_ef0c_44de_b5d8_d2056e812973_2026_09_11_11_58.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946894311&response-content-disposition=inline&Signature=dj77WFfVpb%2FJz4fjkTzRdiIs0l8%3D","phonenumber":"+55|32988125074","instagram":null,"phonenumberFormatted":"(32) 98812-5074","tagsId":["169c1f26-24b6-405d-9824-8c838dc4e5a3","34d3460d-f0ca-44f1-8075-a3453176af27","7d50ff4c-6fd8-4c44-9276-c8bad45f79b7"],"status":"ACTIVE","tagsName":["LANÇAMENTO PEDIDO","PADARIA","SETEMBRO"]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":null,"botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":null,"previousSessionId":null,"readTimestamp":"2026-09-11T13:04:28.062Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T13:04:26.767Z","lastMessageOut":"2026-09-11T13:04:26.767Z","lastMessageIn":"2026-09-11T13:03:44Z","lastMessageText":"*Jéssica:*\naguardo","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=674f9504-4251-455f-8ba6-df952c7640de","utm":null,"classification":null,"metadata":null}
|
| 11/09/2026, 13:03:15 | success |
Tag do mês "Setembro" aplicada no card e no contato 7590674f-7a84-466b-83d7-5b0f58ac6b3d
detalhe{"id":"c38829fa-dd3d-406d-84da-308ec79b4d80","createdAt":"2026-09-11T12:29:04.351832Z","updatedAt":"2026-09-11T13:03:13.116555Z","active":true,"number":"2026091100023","startAt":"2026-09-11T12:29:04.351832Z","endAt":null,"firstUserInteractionAt":"2026-09-11T13:02:48.168005Z","firstAgentMessageAt":"2026-09-11T13:02:55.367216Z","status":"IN_PROGRESS","contactId":"7590674f-7a84-466b-83d7-5b0f58ac6b3d","contactDetails":{"id":"7590674f-7a84-466b-83d7-5b0f58ac6b3d","name":"Colmeia Bebidas| Revendedor De Bebidas","email":null,"pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/efc7492_20260911122904584_c4c97a0c_ee5b_430f_9f94_dae195eadeb4_2026_09_11_12_29.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946896145&response-content-disposition=inline&Signature=2QWRoYuS0XPa%2FVGAWmear7ZHPnM%3D","phonenumber":"+55|16993159944","instagram":null,"phonenumberFormatted":"(16) 99315-9944","tagsId":["48b7a8ca-9892-4f8e-89d6-4cff99006104","71e9de04-c9c2-4da2-8222-48036489749d","8751643c-0fa0-4a7e-aaab-092bee0a42d7","8874af1e-0011-414e-bf8f-d8d01defb145"],"status":"ACTIVE","tagsName":["BEBIDAS","NEGOCIAÇÃO JUNHO","JESSICA","VENDAS NOVVA"]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"4db28c0e-e267-4f72-99e1-0fc0b264ef96","userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","name":"Jenifer Camara","shortName":"Jenifer","phoneNumber":null,"email":"gestao@novvavisual.com.br","pictureFileId":null,"pictureUrl":null},"previousSessionId":null,"readTimestamp":"2026-09-11T13:02:55.38Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T13:02:55.381Z","lastMessageOut":"2026-09-11T13:02:55.381Z","lastMessageIn":"2026-09-11T12:29:02Z","lastMessageText":"*Jenifer:*\nOlá como vai? Meu nome é Jenifer e vamos dar inicio ao seu atendimento, para iniciarmos qual seu nome e ramo de atividade por gentileza?","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=c38829fa-dd3d-406d-84da-308ec79b4d80","utm":{"clid":"AfiNyuLwCHd0ibAtby9HzLUrc-EnSrfyyKGLlzs-2j4e6IT3XAI3D3Ht07RNmoEMxINrVPQpCGCWRzWMTHgzG7moBstTc9CU4_uZJ7migY3d5Lp38EGGJ0Ryuo1LB0MlpCEB5NcxlwmF","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://www.instagram.com/p/DaDy5RdsP_N/","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 13:03:14 | success |
Tag inicial "INTERESSADOS" aplicada ao contato 7590674f-7a84-466b-83d7-5b0f58ac6b3d
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|
| 11/09/2026, 13:03:14 | success |
Card 877f7ba0-1764-4090-91be-2e38e75b0a1e (VEND-7256) criado na etapa inicial para o contato 7590674f-7a84-466b-83d7-5b0f58ac6b3d - vendedor assumiu sem card existente
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|
| 11/09/2026, 13:03:13 | debug |
Cards do contato 7590674f-7a84-466b-83d7-5b0f58ac6b3d no painel (via /v1/panel/card): 0
detalhenull |
| 11/09/2026, 13:03:07 | skip |
Atendimento ainda sem responsável atribuído
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|
| 11/09/2026, 13:02:48 | skip |
Sessão fora do departamento monitorado (VENDAS NOVVA)
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|
| 11/09/2026, 12:59:19 | success |
Tag do mês "Setembro" aplicada no card e no contato 6d6a5234-b40d-4a32-8f1c-5489df3adfc9
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|
| 11/09/2026, 12:59:19 | success |
Tag inicial "INTERESSADOS" aplicada ao contato 6d6a5234-b40d-4a32-8f1c-5489df3adfc9
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|
| 11/09/2026, 12:59:18 | success |
Tag do mês "Setembro" aplicada no card e no contato 558de77e-89ef-4b3b-9891-ec7283c221b9
detalhe{"id":"5e12fd36-72b5-4b18-b026-2c9119598507","createdAt":"2026-09-11T10:28:16.065519Z","updatedAt":"2026-09-11T12:59:16.9944246Z","active":true,"number":"2026091100017","startAt":"2026-09-11T10:28:16.065519Z","endAt":null,"firstUserInteractionAt":"2026-09-11T12:58:57.692848Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"558de77e-89ef-4b3b-9891-ec7283c221b9","contactDetails":{"id":"558de77e-89ef-4b3b-9891-ec7283c221b9","name":"Alexey Lucas | BTM&A","email":null,"pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/23bc2d2_20260911102816292_73e749c8_c860_4b7b_8945_4d89b66e8c82_2026_09_11_10_28.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946888897&response-content-disposition=inline&Signature=CxesvI%2FnlfWsgfjCY%2Fma0pXOcHM%3D","phonenumber":"+55|21994255094","instagram":null,"phonenumberFormatted":"(21) 99425-5094","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"4db28c0e-e267-4f72-99e1-0fc0b264ef96","userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","name":"Jenifer Camara","shortName":"Jenifer","phoneNumber":null,"email":"gestao@novvavisual.com.br","pictureFileId":null,"pictureUrl":null},"previousSessionId":null,"readTimestamp":"2026-09-11T12:28:52.126Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T12:28:52.126Z","lastMessageOut":"2026-09-11T12:28:52.126Z","lastMessageIn":"2026-09-11T10:28:13Z","lastMessageText":"Entendemos a correria! Se conseguir, me manda qual o seu ramo de atividade que eu já te apresento os modelos.","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=5e12fd36-72b5-4b18-b026-2c9119598507","utm":{"clid":"AfiCmbj5PrnPeMuCoJ8PxzAek4jpZ2PJDpz0zh-qFZCM0ULKKBophlKSW5NeAMsxiwLYJ0eLlQsz1Lf0jIBe917krnRjr6F2ALdyRlAZObPLhjrdbsSe6CtLqLQJMJmhVJ1huhlnPjzQ","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://www.instagram.com/p/DaDy5RdsP_N/","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 12:59:18 | success |
Card f9d73566-31a4-4bfb-9a85-9ae3037e1516 (VEND-7255) criado na etapa inicial para o contato 6d6a5234-b40d-4a32-8f1c-5489df3adfc9 - vendedor assumiu sem card existente
detalhe{"id":"539989da-2adc-4e45-b4fc-74a25aa99588","createdAt":"2026-09-11T10:26:05.773638Z","updatedAt":"2026-09-11T12:59:17.6735883Z","active":true,"number":"2026091100016","startAt":"2026-09-11T10:26:05.773638Z","endAt":null,"firstUserInteractionAt":"2026-09-11T12:59:06.223922Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"6d6a5234-b40d-4a32-8f1c-5489df3adfc9","contactDetails":{"id":"6d6a5234-b40d-4a32-8f1c-5489df3adfc9","name":"Carla","email":null,"pictureUrl":null,"phonenumber":"+55|21977485947","instagram":null,"phonenumberFormatted":"(21) 97748-5947","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T12:28:52.207Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T12:28:52.207Z","lastMessageOut":"2026-09-11T12:28:52.207Z","lastMessageIn":"2026-09-11T10:26:05.218Z","lastMessageText":"Entendemos a correria! Se conseguir, me manda qual o seu ramo de atividade que eu já te apresento os modelos.","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=539989da-2adc-4e45-b4fc-74a25aa99588","utm":{"clid":"AfgpZqpTRCcrB3ftZtde9nzC9gclX6yPsI3bqCaKo3XZBuF5BJ77J1bteL9z7nCcGUHBIKMev0MKE0JEg5bUQPgmEe9mXfkJWe3_jxNM7OfUe5D3mOCFbOKDQOY5TvdkJzoRgN8Bqg","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 12:59:18 | debug |
Cards do contato 6d6a5234-b40d-4a32-8f1c-5489df3adfc9 no painel (via /v1/panel/card): 0
detalhenull |
| 11/09/2026, 12:59:18 | success |
Tag inicial "INTERESSADOS" aplicada ao contato 558de77e-89ef-4b3b-9891-ec7283c221b9
detalhe{"id":"5e12fd36-72b5-4b18-b026-2c9119598507","createdAt":"2026-09-11T10:28:16.065519Z","updatedAt":"2026-09-11T12:59:16.9944246Z","active":true,"number":"2026091100017","startAt":"2026-09-11T10:28:16.065519Z","endAt":null,"firstUserInteractionAt":"2026-09-11T12:58:57.692848Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"558de77e-89ef-4b3b-9891-ec7283c221b9","contactDetails":{"id":"558de77e-89ef-4b3b-9891-ec7283c221b9","name":"Alexey Lucas | BTM&A","email":null,"pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/23bc2d2_20260911102816292_73e749c8_c860_4b7b_8945_4d89b66e8c82_2026_09_11_10_28.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946888897&response-content-disposition=inline&Signature=CxesvI%2FnlfWsgfjCY%2Fma0pXOcHM%3D","phonenumber":"+55|21994255094","instagram":null,"phonenumberFormatted":"(21) 99425-5094","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"4db28c0e-e267-4f72-99e1-0fc0b264ef96","userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","name":"Jenifer Camara","shortName":"Jenifer","phoneNumber":null,"email":"gestao@novvavisual.com.br","pictureFileId":null,"pictureUrl":null},"previousSessionId":null,"readTimestamp":"2026-09-11T12:28:52.126Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T12:28:52.126Z","lastMessageOut":"2026-09-11T12:28:52.126Z","lastMessageIn":"2026-09-11T10:28:13Z","lastMessageText":"Entendemos a correria! Se conseguir, me manda qual o seu ramo de atividade que eu já te apresento os modelos.","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=5e12fd36-72b5-4b18-b026-2c9119598507","utm":{"clid":"AfiCmbj5PrnPeMuCoJ8PxzAek4jpZ2PJDpz0zh-qFZCM0ULKKBophlKSW5NeAMsxiwLYJ0eLlQsz1Lf0jIBe917krnRjr6F2ALdyRlAZObPLhjrdbsSe6CtLqLQJMJmhVJ1huhlnPjzQ","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://www.instagram.com/p/DaDy5RdsP_N/","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 12:59:17 | success |
Card 2fb4e312-fdc7-4d02-aac7-6ec809086f67 (VEND-7254) criado na etapa inicial para o contato 558de77e-89ef-4b3b-9891-ec7283c221b9 - vendedor assumiu sem card existente
detalhe{"id":"5e12fd36-72b5-4b18-b026-2c9119598507","createdAt":"2026-09-11T10:28:16.065519Z","updatedAt":"2026-09-11T12:59:16.9944246Z","active":true,"number":"2026091100017","startAt":"2026-09-11T10:28:16.065519Z","endAt":null,"firstUserInteractionAt":"2026-09-11T12:58:57.692848Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"558de77e-89ef-4b3b-9891-ec7283c221b9","contactDetails":{"id":"558de77e-89ef-4b3b-9891-ec7283c221b9","name":"Alexey Lucas | BTM&A","email":null,"pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/23bc2d2_20260911102816292_73e749c8_c860_4b7b_8945_4d89b66e8c82_2026_09_11_10_28.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946888897&response-content-disposition=inline&Signature=CxesvI%2FnlfWsgfjCY%2Fma0pXOcHM%3D","phonenumber":"+55|21994255094","instagram":null,"phonenumberFormatted":"(21) 99425-5094","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"4db28c0e-e267-4f72-99e1-0fc0b264ef96","userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","name":"Jenifer Camara","shortName":"Jenifer","phoneNumber":null,"email":"gestao@novvavisual.com.br","pictureFileId":null,"pictureUrl":null},"previousSessionId":null,"readTimestamp":"2026-09-11T12:28:52.126Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T12:28:52.126Z","lastMessageOut":"2026-09-11T12:28:52.126Z","lastMessageIn":"2026-09-11T10:28:13Z","lastMessageText":"Entendemos a correria! Se conseguir, me manda qual o seu ramo de atividade que eu já te apresento os modelos.","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=5e12fd36-72b5-4b18-b026-2c9119598507","utm":{"clid":"AfiCmbj5PrnPeMuCoJ8PxzAek4jpZ2PJDpz0zh-qFZCM0ULKKBophlKSW5NeAMsxiwLYJ0eLlQsz1Lf0jIBe917krnRjr6F2ALdyRlAZObPLhjrdbsSe6CtLqLQJMJmhVJ1huhlnPjzQ","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://www.instagram.com/p/DaDy5RdsP_N/","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 12:59:17 | debug |
Cards do contato 558de77e-89ef-4b3b-9891-ec7283c221b9 no painel (via /v1/panel/card): 0
detalhenull |
| 11/09/2026, 12:59:06 | skip |
Atendimento ainda sem responsável atribuído
detalhe{"id":"539989da-2adc-4e45-b4fc-74a25aa99588","createdAt":"2026-09-11T10:26:05.773638Z","updatedAt":"2026-09-11T12:59:06.2628174Z","active":true,"number":"2026091100016","startAt":"2026-09-11T10:26:05.773638Z","endAt":null,"firstUserInteractionAt":"2026-09-11T12:59:06.2239225Z","firstAgentMessageAt":null,"status":"PENDING","contactId":"6d6a5234-b40d-4a32-8f1c-5489df3adfc9","contactDetails":{"id":"6d6a5234-b40d-4a32-8f1c-5489df3adfc9","name":"Carla","email":null,"pictureUrl":null,"phonenumber":"+55|21977485947","instagram":null,"phonenumberFormatted":"(21) 97748-5947","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":null,"botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":null,"previousSessionId":null,"readTimestamp":"2026-09-11T12:28:52.207Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T12:28:52.207Z","lastMessageOut":"2026-09-11T12:28:52.207Z","lastMessageIn":"2026-09-11T10:26:05.218Z","lastMessageText":"Entendemos a correria! Se conseguir, me manda qual o seu ramo de atividade que eu já te apresento os modelos.","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=539989da-2adc-4e45-b4fc-74a25aa99588","utm":{"clid":"AfgpZqpTRCcrB3ftZtde9nzC9gclX6yPsI3bqCaKo3XZBuF5BJ77J1bteL9z7nCcGUHBIKMev0MKE0JEg5bUQPgmEe9mXfkJWe3_jxNM7OfUe5D3mOCFbOKDQOY5TvdkJzoRgN8Bqg","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 12:58:58 | skip |
Atendimento ainda sem responsável atribuído
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|
| 11/09/2026, 12:49:06 | success |
Tag do mês "Setembro" aplicada no card e no contato 091a8f24-6636-42b3-bb23-ea839b833b2b
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|
| 11/09/2026, 12:49:05 | success |
Tag inicial "INTERESSADOS" aplicada ao contato 091a8f24-6636-42b3-bb23-ea839b833b2b
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|
| 11/09/2026, 12:49:05 | success |
Card 38ad5f30-e128-4942-9d3b-d5082b86af98 (VEND-7252) criado na etapa inicial para o contato 091a8f24-6636-42b3-bb23-ea839b833b2b - vendedor assumiu sem card existente
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|
| 11/09/2026, 12:49:04 | debug |
Cards do contato 091a8f24-6636-42b3-bb23-ea839b833b2b no painel (via /v1/panel/card): 0
detalhenull |
| 11/09/2026, 12:47:06 | success |
Tag do mês "Setembro" aplicada no card e no contato 5f5a9991-7ad4-4991-8d35-2a0e8a55b380
detalhe{"id":"e6bcbc15-3cf5-4b1b-b91e-4f8e71fca301","createdAt":"2026-09-11T12:28:17.60281Z","updatedAt":"2026-09-11T12:47:04.1654955Z","active":true,"number":"2026091100022","startAt":"2026-09-11T12:28:17.60281Z","endAt":null,"firstUserInteractionAt":"2026-09-11T12:33:20.693278Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"5f5a9991-7ad4-4991-8d35-2a0e8a55b380","contactDetails":{"id":"5f5a9991-7ad4-4991-8d35-2a0e8a55b380","name":".","email":null,"pictureUrl":null,"phonenumber":"+55|31975655334","instagram":null,"phonenumberFormatted":"(31) 97565-5334","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T12:33:20.87Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T12:33:20.87Z","lastMessageOut":"2026-09-11T12:33:20.87Z","lastMessageIn":"2026-09-11T12:33:12Z","lastMessageText":"Beleza! Já vou te encaminhar. ","unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=e6bcbc15-3cf5-4b1b-b91e-4f8e71fca301","utm":{"clid":null,"source":"AD - 120251229052520422","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://wa.me/wamo/status/preview/5511978893643/120251229315170422","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 12:47:06 | success |
Tag inicial "INTERESSADOS" aplicada ao contato 5f5a9991-7ad4-4991-8d35-2a0e8a55b380
detalhe{"id":"e6bcbc15-3cf5-4b1b-b91e-4f8e71fca301","createdAt":"2026-09-11T12:28:17.60281Z","updatedAt":"2026-09-11T12:47:04.1654955Z","active":true,"number":"2026091100022","startAt":"2026-09-11T12:28:17.60281Z","endAt":null,"firstUserInteractionAt":"2026-09-11T12:33:20.693278Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"5f5a9991-7ad4-4991-8d35-2a0e8a55b380","contactDetails":{"id":"5f5a9991-7ad4-4991-8d35-2a0e8a55b380","name":".","email":null,"pictureUrl":null,"phonenumber":"+55|31975655334","instagram":null,"phonenumberFormatted":"(31) 97565-5334","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T12:33:20.87Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T12:33:20.87Z","lastMessageOut":"2026-09-11T12:33:20.87Z","lastMessageIn":"2026-09-11T12:33:12Z","lastMessageText":"Beleza! Já vou te encaminhar. ","unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=e6bcbc15-3cf5-4b1b-b91e-4f8e71fca301","utm":{"clid":null,"source":"AD - 120251229052520422","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://wa.me/wamo/status/preview/5511978893643/120251229315170422","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 12:47:05 | success |
Card 37daa0a9-1292-4993-a98d-9dfe6e7e2c6e (VEND-7251) criado na etapa inicial para o contato 5f5a9991-7ad4-4991-8d35-2a0e8a55b380 - vendedor assumiu sem card existente
detalhe{"id":"e6bcbc15-3cf5-4b1b-b91e-4f8e71fca301","createdAt":"2026-09-11T12:28:17.60281Z","updatedAt":"2026-09-11T12:47:04.1654955Z","active":true,"number":"2026091100022","startAt":"2026-09-11T12:28:17.60281Z","endAt":null,"firstUserInteractionAt":"2026-09-11T12:33:20.693278Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"5f5a9991-7ad4-4991-8d35-2a0e8a55b380","contactDetails":{"id":"5f5a9991-7ad4-4991-8d35-2a0e8a55b380","name":".","email":null,"pictureUrl":null,"phonenumber":"+55|31975655334","instagram":null,"phonenumberFormatted":"(31) 97565-5334","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T12:33:20.87Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T12:33:20.87Z","lastMessageOut":"2026-09-11T12:33:20.87Z","lastMessageIn":"2026-09-11T12:33:12Z","lastMessageText":"Beleza! Já vou te encaminhar. ","unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=e6bcbc15-3cf5-4b1b-b91e-4f8e71fca301","utm":{"clid":null,"source":"AD - 120251229052520422","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://wa.me/wamo/status/preview/5511978893643/120251229315170422","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 12:47:05 | debug |
Cards do contato 5f5a9991-7ad4-4991-8d35-2a0e8a55b380 no painel (via /v1/panel/card): 0
detalhenull |
| 11/09/2026, 12:07:05 | skip |
Sessão fora do departamento monitorado (VENDAS NOVVA)
detalhe{"id":"674f9504-4251-455f-8ba6-df952c7640de","createdAt":"2026-09-11T11:58:29.653953Z","updatedAt":"2026-09-11T12:07:05.1633251Z","active":true,"number":"2026091100021","startAt":"2026-09-11T11:58:29.653953Z","endAt":null,"firstUserInteractionAt":"2026-09-11T12:07:05.1081173Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"20c20101-ee25-4391-92f7-c6de9a55d4eb","contactDetails":{"id":"20c20101-ee25-4391-92f7-c6de9a55d4eb","name":"Alencar","email":null,"pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/d545578_20260911115830132_5139dbff_ef0c_44de_b5d8_d2056e812973_2026_09_11_11_58.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946894311&response-content-disposition=inline&Signature=dj77WFfVpb%2FJz4fjkTzRdiIs0l8%3D","phonenumber":"+55|32988125074","instagram":null,"phonenumberFormatted":"(32) 98812-5074","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"27b68944-6c8c-4317-9240-4faa1a624420","departmentDetails":{"id":"27b68944-6c8c-4317-9240-4faa1a624420","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"IA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T12:06:49.709Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T12:06:49.709Z","lastMessageOut":"2026-09-11T12:06:49.709Z","lastMessageIn":"2026-09-11T12:06:42Z","lastMessageText":"Combinado! Pra eu já te encaminhar, me confirma: seu e-mail ou CPF/CNPJ para prosseguir com sua compra, seu CEP, e se você tem algum cupom de desconto?","unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=674f9504-4251-455f-8ba6-df952c7640de","utm":null,"classification":null,"metadata":null}
|
| 11/09/2026, 11:42:30 | success |
Tag do mês "Setembro" aplicada no card e no contato 0af68291-7bb7-47a4-82be-aa1f8a0a713d
detalhe{"id":"075fc9ad-7ed1-445d-8bac-0270ac0724b0","createdAt":"2026-09-11T00:45:57.840794Z","updatedAt":"2026-09-11T11:42:29.0601353Z","active":true,"number":"2026091100003","startAt":"2026-09-11T00:45:57.840794Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:13:42.364225Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"0af68291-7bb7-47a4-82be-aa1f8a0a713d","contactDetails":{"id":"0af68291-7bb7-47a4-82be-aa1f8a0a713d","name":"Gisele","email":null,"pictureUrl":null,"phonenumber":"+55|19996032337","instagram":null,"phonenumberFormatted":"(19) 99603-2337","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T11:08:27.956Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:08:27.956Z","lastMessageOut":"2026-09-11T11:08:27.956Z","lastMessageIn":"2026-09-11T00:48:26.46Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 10.4h, após os dois lembretes do agente. Última mensagem dele: 10/09/2026 21:48 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=075fc9ad-7ed1-445d-8bac-0270ac0724b0","utm":{"clid":"AfgcPkGvjVYNYnLQUhmrj8URaAbOcfS7s98XUV8mKwGtuYJDm29cSeEzemSVkMlWdl6_ae_cDhB-vkpcWr2Zmf3rhCZ9VW3KlgOvJE-IqEHh631HHIWloZuZ1c2jvTJbcImwx-VFFg","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 11:42:30 | success |
Tag inicial "INTERESSADOS" aplicada ao contato 0af68291-7bb7-47a4-82be-aa1f8a0a713d
detalhe{"id":"075fc9ad-7ed1-445d-8bac-0270ac0724b0","createdAt":"2026-09-11T00:45:57.840794Z","updatedAt":"2026-09-11T11:42:29.0601353Z","active":true,"number":"2026091100003","startAt":"2026-09-11T00:45:57.840794Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:13:42.364225Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"0af68291-7bb7-47a4-82be-aa1f8a0a713d","contactDetails":{"id":"0af68291-7bb7-47a4-82be-aa1f8a0a713d","name":"Gisele","email":null,"pictureUrl":null,"phonenumber":"+55|19996032337","instagram":null,"phonenumberFormatted":"(19) 99603-2337","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T11:08:27.956Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:08:27.956Z","lastMessageOut":"2026-09-11T11:08:27.956Z","lastMessageIn":"2026-09-11T00:48:26.46Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 10.4h, após os dois lembretes do agente. Última mensagem dele: 10/09/2026 21:48 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=075fc9ad-7ed1-445d-8bac-0270ac0724b0","utm":{"clid":"AfgcPkGvjVYNYnLQUhmrj8URaAbOcfS7s98XUV8mKwGtuYJDm29cSeEzemSVkMlWdl6_ae_cDhB-vkpcWr2Zmf3rhCZ9VW3KlgOvJE-IqEHh631HHIWloZuZ1c2jvTJbcImwx-VFFg","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 11:42:29 | success |
Card 40b76be9-7ca6-413c-bca5-afc5907db64d (VEND-7250) criado na etapa inicial para o contato 0af68291-7bb7-47a4-82be-aa1f8a0a713d - vendedor assumiu sem card existente
detalhe{"id":"075fc9ad-7ed1-445d-8bac-0270ac0724b0","createdAt":"2026-09-11T00:45:57.840794Z","updatedAt":"2026-09-11T11:42:29.0601353Z","active":true,"number":"2026091100003","startAt":"2026-09-11T00:45:57.840794Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:13:42.364225Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"0af68291-7bb7-47a4-82be-aa1f8a0a713d","contactDetails":{"id":"0af68291-7bb7-47a4-82be-aa1f8a0a713d","name":"Gisele","email":null,"pictureUrl":null,"phonenumber":"+55|19996032337","instagram":null,"phonenumberFormatted":"(19) 99603-2337","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T11:08:27.956Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:08:27.956Z","lastMessageOut":"2026-09-11T11:08:27.956Z","lastMessageIn":"2026-09-11T00:48:26.46Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 10.4h, após os dois lembretes do agente. Última mensagem dele: 10/09/2026 21:48 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=075fc9ad-7ed1-445d-8bac-0270ac0724b0","utm":{"clid":"AfgcPkGvjVYNYnLQUhmrj8URaAbOcfS7s98XUV8mKwGtuYJDm29cSeEzemSVkMlWdl6_ae_cDhB-vkpcWr2Zmf3rhCZ9VW3KlgOvJE-IqEHh631HHIWloZuZ1c2jvTJbcImwx-VFFg","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 11:42:29 | debug |
Cards do contato 0af68291-7bb7-47a4-82be-aa1f8a0a713d no painel (via /v1/panel/card): 0
detalhenull |
| 11/09/2026, 11:42:11 | success |
Tag do mês "Setembro" aplicada no card e no contato 38ebcc52-191e-46fd-8239-0d560b0fae6f
detalhe{"id":"29f0906b-6fc2-40e6-8c6f-18062d9bcc48","createdAt":"2026-09-11T00:23:02.902037Z","updatedAt":"2026-09-11T11:42:09.1252831Z","active":true,"number":"2026091100002","startAt":"2026-09-11T00:23:02.902037Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:13:34.015507Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"38ebcc52-191e-46fd-8239-0d560b0fae6f","contactDetails":{"id":"38ebcc52-191e-46fd-8239-0d560b0fae6f","name":"Erica","email":null,"pictureUrl":null,"phonenumber":"+55|15998381825","instagram":null,"phonenumberFormatted":"(15) 99838-1825","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T11:08:23.716Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:08:23.716Z","lastMessageOut":"2026-09-11T11:08:23.716Z","lastMessageIn":"2026-09-11T00:23:00Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 10.8h, após os dois lembretes do agente. Última mensagem dele: 10/09/2026 21:23 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=29f0906b-6fc2-40e6-8c6f-18062d9bcc48","utm":{"clid":"AfjA8q07HDlA79aa3xNBG-nuw3CP5AoHU0Cbn8H5X0Q_nmV2QKVsu6nTCpRIIVFrpSati3tSZXsGEeVc7hXHVlgJ_zDN3dYKeIV2stAVMKUg3kn2bva6jTzIDr6M7VDmmV5dXO0gHxBL","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://www.instagram.com/p/DaDy5RdsP_N/","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 11:42:10 | success |
Tag inicial "INTERESSADOS" aplicada ao contato 38ebcc52-191e-46fd-8239-0d560b0fae6f
detalhe{"id":"29f0906b-6fc2-40e6-8c6f-18062d9bcc48","createdAt":"2026-09-11T00:23:02.902037Z","updatedAt":"2026-09-11T11:42:09.1252831Z","active":true,"number":"2026091100002","startAt":"2026-09-11T00:23:02.902037Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:13:34.015507Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"38ebcc52-191e-46fd-8239-0d560b0fae6f","contactDetails":{"id":"38ebcc52-191e-46fd-8239-0d560b0fae6f","name":"Erica","email":null,"pictureUrl":null,"phonenumber":"+55|15998381825","instagram":null,"phonenumberFormatted":"(15) 99838-1825","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T11:08:23.716Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:08:23.716Z","lastMessageOut":"2026-09-11T11:08:23.716Z","lastMessageIn":"2026-09-11T00:23:00Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 10.8h, após os dois lembretes do agente. Última mensagem dele: 10/09/2026 21:23 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=29f0906b-6fc2-40e6-8c6f-18062d9bcc48","utm":{"clid":"AfjA8q07HDlA79aa3xNBG-nuw3CP5AoHU0Cbn8H5X0Q_nmV2QKVsu6nTCpRIIVFrpSati3tSZXsGEeVc7hXHVlgJ_zDN3dYKeIV2stAVMKUg3kn2bva6jTzIDr6M7VDmmV5dXO0gHxBL","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://www.instagram.com/p/DaDy5RdsP_N/","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 11:42:10 | success |
Card 61eca878-4066-4c7a-beef-25d811cb6b31 (VEND-7249) criado na etapa inicial para o contato 38ebcc52-191e-46fd-8239-0d560b0fae6f - vendedor assumiu sem card existente
detalhe{"id":"29f0906b-6fc2-40e6-8c6f-18062d9bcc48","createdAt":"2026-09-11T00:23:02.902037Z","updatedAt":"2026-09-11T11:42:09.1252831Z","active":true,"number":"2026091100002","startAt":"2026-09-11T00:23:02.902037Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:13:34.015507Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"38ebcc52-191e-46fd-8239-0d560b0fae6f","contactDetails":{"id":"38ebcc52-191e-46fd-8239-0d560b0fae6f","name":"Erica","email":null,"pictureUrl":null,"phonenumber":"+55|15998381825","instagram":null,"phonenumberFormatted":"(15) 99838-1825","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T11:08:23.716Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:08:23.716Z","lastMessageOut":"2026-09-11T11:08:23.716Z","lastMessageIn":"2026-09-11T00:23:00Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 10.8h, após os dois lembretes do agente. Última mensagem dele: 10/09/2026 21:23 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=29f0906b-6fc2-40e6-8c6f-18062d9bcc48","utm":{"clid":"AfjA8q07HDlA79aa3xNBG-nuw3CP5AoHU0Cbn8H5X0Q_nmV2QKVsu6nTCpRIIVFrpSati3tSZXsGEeVc7hXHVlgJ_zDN3dYKeIV2stAVMKUg3kn2bva6jTzIDr6M7VDmmV5dXO0gHxBL","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://www.instagram.com/p/DaDy5RdsP_N/","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 11:42:09 | debug |
Cards do contato 38ebcc52-191e-46fd-8239-0d560b0fae6f no painel (via /v1/panel/card): 0
detalhenull |
| 11/09/2026, 11:41:47 | skip |
Card 1e0e5660-bcca-4b8b-ad90-11a9f5f5334f já está com o vendedor 3e46ac20-9d32-4dd0-bf66-102ce9742722 como responsável - nada a fazer
detalhe{"id":"a587cc9e-49b3-4f2a-ad97-381235b8028f","createdAt":"2026-09-11T00:17:20.759984Z","updatedAt":"2026-09-11T11:41:47.1585018Z","active":true,"number":"2026091100001","startAt":"2026-09-11T00:17:20.759985Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:13:35.923665Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"83f81790-7186-41fa-bb41-e000f60c5fd2","contactDetails":{"id":"83f81790-7186-41fa-bb41-e000f60c5fd2","name":"Antonio","email":null,"pictureUrl":null,"phonenumber":"+55|66997166200","instagram":null,"phonenumberFormatted":"(66) 99716-6200","tagsId":["7d50ff4c-6fd8-4c44-9276-c8bad45f79b7","a424de36-41be-44e6-a805-f56840835531"],"status":"ACTIVE","tagsName":["SETEMBRO","INTERESSADOS"]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T11:08:24.844Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:08:24.844Z","lastMessageOut":"2026-09-11T11:08:24.844Z","lastMessageIn":"2026-09-11T00:17:18Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 10.9h, após os dois lembretes do agente. Última mensagem dele: 10/09/2026 21:17 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=a587cc9e-49b3-4f2a-ad97-381235b8028f","utm":{"clid":"AfjbCXIq7u-b5xaFsQ2dma6mxgqN1wFirc1miPs7pFexaoBpZs70HXWIr_Ud_BANldvEqA3M-PYM77y4Lb5YQnSwYhWIuOE3e2V2h9mSpdBHY4nJTOuQSstV44prYDI0gpszCVxXqQ","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://www.instagram.com/p/DaDy5RdsP_N/","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 11:41:47 | debug |
Cards do contato 83f81790-7186-41fa-bb41-e000f60c5fd2 no painel (via /v1/panel/card): 1
detalhenull |
| 11/09/2026, 11:41:36 | success |
Tag do mês "Setembro" aplicada no card e no contato 907b8fe6-d66b-445f-8546-dd21903bc713
detalhe{"id":"ff1c492c-9232-4935-bab8-08945f4ebddb","createdAt":"2026-09-10T23:38:06.306749Z","updatedAt":"2026-09-11T11:41:34.3730412Z","active":true,"number":"2026091000056","startAt":"2026-09-10T23:38:06.30675Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:13:43.643008Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"907b8fe6-d66b-445f-8546-dd21903bc713","contactDetails":{"id":"907b8fe6-d66b-445f-8546-dd21903bc713","name":"Flavia","email":null,"pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/0cb1957_20260910233806502_c224145d_eedc_4a96_9de3_f32dafbc4932_2026_09_10_23_38.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946849887&response-content-disposition=inline&Signature=wP02EfHx8IrVtBgYm2UEbAbIw3E%3D","phonenumber":"+55|35997257953","instagram":null,"phonenumberFormatted":"(35) 99725-7953","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T11:08:28.294Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:08:28.294Z","lastMessageOut":"2026-09-11T11:08:28.294Z","lastMessageIn":"2026-09-10T23:38:03Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 11.6h, após os dois lembretes do agente. Última mensagem dele: 10/09/2026 20:38 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=ff1c492c-9232-4935-bab8-08945f4ebddb","utm":{"clid":null,"source":"AD - 120251229052520422","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://wa.me/wamo/status/preview/5511978893643/120251229315170422","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 11:41:35 | success |
Tag inicial "INTERESSADOS" aplicada ao contato 907b8fe6-d66b-445f-8546-dd21903bc713
detalhe{"id":"ff1c492c-9232-4935-bab8-08945f4ebddb","createdAt":"2026-09-10T23:38:06.306749Z","updatedAt":"2026-09-11T11:41:34.3730412Z","active":true,"number":"2026091000056","startAt":"2026-09-10T23:38:06.30675Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:13:43.643008Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"907b8fe6-d66b-445f-8546-dd21903bc713","contactDetails":{"id":"907b8fe6-d66b-445f-8546-dd21903bc713","name":"Flavia","email":null,"pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/0cb1957_20260910233806502_c224145d_eedc_4a96_9de3_f32dafbc4932_2026_09_10_23_38.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946849887&response-content-disposition=inline&Signature=wP02EfHx8IrVtBgYm2UEbAbIw3E%3D","phonenumber":"+55|35997257953","instagram":null,"phonenumberFormatted":"(35) 99725-7953","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T11:08:28.294Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:08:28.294Z","lastMessageOut":"2026-09-11T11:08:28.294Z","lastMessageIn":"2026-09-10T23:38:03Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 11.6h, após os dois lembretes do agente. Última mensagem dele: 10/09/2026 20:38 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=ff1c492c-9232-4935-bab8-08945f4ebddb","utm":{"clid":null,"source":"AD - 120251229052520422","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://wa.me/wamo/status/preview/5511978893643/120251229315170422","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 11:41:35 | success |
Card 08d34f1f-6211-4847-99d4-3c4c532b8ac1 (VEND-7248) criado na etapa inicial para o contato 907b8fe6-d66b-445f-8546-dd21903bc713 - vendedor assumiu sem card existente
detalhe{"id":"ff1c492c-9232-4935-bab8-08945f4ebddb","createdAt":"2026-09-10T23:38:06.306749Z","updatedAt":"2026-09-11T11:41:34.3730412Z","active":true,"number":"2026091000056","startAt":"2026-09-10T23:38:06.30675Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:13:43.643008Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"907b8fe6-d66b-445f-8546-dd21903bc713","contactDetails":{"id":"907b8fe6-d66b-445f-8546-dd21903bc713","name":"Flavia","email":null,"pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/0cb1957_20260910233806502_c224145d_eedc_4a96_9de3_f32dafbc4932_2026_09_10_23_38.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946849887&response-content-disposition=inline&Signature=wP02EfHx8IrVtBgYm2UEbAbIw3E%3D","phonenumber":"+55|35997257953","instagram":null,"phonenumberFormatted":"(35) 99725-7953","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T11:08:28.294Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:08:28.294Z","lastMessageOut":"2026-09-11T11:08:28.294Z","lastMessageIn":"2026-09-10T23:38:03Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 11.6h, após os dois lembretes do agente. Última mensagem dele: 10/09/2026 20:38 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=ff1c492c-9232-4935-bab8-08945f4ebddb","utm":{"clid":null,"source":"AD - 120251229052520422","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://wa.me/wamo/status/preview/5511978893643/120251229315170422","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 11:41:34 | debug |
Cards do contato 907b8fe6-d66b-445f-8546-dd21903bc713 no painel (via /v1/panel/card): 0
detalhenull |
| 11/09/2026, 11:40:49 | success |
Tag do mês "Setembro" aplicada no card e no contato cbe86df8-e07c-4933-9c14-c06e5dabb64b
detalhe{"id":"5022c8c4-3c52-41cf-95d6-22daf9e01b85","createdAt":"2026-09-10T22:58:30.714605Z","updatedAt":"2026-09-11T11:40:47.4894328Z","active":true,"number":"2026091000055","startAt":"2026-09-10T22:58:30.714605Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:13:31.42645Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"cbe86df8-e07c-4933-9c14-c06e5dabb64b","contactDetails":{"id":"cbe86df8-e07c-4933-9c14-c06e5dabb64b","name":"Voney","email":null,"pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/4f0a5b9_20260910225830855_a2797a8c_2387_4760_90f4_5a5da425af92_2026_09_10_22_58.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946847512&response-content-disposition=inline&Signature=ilZuJhoBVK2oMrUkH9GAmrxQxV0%3D","phonenumber":"+55|11973457730","instagram":null,"phonenumberFormatted":"(11) 97345-7730","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T11:08:21.927Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:08:21.927Z","lastMessageOut":"2026-09-11T11:08:21.927Z","lastMessageIn":"2026-09-10T22:58:28Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 12.2h, após os dois lembretes do agente. Última mensagem dele: 10/09/2026 19:58 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=5022c8c4-3c52-41cf-95d6-22daf9e01b85","utm":{"clid":"AfhyhClDl_7OQs4cYiydyxbDdDZggAZzkIrDclKnyGz_hNWQSQayr-HA1fEdg8RhVYoUwfF3NrlPE-pkj1jvYWnvS-snbp7ksZE3rn_GpTjGrrlWpiLjqO7MB0i_bjMin4zeChO7zA","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://www.instagram.com/p/DaDy5RdsP_N/","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 11:40:48 | success |
Tag inicial "INTERESSADOS" aplicada ao contato cbe86df8-e07c-4933-9c14-c06e5dabb64b
detalhe{"id":"5022c8c4-3c52-41cf-95d6-22daf9e01b85","createdAt":"2026-09-10T22:58:30.714605Z","updatedAt":"2026-09-11T11:40:47.4894328Z","active":true,"number":"2026091000055","startAt":"2026-09-10T22:58:30.714605Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:13:31.42645Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"cbe86df8-e07c-4933-9c14-c06e5dabb64b","contactDetails":{"id":"cbe86df8-e07c-4933-9c14-c06e5dabb64b","name":"Voney","email":null,"pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/4f0a5b9_20260910225830855_a2797a8c_2387_4760_90f4_5a5da425af92_2026_09_10_22_58.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946847512&response-content-disposition=inline&Signature=ilZuJhoBVK2oMrUkH9GAmrxQxV0%3D","phonenumber":"+55|11973457730","instagram":null,"phonenumberFormatted":"(11) 97345-7730","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T11:08:21.927Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:08:21.927Z","lastMessageOut":"2026-09-11T11:08:21.927Z","lastMessageIn":"2026-09-10T22:58:28Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 12.2h, após os dois lembretes do agente. Última mensagem dele: 10/09/2026 19:58 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=5022c8c4-3c52-41cf-95d6-22daf9e01b85","utm":{"clid":"AfhyhClDl_7OQs4cYiydyxbDdDZggAZzkIrDclKnyGz_hNWQSQayr-HA1fEdg8RhVYoUwfF3NrlPE-pkj1jvYWnvS-snbp7ksZE3rn_GpTjGrrlWpiLjqO7MB0i_bjMin4zeChO7zA","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://www.instagram.com/p/DaDy5RdsP_N/","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 11:40:48 | success |
Card 017605d2-d381-4c82-9cf4-9eda2dfec8c6 (VEND-7247) criado na etapa inicial para o contato cbe86df8-e07c-4933-9c14-c06e5dabb64b - vendedor assumiu sem card existente
detalhe{"id":"5022c8c4-3c52-41cf-95d6-22daf9e01b85","createdAt":"2026-09-10T22:58:30.714605Z","updatedAt":"2026-09-11T11:40:47.4894328Z","active":true,"number":"2026091000055","startAt":"2026-09-10T22:58:30.714605Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:13:31.42645Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"cbe86df8-e07c-4933-9c14-c06e5dabb64b","contactDetails":{"id":"cbe86df8-e07c-4933-9c14-c06e5dabb64b","name":"Voney","email":null,"pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/4f0a5b9_20260910225830855_a2797a8c_2387_4760_90f4_5a5da425af92_2026_09_10_22_58.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1946847512&response-content-disposition=inline&Signature=ilZuJhoBVK2oMrUkH9GAmrxQxV0%3D","phonenumber":"+55|11973457730","instagram":null,"phonenumberFormatted":"(11) 97345-7730","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T11:08:21.927Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:08:21.927Z","lastMessageOut":"2026-09-11T11:08:21.927Z","lastMessageIn":"2026-09-10T22:58:28Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 12.2h, após os dois lembretes do agente. Última mensagem dele: 10/09/2026 19:58 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=5022c8c4-3c52-41cf-95d6-22daf9e01b85","utm":{"clid":"AfhyhClDl_7OQs4cYiydyxbDdDZggAZzkIrDclKnyGz_hNWQSQayr-HA1fEdg8RhVYoUwfF3NrlPE-pkj1jvYWnvS-snbp7ksZE3rn_GpTjGrrlWpiLjqO7MB0i_bjMin4zeChO7zA","source":"INSTAGRAM","medium":"WHATSAPP BUSINESS APP","campaign":"SEU BONECO PERSONALIZADO!","content":null,"headline":null,"term":null,"referralUrl":"https://www.instagram.com/p/DaDy5RdsP_N/","sourceId":"120251229052520422"},"classification":null,"metadata":null}
|
| 11/09/2026, 11:40:48 | debug |
Cards do contato cbe86df8-e07c-4933-9c14-c06e5dabb64b no painel (via /v1/panel/card): 0
detalhenull |
| 11/09/2026, 11:40:35 | success |
Tag do mês "Setembro" aplicada no card e no contato 06233f09-e6c0-4c69-bceb-715376e86e6a
detalhe{"id":"bae12519-652d-4f44-8771-b33da5f22275","createdAt":"2026-09-10T22:38:40.181325Z","updatedAt":"2026-09-11T11:40:33.5134291Z","active":true,"number":"2026091000054","startAt":"2026-09-10T22:38:40.181325Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:13:40.976496Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"06233f09-e6c0-4c69-bceb-715376e86e6a","contactDetails":{"id":"06233f09-e6c0-4c69-bceb-715376e86e6a","name":"Eduardo","email":null,"pictureUrl":null,"phonenumber":"+55|21994483515","instagram":null,"phonenumberFormatted":"(21) 99448-3515","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T11:08:27.413Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:08:27.413Z","lastMessageOut":"2026-09-11T11:08:27.413Z","lastMessageIn":"2026-09-10T22:38:39.59Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 12.6h, após os dois lembretes do agente. Última mensagem dele: 10/09/2026 19:38 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=bae12519-652d-4f44-8771-b33da5f22275","utm":{"clid":"Afh0AZJr8c5xQjM-vyceJJ4mHomFCjmhgIsctNWrhuiV7YLDnz38zQw7-xxI-YpUb_L4DA7sTNUihv8R96oCymPkgzkrilMHMylX6gV2HQg7FcH7CcZOcPPsWvRJP7-q3fXaD2aPiA","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 11:40:34 | success |
Tag inicial "INTERESSADOS" aplicada ao contato 06233f09-e6c0-4c69-bceb-715376e86e6a
detalhe{"id":"bae12519-652d-4f44-8771-b33da5f22275","createdAt":"2026-09-10T22:38:40.181325Z","updatedAt":"2026-09-11T11:40:33.5134291Z","active":true,"number":"2026091000054","startAt":"2026-09-10T22:38:40.181325Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:13:40.976496Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"06233f09-e6c0-4c69-bceb-715376e86e6a","contactDetails":{"id":"06233f09-e6c0-4c69-bceb-715376e86e6a","name":"Eduardo","email":null,"pictureUrl":null,"phonenumber":"+55|21994483515","instagram":null,"phonenumberFormatted":"(21) 99448-3515","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T11:08:27.413Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:08:27.413Z","lastMessageOut":"2026-09-11T11:08:27.413Z","lastMessageIn":"2026-09-10T22:38:39.59Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 12.6h, após os dois lembretes do agente. Última mensagem dele: 10/09/2026 19:38 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=bae12519-652d-4f44-8771-b33da5f22275","utm":{"clid":"Afh0AZJr8c5xQjM-vyceJJ4mHomFCjmhgIsctNWrhuiV7YLDnz38zQw7-xxI-YpUb_L4DA7sTNUihv8R96oCymPkgzkrilMHMylX6gV2HQg7FcH7CcZOcPPsWvRJP7-q3fXaD2aPiA","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 11:40:34 | success |
Card dc8052e6-7b8c-44f9-894d-249fc166f894 (VEND-7246) criado na etapa inicial para o contato 06233f09-e6c0-4c69-bceb-715376e86e6a - vendedor assumiu sem card existente
detalhe{"id":"bae12519-652d-4f44-8771-b33da5f22275","createdAt":"2026-09-10T22:38:40.181325Z","updatedAt":"2026-09-11T11:40:33.5134291Z","active":true,"number":"2026091000054","startAt":"2026-09-10T22:38:40.181325Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:13:40.976496Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"06233f09-e6c0-4c69-bceb-715376e86e6a","contactDetails":{"id":"06233f09-e6c0-4c69-bceb-715376e86e6a","name":"Eduardo","email":null,"pictureUrl":null,"phonenumber":"+55|21994483515","instagram":null,"phonenumberFormatted":"(21) 99448-3515","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T11:08:27.413Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:08:27.413Z","lastMessageOut":"2026-09-11T11:08:27.413Z","lastMessageIn":"2026-09-10T22:38:39.59Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 12.6h, após os dois lembretes do agente. Última mensagem dele: 10/09/2026 19:38 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=bae12519-652d-4f44-8771-b33da5f22275","utm":{"clid":"Afh0AZJr8c5xQjM-vyceJJ4mHomFCjmhgIsctNWrhuiV7YLDnz38zQw7-xxI-YpUb_L4DA7sTNUihv8R96oCymPkgzkrilMHMylX6gV2HQg7FcH7CcZOcPPsWvRJP7-q3fXaD2aPiA","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 11:40:34 | debug |
Cards do contato 06233f09-e6c0-4c69-bceb-715376e86e6a no painel (via /v1/panel/card): 0
detalhenull |
| 11/09/2026, 11:40:24 | success |
Tag do mês "Setembro" aplicada no card e no contato d5ad6f32-8b5c-46c4-a748-7eedcdf50bbe
detalhe{"id":"1f255bed-923d-4f85-8df5-98f55494f75c","createdAt":"2026-09-11T00:50:45.556386Z","updatedAt":"2026-09-11T11:40:22.3865139Z","active":true,"number":"2026091100004","startAt":"2026-09-11T00:50:45.556387Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:13:37.218382Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"d5ad6f32-8b5c-46c4-a748-7eedcdf50bbe","contactDetails":{"id":"d5ad6f32-8b5c-46c4-a748-7eedcdf50bbe","name":"Luziene","email":null,"pictureUrl":null,"phonenumber":"+55|22999981069","instagram":null,"phonenumberFormatted":"(22) 99998-1069","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T11:08:25.41Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:08:25.41Z","lastMessageOut":"2026-09-11T11:08:25.41Z","lastMessageIn":"2026-09-11T00:50:45.116Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 10.4h, após os dois lembretes do agente. Última mensagem dele: 10/09/2026 21:50 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=1f255bed-923d-4f85-8df5-98f55494f75c","utm":{"clid":"Afgm5V_zI2eqqOSl9iTKbcC2xJKaRTz1fS1M5-K3rdJNMHuG7UwLpyxijQ6kvLwPMh9LNHLn5HJLJQZcUmxNrCDTKdbu1W00qI0rSaXZFFHmK5SvNn2V-6xjkatY8mGXiQgRpsafng","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 11:40:23 | success |
Tag inicial "INTERESSADOS" aplicada ao contato d5ad6f32-8b5c-46c4-a748-7eedcdf50bbe
detalhe{"id":"1f255bed-923d-4f85-8df5-98f55494f75c","createdAt":"2026-09-11T00:50:45.556386Z","updatedAt":"2026-09-11T11:40:22.3865139Z","active":true,"number":"2026091100004","startAt":"2026-09-11T00:50:45.556387Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:13:37.218382Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"d5ad6f32-8b5c-46c4-a748-7eedcdf50bbe","contactDetails":{"id":"d5ad6f32-8b5c-46c4-a748-7eedcdf50bbe","name":"Luziene","email":null,"pictureUrl":null,"phonenumber":"+55|22999981069","instagram":null,"phonenumberFormatted":"(22) 99998-1069","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T11:08:25.41Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:08:25.41Z","lastMessageOut":"2026-09-11T11:08:25.41Z","lastMessageIn":"2026-09-11T00:50:45.116Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 10.4h, após os dois lembretes do agente. Última mensagem dele: 10/09/2026 21:50 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=1f255bed-923d-4f85-8df5-98f55494f75c","utm":{"clid":"Afgm5V_zI2eqqOSl9iTKbcC2xJKaRTz1fS1M5-K3rdJNMHuG7UwLpyxijQ6kvLwPMh9LNHLn5HJLJQZcUmxNrCDTKdbu1W00qI0rSaXZFFHmK5SvNn2V-6xjkatY8mGXiQgRpsafng","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 11:40:23 | success |
Card 07740b84-171e-4cd2-ad6c-79401b03bec4 (VEND-7245) criado na etapa inicial para o contato d5ad6f32-8b5c-46c4-a748-7eedcdf50bbe - vendedor assumiu sem card existente
detalhe{"id":"1f255bed-923d-4f85-8df5-98f55494f75c","createdAt":"2026-09-11T00:50:45.556386Z","updatedAt":"2026-09-11T11:40:22.3865139Z","active":true,"number":"2026091100004","startAt":"2026-09-11T00:50:45.556387Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:13:37.218382Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"d5ad6f32-8b5c-46c4-a748-7eedcdf50bbe","contactDetails":{"id":"d5ad6f32-8b5c-46c4-a748-7eedcdf50bbe","name":"Luziene","email":null,"pictureUrl":null,"phonenumber":"+55|22999981069","instagram":null,"phonenumberFormatted":"(22) 99998-1069","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T11:08:25.41Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:08:25.41Z","lastMessageOut":"2026-09-11T11:08:25.41Z","lastMessageIn":"2026-09-11T00:50:45.116Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 10.4h, após os dois lembretes do agente. Última mensagem dele: 10/09/2026 21:50 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=1f255bed-923d-4f85-8df5-98f55494f75c","utm":{"clid":"Afgm5V_zI2eqqOSl9iTKbcC2xJKaRTz1fS1M5-K3rdJNMHuG7UwLpyxijQ6kvLwPMh9LNHLn5HJLJQZcUmxNrCDTKdbu1W00qI0rSaXZFFHmK5SvNn2V-6xjkatY8mGXiQgRpsafng","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 11:40:22 | debug |
Cards do contato d5ad6f32-8b5c-46c4-a748-7eedcdf50bbe no painel (via /v1/panel/card): 0
detalhenull |
| 11/09/2026, 11:40:02 | success |
Tag do mês "Setembro" aplicada no card e no contato 83f81790-7186-41fa-bb41-e000f60c5fd2
detalhe{"id":"d612bfb8-b66d-484b-9141-c5c3ef616ffb","createdAt":"2026-09-10T22:38:33.17864Z","updatedAt":"2026-09-11T11:40:00.4632898Z","active":true,"number":"2026091000053","startAt":"2026-09-10T22:38:33.17864Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:13:32.090667Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"83f81790-7186-41fa-bb41-e000f60c5fd2","contactDetails":{"id":"83f81790-7186-41fa-bb41-e000f60c5fd2","name":"Antonio","email":null,"pictureUrl":null,"phonenumber":"+55|66997166200","instagram":null,"phonenumberFormatted":"(66) 99716-6200","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T11:08:22.163Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:08:22.163Z","lastMessageOut":"2026-09-11T11:08:22.163Z","lastMessageIn":"2026-09-10T22:39:09.285Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 12.6h, após os dois lembretes do agente. Última mensagem dele: 10/09/2026 19:39 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=d612bfb8-b66d-484b-9141-c5c3ef616ffb","utm":{"clid":"Afhsqkitc-cCNkQI9krV9z8ytIl3VCG7PU5Kw3FuB4Ya1wVgLzOdJvvI9F2APfzJH0BG9aFNb-pEfpFVKgwf02XPjFcFKLPNeheAp3UyluKbVGJO_YgFeiJat3KtmTpe0i-j4CoH9w","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 11:40:02 | success |
Tag inicial "INTERESSADOS" aplicada ao contato 83f81790-7186-41fa-bb41-e000f60c5fd2
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|
| 11/09/2026, 11:40:01 | success |
Card 1e0e5660-bcca-4b8b-ad90-11a9f5f5334f (VEND-7244) criado na etapa inicial para o contato 83f81790-7186-41fa-bb41-e000f60c5fd2 - vendedor assumiu sem card existente
detalhe{"id":"d612bfb8-b66d-484b-9141-c5c3ef616ffb","createdAt":"2026-09-10T22:38:33.17864Z","updatedAt":"2026-09-11T11:40:00.4632898Z","active":true,"number":"2026091000053","startAt":"2026-09-10T22:38:33.17864Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:13:32.090667Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"83f81790-7186-41fa-bb41-e000f60c5fd2","contactDetails":{"id":"83f81790-7186-41fa-bb41-e000f60c5fd2","name":"Antonio","email":null,"pictureUrl":null,"phonenumber":"+55|66997166200","instagram":null,"phonenumberFormatted":"(66) 99716-6200","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T11:08:22.163Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:08:22.163Z","lastMessageOut":"2026-09-11T11:08:22.163Z","lastMessageIn":"2026-09-10T22:39:09.285Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 12.6h, após os dois lembretes do agente. Última mensagem dele: 10/09/2026 19:39 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=d612bfb8-b66d-484b-9141-c5c3ef616ffb","utm":{"clid":"Afhsqkitc-cCNkQI9krV9z8ytIl3VCG7PU5Kw3FuB4Ya1wVgLzOdJvvI9F2APfzJH0BG9aFNb-pEfpFVKgwf02XPjFcFKLPNeheAp3UyluKbVGJO_YgFeiJat3KtmTpe0i-j4CoH9w","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 11:40:01 | debug |
Cards do contato 83f81790-7186-41fa-bb41-e000f60c5fd2 no painel (via /v1/panel/card): 0
detalhenull |
| 11/09/2026, 11:38:08 | success |
Tag do mês "Setembro" aplicada no card e no contato 8dacebbc-3bd7-403d-ac81-e18250bbeaf7
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|
| 11/09/2026, 11:38:08 | success |
Tag inicial "INTERESSADOS" aplicada ao contato 8dacebbc-3bd7-403d-ac81-e18250bbeaf7
detalhe{"id":"e0ff5f81-5160-418f-9d07-088c00b15888","createdAt":"2026-09-10T21:22:50.12629Z","updatedAt":"2026-09-11T11:38:07.0786748Z","active":true,"number":"2026091000051","startAt":"2026-09-10T21:22:50.12629Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:13:44.871784Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"8dacebbc-3bd7-403d-ac81-e18250bbeaf7","contactDetails":{"id":"8dacebbc-3bd7-403d-ac81-e18250bbeaf7","name":"Astronaut Estetica Automotiva","email":null,"pictureUrl":null,"phonenumber":"+55|16994189820","instagram":null,"phonenumberFormatted":"(16) 99418-9820","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T11:08:28.731Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:08:28.731Z","lastMessageOut":"2026-09-11T11:08:28.731Z","lastMessageIn":"2026-09-10T21:22:50Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 13.8h, após os dois lembretes do agente. Última mensagem dele: 10/09/2026 18:22 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=e0ff5f81-5160-418f-9d07-088c00b15888","utm":null,"classification":null,"metadata":null}
|
| 11/09/2026, 11:38:08 | success |
Card 092498d7-2ff3-4f74-af83-aeae54ef4b78 (VEND-7243) criado na etapa inicial para o contato 8dacebbc-3bd7-403d-ac81-e18250bbeaf7 - vendedor assumiu sem card existente
detalhe{"id":"e0ff5f81-5160-418f-9d07-088c00b15888","createdAt":"2026-09-10T21:22:50.12629Z","updatedAt":"2026-09-11T11:38:07.0786748Z","active":true,"number":"2026091000051","startAt":"2026-09-10T21:22:50.12629Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:13:44.871784Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"8dacebbc-3bd7-403d-ac81-e18250bbeaf7","contactDetails":{"id":"8dacebbc-3bd7-403d-ac81-e18250bbeaf7","name":"Astronaut Estetica Automotiva","email":null,"pictureUrl":null,"phonenumber":"+55|16994189820","instagram":null,"phonenumberFormatted":"(16) 99418-9820","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 42fcdc"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T11:08:28.731Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:08:28.731Z","lastMessageOut":"2026-09-11T11:08:28.731Z","lastMessageIn":"2026-09-10T21:22:50Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 13.8h, após os dois lembretes do agente. Última mensagem dele: 10/09/2026 18:22 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=e0ff5f81-5160-418f-9d07-088c00b15888","utm":null,"classification":null,"metadata":null}
|
| 11/09/2026, 11:38:07 | debug |
Cards do contato 8dacebbc-3bd7-403d-ac81-e18250bbeaf7 no painel (via /v1/panel/card): 0
detalhenull |
| 11/09/2026, 11:31:54 | success |
Tag do mês "Setembro" aplicada no card e no contato d760d00f-b9ab-41b5-85e8-b65956c49896
detalhe{"id":"ed709d1f-595b-4b02-b8dd-5543fb9125f2","createdAt":"2026-09-11T01:18:12.48961Z","updatedAt":"2026-09-11T11:31:51.9952818Z","active":true,"number":"2026091100005","startAt":"2026-09-11T01:18:12.48961Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:13:36.577472Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"d760d00f-b9ab-41b5-85e8-b65956c49896","contactDetails":{"id":"d760d00f-b9ab-41b5-85e8-b65956c49896","name":"Regi Lima Pereira Relipe","email":null,"pictureUrl":null,"phonenumber":"+55|47991133748","instagram":null,"phonenumberFormatted":"(47) 99113-3748","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T11:08:25.177Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:21:08.989Z","lastMessageOut":"2026-09-11T11:08:25.177Z","lastMessageIn":"2026-09-11T11:21:08.989Z","lastMessageText":"Delivry","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=ed709d1f-595b-4b02-b8dd-5543fb9125f2","utm":{"clid":"Afix-dWR7UNgHD0g_AijRFsugfaxR5Gv4MhmTUiJzz_HoM-x0HjwYwSt0Lxvg-VcHsp2VOoHLI4H8cXRkk6dZP5WwJYqEz2WvNT2GolxiD8Q-EqUKG7LrvHTXF-8hyD1YiHGEtS-dw","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 11:31:53 | success |
Tag inicial "INTERESSADOS" aplicada ao contato d760d00f-b9ab-41b5-85e8-b65956c49896
detalhe{"id":"ed709d1f-595b-4b02-b8dd-5543fb9125f2","createdAt":"2026-09-11T01:18:12.48961Z","updatedAt":"2026-09-11T11:31:51.9952818Z","active":true,"number":"2026091100005","startAt":"2026-09-11T01:18:12.48961Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:13:36.577472Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"d760d00f-b9ab-41b5-85e8-b65956c49896","contactDetails":{"id":"d760d00f-b9ab-41b5-85e8-b65956c49896","name":"Regi Lima Pereira Relipe","email":null,"pictureUrl":null,"phonenumber":"+55|47991133748","instagram":null,"phonenumberFormatted":"(47) 99113-3748","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T11:08:25.177Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:21:08.989Z","lastMessageOut":"2026-09-11T11:08:25.177Z","lastMessageIn":"2026-09-11T11:21:08.989Z","lastMessageText":"Delivry","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=ed709d1f-595b-4b02-b8dd-5543fb9125f2","utm":{"clid":"Afix-dWR7UNgHD0g_AijRFsugfaxR5Gv4MhmTUiJzz_HoM-x0HjwYwSt0Lxvg-VcHsp2VOoHLI4H8cXRkk6dZP5WwJYqEz2WvNT2GolxiD8Q-EqUKG7LrvHTXF-8hyD1YiHGEtS-dw","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 11:31:53 | success |
Card be0746f7-0057-4d5d-99c6-819fe022382b (VEND-7242) criado na etapa inicial para o contato d760d00f-b9ab-41b5-85e8-b65956c49896 - vendedor assumiu sem card existente
detalhe{"id":"ed709d1f-595b-4b02-b8dd-5543fb9125f2","createdAt":"2026-09-11T01:18:12.48961Z","updatedAt":"2026-09-11T11:31:51.9952818Z","active":true,"number":"2026091100005","startAt":"2026-09-11T01:18:12.48961Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:13:36.577472Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"d760d00f-b9ab-41b5-85e8-b65956c49896","contactDetails":{"id":"d760d00f-b9ab-41b5-85e8-b65956c49896","name":"Regi Lima Pereira Relipe","email":null,"pictureUrl":null,"phonenumber":"+55|47991133748","instagram":null,"phonenumberFormatted":"(47) 99113-3748","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T11:08:25.177Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:21:08.989Z","lastMessageOut":"2026-09-11T11:08:25.177Z","lastMessageIn":"2026-09-11T11:21:08.989Z","lastMessageText":"Delivry","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=ed709d1f-595b-4b02-b8dd-5543fb9125f2","utm":{"clid":"Afix-dWR7UNgHD0g_AijRFsugfaxR5Gv4MhmTUiJzz_HoM-x0HjwYwSt0Lxvg-VcHsp2VOoHLI4H8cXRkk6dZP5WwJYqEz2WvNT2GolxiD8Q-EqUKG7LrvHTXF-8hyD1YiHGEtS-dw","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 11:31:52 | debug |
Cards do contato d760d00f-b9ab-41b5-85e8-b65956c49896 no painel (via /v1/panel/card): 0
detalhenull |
| 11/09/2026, 11:31:38 | success |
Tag do mês "Setembro" aplicada no card e no contato 04f4094a-c74e-4d9e-8028-59e49303f913
detalhe{"id":"171021a9-0a3b-4ee6-b332-6a66c6d7e875","createdAt":"2026-09-11T01:31:15.891058Z","updatedAt":"2026-09-11T11:31:36.4425331Z","active":true,"number":"2026091100006","startAt":"2026-09-11T01:31:15.891058Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:13:30.703886Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"04f4094a-c74e-4d9e-8028-59e49303f913","contactDetails":{"id":"04f4094a-c74e-4d9e-8028-59e49303f913","name":"Maiza Nery","email":null,"pictureUrl":null,"phonenumber":"+55|67996153869","instagram":null,"phonenumberFormatted":"(67) 99615-3869","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T11:08:21.714Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:08:21.714Z","lastMessageOut":"2026-09-11T11:08:21.714Z","lastMessageIn":"2026-09-11T01:31:15.374Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 9.7h, após os dois lembretes do agente. Última mensagem dele: 10/09/2026 22:31 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=171021a9-0a3b-4ee6-b332-6a66c6d7e875","utm":{"clid":"AfjmGgXoKvGqEW8V-uNL4JXVumKVJS7jrdd7InOxFHy_zcA2CjWh2kuNxiFI5QcnLVR62GTe-mI8LMT_uMUbRCd5wNSyvdIMYViSUVWYticzSdZLWPEAIfvrtRhoVQY_sNSjyzMoeg","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 11:31:37 | success |
Tag inicial "INTERESSADOS" aplicada ao contato 04f4094a-c74e-4d9e-8028-59e49303f913
detalhe{"id":"171021a9-0a3b-4ee6-b332-6a66c6d7e875","createdAt":"2026-09-11T01:31:15.891058Z","updatedAt":"2026-09-11T11:31:36.4425331Z","active":true,"number":"2026091100006","startAt":"2026-09-11T01:31:15.891058Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:13:30.703886Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"04f4094a-c74e-4d9e-8028-59e49303f913","contactDetails":{"id":"04f4094a-c74e-4d9e-8028-59e49303f913","name":"Maiza Nery","email":null,"pictureUrl":null,"phonenumber":"+55|67996153869","instagram":null,"phonenumberFormatted":"(67) 99615-3869","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T11:08:21.714Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:08:21.714Z","lastMessageOut":"2026-09-11T11:08:21.714Z","lastMessageIn":"2026-09-11T01:31:15.374Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 9.7h, após os dois lembretes do agente. Última mensagem dele: 10/09/2026 22:31 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=171021a9-0a3b-4ee6-b332-6a66c6d7e875","utm":{"clid":"AfjmGgXoKvGqEW8V-uNL4JXVumKVJS7jrdd7InOxFHy_zcA2CjWh2kuNxiFI5QcnLVR62GTe-mI8LMT_uMUbRCd5wNSyvdIMYViSUVWYticzSdZLWPEAIfvrtRhoVQY_sNSjyzMoeg","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 11:31:37 | success |
Card 812b8698-0737-4ec0-b42d-b220f686979d (VEND-7241) criado na etapa inicial para o contato 04f4094a-c74e-4d9e-8028-59e49303f913 - vendedor assumiu sem card existente
detalhe{"id":"171021a9-0a3b-4ee6-b332-6a66c6d7e875","createdAt":"2026-09-11T01:31:15.891058Z","updatedAt":"2026-09-11T11:31:36.4425331Z","active":true,"number":"2026091100006","startAt":"2026-09-11T01:31:15.891058Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:13:30.703886Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"04f4094a-c74e-4d9e-8028-59e49303f913","contactDetails":{"id":"04f4094a-c74e-4d9e-8028-59e49303f913","name":"Maiza Nery","email":null,"pictureUrl":null,"phonenumber":"+55|67996153869","instagram":null,"phonenumberFormatted":"(67) 99615-3869","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T11:08:21.714Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:08:21.714Z","lastMessageOut":"2026-09-11T11:08:21.714Z","lastMessageIn":"2026-09-11T01:31:15.374Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 9.7h, após os dois lembretes do agente. Última mensagem dele: 10/09/2026 22:31 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=171021a9-0a3b-4ee6-b332-6a66c6d7e875","utm":{"clid":"AfjmGgXoKvGqEW8V-uNL4JXVumKVJS7jrdd7InOxFHy_zcA2CjWh2kuNxiFI5QcnLVR62GTe-mI8LMT_uMUbRCd5wNSyvdIMYViSUVWYticzSdZLWPEAIfvrtRhoVQY_sNSjyzMoeg","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 11:31:37 | debug |
Cards do contato 04f4094a-c74e-4d9e-8028-59e49303f913 no painel (via /v1/panel/card): 0
detalhenull |
| 11/09/2026, 11:30:11 | success |
Tag do mês "Setembro" aplicada no card e no contato b61107dc-89a2-4c7b-9873-8d79978e833f
detalhe{"id":"c7cc814c-ecb2-4ab2-973d-a6f2a954011c","createdAt":"2026-09-11T01:52:17.05452Z","updatedAt":"2026-09-11T11:30:09.9747796Z","active":true,"number":"2026091100007","startAt":"2026-09-11T01:52:17.05452Z","endAt":null,"firstUserInteractionAt":"2026-09-11T11:13:30.072138Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"b61107dc-89a2-4c7b-9873-8d79978e833f","contactDetails":{"id":"b61107dc-89a2-4c7b-9873-8d79978e833f","name":"Servo","email":null,"pictureUrl":null,"phonenumber":"+55|21970028906","instagram":null,"phonenumberFormatted":"(21) 97002-8906","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D"},"previousSessionId":null,"readTimestamp":"2026-09-11T11:08:21.45Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-09-11T11:08:21.45Z","lastMessageOut":"2026-09-11T11:08:21.45Z","lastMessageIn":"2026-09-11T02:11:42.277Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 9.0h, após os dois lembretes do agente. Última mensagem dele: 10/09/2026 23:11 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=c7cc814c-ecb2-4ab2-973d-a6f2a954011c","utm":{"clid":"Afil019QRXWQfAyRZMRdt5sRwYr99ILYxG-Tz1Ze9w3Y4xfMS3PwL7Dewe5NXs4mf_MeVAJDatN4E7TSHKgo6O3jocP64UktdfJAwykTKW2IAjg9g1bYRDBQy2TEqY2Ny1LymDDN","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422"},"classification":null,"metadata":null}
|
| 11/09/2026, 11:30:11 | success |
Tag inicial "INTERESSADOS" aplicada ao contato b61107dc-89a2-4c7b-9873-8d79978e833f
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