Automações Muvecom — Novva Visual

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Vendedor assumiu → mover para Negociação

SESSION_UPDATE: quando um atendimento parado em "Transferido para vendedor" recebe um responsável, move o card para Negociação.

Data/hora Nível Mensagem
13/11/2026, 16:06:24 success Tag do mês "Novembro" aplicada no card e no contato c91257ad-7c05-414c-8713-183b5f5676dd
detalhe 
{"id":"75719d60-88ad-404a-b26a-8b40ddc13b93","createdAt":"2026-11-13T11:51:13.002142Z","updatedAt":"2026-11-13T16:06:22.2063234Z","active":true,"number":"2026111300024","startAt":"2026-11-13T11:51:13.002143Z","endAt":null,"firstUserInteractionAt":"2026-11-13T15:52:24.76784Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"c91257ad-7c05-414c-8713-183b5f5676dd","contactDetails":{"id":"c91257ad-7c05-414c-8713-183b5f5676dd","name":"Salsichão Hotdog","email":null,"pictureUrl":null,"phonenumber":"+55|22999984869","instagram":null,"phonenumberFormatted":"(22) 99998-4869","tagsId":["1dce0acc-0d3d-4755-9c23-6bd970ccab42"],"status":"ACTIVE","tagsName":["FONTE: INSTAGRAM"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T14:52:16.285Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T14:52:16.285Z","lastMessageOut":"2026-11-13T14:52:16.285Z","lastMessageIn":"2026-11-13T12:47:36.73Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 3.1h, após os dois lembretes do agente. Última mensagem dele: 13/11/2026 09:47 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=75719d60-88ad-404a-b26a-8b40ddc13b93","utm":{"clid":"Afi-vmisljblibBtSE2WLOPVlPk7pbOu-b2tk7m7rsDmkg6Drrn8e8s_uWRVwMx46HGBQIOPHftauJnSLZVG7Mu5Jg1IkLtORk-74vQchJK3KQwKkwBYF2KZkZxdqab3SKY3DI1Y","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 16:06:23 success Tag inicial "INTERESSADOS" aplicada ao contato c91257ad-7c05-414c-8713-183b5f5676dd
detalhe 
{"id":"75719d60-88ad-404a-b26a-8b40ddc13b93","createdAt":"2026-11-13T11:51:13.002142Z","updatedAt":"2026-11-13T16:06:22.2063234Z","active":true,"number":"2026111300024","startAt":"2026-11-13T11:51:13.002143Z","endAt":null,"firstUserInteractionAt":"2026-11-13T15:52:24.76784Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"c91257ad-7c05-414c-8713-183b5f5676dd","contactDetails":{"id":"c91257ad-7c05-414c-8713-183b5f5676dd","name":"Salsichão Hotdog","email":null,"pictureUrl":null,"phonenumber":"+55|22999984869","instagram":null,"phonenumberFormatted":"(22) 99998-4869","tagsId":["1dce0acc-0d3d-4755-9c23-6bd970ccab42"],"status":"ACTIVE","tagsName":["FONTE: INSTAGRAM"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T14:52:16.285Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T14:52:16.285Z","lastMessageOut":"2026-11-13T14:52:16.285Z","lastMessageIn":"2026-11-13T12:47:36.73Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 3.1h, após os dois lembretes do agente. Última mensagem dele: 13/11/2026 09:47 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=75719d60-88ad-404a-b26a-8b40ddc13b93","utm":{"clid":"Afi-vmisljblibBtSE2WLOPVlPk7pbOu-b2tk7m7rsDmkg6Drrn8e8s_uWRVwMx46HGBQIOPHftauJnSLZVG7Mu5Jg1IkLtORk-74vQchJK3KQwKkwBYF2KZkZxdqab3SKY3DI1Y","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 16:06:23 success Card a0d03de1-ba46-45e1-9133-6f8da9dd4b46 (VEND-11065) criado na etapa inicial para o contato c91257ad-7c05-414c-8713-183b5f5676dd - vendedor assumiu sem card existente
detalhe 
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13/11/2026, 16:06:23 debug Cards do contato c91257ad-7c05-414c-8713-183b5f5676dd no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 16:05:21 skip Sessão fora do departamento monitorado (VENDAS NOVVA)
detalhe 
{"id":"5da08151-c6b8-4bfa-82fc-84c7f1281544","createdAt":"2026-11-13T13:09:05.622024Z","updatedAt":"2026-11-13T16:05:20.6763316Z","active":true,"number":"2026111300029","startAt":"2026-11-13T13:09:05.622024Z","endAt":null,"firstUserInteractionAt":"2026-11-13T16:05:20.6064887Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"322a9658-e678-44aa-955c-d0612aacf816","contactDetails":{"id":"322a9658-e678-44aa-955c-d0612aacf816","name":"Verônica","email":null,"pictureUrl":null,"phonenumber":"+55|47992354409","instagram":null,"phonenumberFormatted":"(47) 99235-4409","tagsId":["a7810379-a17b-4a88-81eb-5fa12f69ff8a"],"status":"ACTIVE","tagsName":["FONTE: FACEBOOK"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"27b68944-6c8c-4317-9240-4faa1a624420","departmentDetails":{"id":"27b68944-6c8c-4317-9240-4faa1a624420","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"IA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T15:12:19.851Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T15:12:19.851Z","lastMessageOut":"2026-11-13T15:12:19.851Z","lastMessageIn":"2026-11-13T13:10:40.378Z","lastMessageText":"Entendemos a correria! Se conseguir, me manda qual o seu ramo de atividade que eu já te apresento os modelos.","unreadCount":0,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=5da08151-c6b8-4bfa-82fc-84c7f1281544","utm":{"clid":"AfhPpiT8Uch75D-5R6fTIFQQg05rRNRRgWR6-ADITiTsVSXX5Yp-HQwnxO1CX7R86HIRC75CJs0xYOUTuOqCw_8bH3tXM3qN9vJQUzeBTizBXtUfti-VAm_5n-rBiaqabnmbbFj7dg","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 16:04:34 success Tag do mês "Novembro" aplicada no card e no contato f847a3d5-672e-4d26-a26c-1c67d089356e
detalhe 
{"id":"6b068be1-0ba5-49a4-aa00-3235115c2a0f","createdAt":"2026-11-13T12:52:28.524835Z","updatedAt":"2026-11-13T16:04:32.5274307Z","active":true,"number":"2026111300028","startAt":"2026-11-13T12:52:28.524835Z","endAt":null,"firstUserInteractionAt":"2026-11-13T15:57:26.054998Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"f847a3d5-672e-4d26-a26c-1c67d089356e","contactDetails":{"id":"f847a3d5-672e-4d26-a26c-1c67d089356e","name":"Marciela Romero","email":null,"pictureUrl":null,"phonenumber":"+55|51980624743","instagram":null,"phonenumberFormatted":"(51) 98062-4743","tagsId":["a7810379-a17b-4a88-81eb-5fa12f69ff8a"],"status":"ACTIVE","tagsName":["FONTE: FACEBOOK"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T14:57:16.836Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T14:57:16.836Z","lastMessageOut":"2026-11-13T14:57:16.836Z","lastMessageIn":"2026-11-13T12:53:11.554Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 3.1h, após os dois lembretes do agente. Última mensagem dele: 13/11/2026 09:53 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=6b068be1-0ba5-49a4-aa00-3235115c2a0f","utm":{"clid":"AfgIy3pMB1lxYFTI1BYap8mfwN5ifdNKvMhEi4LT3WgPxGpRhuJ8xRGtyJSC5SHIt_Tf24s7KTi6nrXX9Dwoh75DvMV9E6cJJWBS8Q_tO3amM3I3QqEYNrK7A7DsJ6Tj44aCxYEhJQ","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 16:04:33 success Tag inicial "INTERESSADOS" aplicada ao contato f847a3d5-672e-4d26-a26c-1c67d089356e
detalhe 
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13/11/2026, 16:04:33 success Card 23ff75e4-55c0-4302-b5c7-d9f0dab6e539 (VEND-11064) criado na etapa inicial para o contato f847a3d5-672e-4d26-a26c-1c67d089356e - vendedor assumiu sem card existente
detalhe 
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13/11/2026, 16:04:33 debug Cards do contato f847a3d5-672e-4d26-a26c-1c67d089356e no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 16:03:56 skip Sessão fora do departamento monitorado (VENDAS NOVVA)
detalhe 
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13/11/2026, 16:02:46 success Tag do mês "Novembro" aplicada no card e no contato 150c9f38-5fa3-472f-a1ff-9cabebb699f2
detalhe 
{"id":"e3d7df71-3ad8-42d3-83f0-4a4e900b432c","createdAt":"2026-11-13T10:49:48.359003Z","updatedAt":"2026-11-13T16:02:45.0656845Z","active":true,"number":"2026111300022","startAt":"2026-11-13T10:49:48.359003Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:57:09.617597Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"150c9f38-5fa3-472f-a1ff-9cabebb699f2","contactDetails":{"id":"150c9f38-5fa3-472f-a1ff-9cabebb699f2","name":"T&M academia,bronzeamento","email":null,"pictureUrl":null,"phonenumber":"+55|91989532797","instagram":null,"phonenumberFormatted":"(91) 98953-2797","tagsId":["a7810379-a17b-4a88-81eb-5fa12f69ff8a"],"status":"ACTIVE","tagsName":["FONTE: FACEBOOK"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:56:37.359Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:56:37.359Z","lastMessageOut":"2026-11-13T12:56:37.359Z","lastMessageIn":"2026-11-13T10:54:53.902Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 3.0h, após os dois lembretes do agente. Última mensagem dele: 13/11/2026 07:54 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=e3d7df71-3ad8-42d3-83f0-4a4e900b432c","utm":{"clid":"AfigHsq6aId3FRaymg5fbmiDwwAQUQqBTi7Lqj1rNmBI_NffLEwX9vKU79_GTn-V7H2nLgNKGbv9DdxLkSvVrnGgyqorhz3ZQzZ9TlTa11r1DU7GDh0cGFvMzPAwubTxNHTiNLzAUg","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/4Cd028Jt1","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 16:02:46 success Tag inicial "INTERESSADOS" aplicada ao contato 150c9f38-5fa3-472f-a1ff-9cabebb699f2
detalhe 
{"id":"e3d7df71-3ad8-42d3-83f0-4a4e900b432c","createdAt":"2026-11-13T10:49:48.359003Z","updatedAt":"2026-11-13T16:02:45.0656845Z","active":true,"number":"2026111300022","startAt":"2026-11-13T10:49:48.359003Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:57:09.617597Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"150c9f38-5fa3-472f-a1ff-9cabebb699f2","contactDetails":{"id":"150c9f38-5fa3-472f-a1ff-9cabebb699f2","name":"T&M academia,bronzeamento","email":null,"pictureUrl":null,"phonenumber":"+55|91989532797","instagram":null,"phonenumberFormatted":"(91) 98953-2797","tagsId":["a7810379-a17b-4a88-81eb-5fa12f69ff8a"],"status":"ACTIVE","tagsName":["FONTE: FACEBOOK"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:56:37.359Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:56:37.359Z","lastMessageOut":"2026-11-13T12:56:37.359Z","lastMessageIn":"2026-11-13T10:54:53.902Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 3.0h, após os dois lembretes do agente. Última mensagem dele: 13/11/2026 07:54 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=e3d7df71-3ad8-42d3-83f0-4a4e900b432c","utm":{"clid":"AfigHsq6aId3FRaymg5fbmiDwwAQUQqBTi7Lqj1rNmBI_NffLEwX9vKU79_GTn-V7H2nLgNKGbv9DdxLkSvVrnGgyqorhz3ZQzZ9TlTa11r1DU7GDh0cGFvMzPAwubTxNHTiNLzAUg","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/4Cd028Jt1","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 16:02:46 success Card 4cb840d1-0886-4763-8d22-19dcd6d19867 (VEND-11063) criado na etapa inicial para o contato 150c9f38-5fa3-472f-a1ff-9cabebb699f2 - vendedor assumiu sem card existente
detalhe 
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13/11/2026, 16:02:45 debug Cards do contato 150c9f38-5fa3-472f-a1ff-9cabebb699f2 no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 16:02:29 success Tag do mês "Novembro" aplicada no card e no contato 0d9f5ea4-0d54-431b-a7c6-624ef6bd0464
detalhe 
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13/11/2026, 16:02:28 success Tag inicial "INTERESSADOS" aplicada ao contato 0d9f5ea4-0d54-431b-a7c6-624ef6bd0464
detalhe 
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13/11/2026, 16:02:28 success Card 5497582c-2a97-437a-841d-b30334060a4b (VEND-11062) criado na etapa inicial para o contato 0d9f5ea4-0d54-431b-a7c6-624ef6bd0464 - vendedor assumiu sem card existente
detalhe 
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13/11/2026, 16:02:27 debug Cards do contato 0d9f5ea4-0d54-431b-a7c6-624ef6bd0464 no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 16:00:11 success Tag do mês "Novembro" aplicada no card e no contato 0e06a710-5f5b-4106-b4ba-fc3c22441edb
detalhe 
{"id":"afb51764-9f83-49ad-995b-e5dab973bc9f","createdAt":"2026-11-13T01:59:18.404451Z","updatedAt":"2026-11-13T16:00:09.1348311Z","active":true,"number":"2026111300011","startAt":"2026-11-13T01:59:18.404452Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:01:59.668891Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"0e06a710-5f5b-4106-b4ba-fc3c22441edb","contactDetails":{"id":"0e06a710-5f5b-4106-b4ba-fc3c22441edb","name":"Deus No Comando 🙌🏽","email":null,"pictureUrl":null,"phonenumber":"+55|11954996710","instagram":null,"phonenumberFormatted":"(11) 95499-6710","tagsId":["1dce0acc-0d3d-4755-9c23-6bd970ccab42"],"status":"ACTIVE","tagsName":["FONTE: INSTAGRAM"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:01:32.498Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:01:32.498Z","lastMessageOut":"2026-11-13T12:01:32.498Z","lastMessageIn":"2026-11-13T01:59:17.945Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 11.0h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 22:59 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=afb51764-9f83-49ad-995b-e5dab973bc9f","utm":{"clid":"Afi0n_7_fJhMdLQIj5Oug4Ej2lDbNkPVV4F5rXR_q84JsAAX7iZ3xA8MHxzXotw-GghAzUpQ8gnKasM-OyZ_IbuESlkGzcB6Gpvx8HukYmyI3N8L26zSGfphbrwIat3tg2niStt8BA","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy_noMEpY/","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 16:00:10 success Tag inicial "INTERESSADOS" aplicada ao contato 0e06a710-5f5b-4106-b4ba-fc3c22441edb
detalhe 
{"id":"afb51764-9f83-49ad-995b-e5dab973bc9f","createdAt":"2026-11-13T01:59:18.404451Z","updatedAt":"2026-11-13T16:00:09.1348311Z","active":true,"number":"2026111300011","startAt":"2026-11-13T01:59:18.404452Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:01:59.668891Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"0e06a710-5f5b-4106-b4ba-fc3c22441edb","contactDetails":{"id":"0e06a710-5f5b-4106-b4ba-fc3c22441edb","name":"Deus No Comando 🙌🏽","email":null,"pictureUrl":null,"phonenumber":"+55|11954996710","instagram":null,"phonenumberFormatted":"(11) 95499-6710","tagsId":["1dce0acc-0d3d-4755-9c23-6bd970ccab42"],"status":"ACTIVE","tagsName":["FONTE: INSTAGRAM"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:01:32.498Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:01:32.498Z","lastMessageOut":"2026-11-13T12:01:32.498Z","lastMessageIn":"2026-11-13T01:59:17.945Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 11.0h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 22:59 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=afb51764-9f83-49ad-995b-e5dab973bc9f","utm":{"clid":"Afi0n_7_fJhMdLQIj5Oug4Ej2lDbNkPVV4F5rXR_q84JsAAX7iZ3xA8MHxzXotw-GghAzUpQ8gnKasM-OyZ_IbuESlkGzcB6Gpvx8HukYmyI3N8L26zSGfphbrwIat3tg2niStt8BA","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy_noMEpY/","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 16:00:10 success Card 4c79c45b-c04b-4d60-b459-c8718c306083 (VEND-11061) criado na etapa inicial para o contato 0e06a710-5f5b-4106-b4ba-fc3c22441edb - vendedor assumiu sem card existente
detalhe 
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13/11/2026, 16:00:09 debug Cards do contato 0e06a710-5f5b-4106-b4ba-fc3c22441edb no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 15:59:46 success Tag do mês "Novembro" aplicada no card e no contato 76a94956-65b9-430b-8e7c-8ee1fe94503c
detalhe 
{"id":"ed4e7b62-7500-4a35-8d4a-15b3bdfd52eb","createdAt":"2026-11-13T04:37:48.71885Z","updatedAt":"2026-11-13T15:59:44.4239232Z","active":true,"number":"2026111300018","startAt":"2026-11-13T04:37:48.718851Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:01:48.730715Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"76a94956-65b9-430b-8e7c-8ee1fe94503c","contactDetails":{"id":"76a94956-65b9-430b-8e7c-8ee1fe94503c","name":"𝓒𝓲𝓭𝓲𝓷𝓱𝓸 😎","email":null,"pictureUrl":null,"phonenumber":"+55|21991978259","instagram":null,"phonenumberFormatted":"(21) 99197-8259","tagsId":["a7810379-a17b-4a88-81eb-5fa12f69ff8a"],"status":"ACTIVE","tagsName":["FONTE: FACEBOOK"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:01:25.806Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:01:25.806Z","lastMessageOut":"2026-11-13T12:01:25.806Z","lastMessageIn":"2026-11-13T04:37:48.109Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 8.4h, após os dois lembretes do agente. Última mensagem dele: 13/11/2026 01:37 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=ed4e7b62-7500-4a35-8d4a-15b3bdfd52eb","utm":{"clid":"AfigEVXB6X020LeIsb4pS191zLxMZo5derLHRUpxkT3vutYwoC2Kgq6tRqQXSqKczD3g1e5G7_OI-G_NtPO06PiQaw-9n1WXxjcvL_VPK0GuGgjhTkhcLXrf3jcfkljbNIlebX3LgA","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/4Cd028Jt1","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 15:59:45 success Tag inicial "INTERESSADOS" aplicada ao contato 76a94956-65b9-430b-8e7c-8ee1fe94503c
detalhe 
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13/11/2026, 15:59:45 success Card 5afe9ae0-bcf2-4118-8a68-0a1d4ab83841 (VEND-11060) criado na etapa inicial para o contato 76a94956-65b9-430b-8e7c-8ee1fe94503c - vendedor assumiu sem card existente
detalhe 
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13/11/2026, 15:59:45 debug Cards do contato 76a94956-65b9-430b-8e7c-8ee1fe94503c no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 15:58:57 success Tag do mês "Novembro" aplicada no card e no contato 9dfc530e-0d5c-4917-be02-cccdaededb93
detalhe 
{"id":"a4d9f191-18cc-4ad8-ae21-1346a397be11","createdAt":"2026-11-13T03:45:10.188083Z","updatedAt":"2026-11-13T15:58:55.8851701Z","active":true,"number":"2026111300016","startAt":"2026-11-13T03:45:10.188083Z","endAt":null,"firstUserInteractionAt":"2026-11-13T15:52:23.754718Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"9dfc530e-0d5c-4917-be02-cccdaededb93","contactDetails":{"id":"9dfc530e-0d5c-4917-be02-cccdaededb93","name":"Wagner Moraes","email":null,"pictureUrl":null,"phonenumber":"+55|21995014540","instagram":null,"phonenumberFormatted":"(21) 99501-4540","tagsId":["a7810379-a17b-4a88-81eb-5fa12f69ff8a"],"status":"ACTIVE","tagsName":["FONTE: FACEBOOK"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D","active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T14:52:15.816Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T14:52:15.816Z","lastMessageOut":"2026-11-13T14:52:15.816Z","lastMessageIn":"2026-11-13T12:50:29.09Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 3.0h, após os dois lembretes do agente. Última mensagem dele: 13/11/2026 09:50 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=a4d9f191-18cc-4ad8-ae21-1346a397be11","utm":{"clid":"AfiFF6HJhHGkGMdLgYJI-4bYPAnlpowlzR6Vb_KvDbxFzNNPaVPefOgB_RhbfiwLR05cZcrBoZVdPGQWg1Im7Pm-H3059QQSvUKDrHmFQtQvTxKrfatSxtd7d9TriyNVjmWhQCYbwA","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120254357160530422","content":"O período mais lucrativo do ano está chegando. Seu comércio já está preparado para chamar a atenção de quem passa pela rua?\n\nCom os Bonecos Infláveis Personalizados de Natal da Nova Comunicação Visual, sua empresa ganha destaque, fortalece a marca e cria uma atmosfera natalina que atrai mais clientes para dentro da loja.\n\n✅ Mais visibilidade para o seu negócio\n ✅ Fachada temática e profissional\n ✅ Personalização com a identidade da sua empresa\n ✅ Diferencial que chama atenção de longe\n ✅ Ideal para lojas, mercados, padarias, restaurantes, farmácias e comércios em geral\n\nImagine sua fachada se tornando um verdadeiro ponto de referência durante as compras de Natal. Enquanto muitos passam despercebidos, sua empresa se destaca e convida os clientes a entrar.\n\n🎁 Oferta Especial de Natal Antecipado! Na compra do boneco completo + pano extra, aproveite 40% de desconto no pano adicional, condições facilitadas de pagamento em até 10x no cartão e desconto especial para pagamento à vista.\n\nNão deixe para a última hora. Garanta agora a decoração que vai valorizar sua marca e aumentar o impacto visual do seu negócio nesta época tão importante para as vendas.\n\nNova Comunicação Visual ✨ Mais que um produto, é o impulso que o seu comércio precisa!\n\n📲 Entre em contato agora e reserve o seu antes que os estoques acabem.\n\n#Natal2026 #ComércioLocal #VendasDeNatal #MarketingVisual #FachadaDeLoja #NovaComunicaçãoVisual","headline":"🎄 ATENÇÃO, COMERCIANTE! O NATAL COMEÇA NA SUA FACHADA! 🎄","term":null,"referralUrl":"https://fb.me/dU0DpwfeW","sourceId":"120254357160530422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 15:58:57 success Tag inicial "INTERESSADOS" aplicada ao contato 9dfc530e-0d5c-4917-be02-cccdaededb93
detalhe 
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13/11/2026, 15:58:56 success Card dfc3d685-243c-4939-8ba0-55f9698f6434 (VEND-11059) criado na etapa inicial para o contato 9dfc530e-0d5c-4917-be02-cccdaededb93 - vendedor assumiu sem card existente
detalhe 
{"id":"a4d9f191-18cc-4ad8-ae21-1346a397be11","createdAt":"2026-11-13T03:45:10.188083Z","updatedAt":"2026-11-13T15:58:55.8851701Z","active":true,"number":"2026111300016","startAt":"2026-11-13T03:45:10.188083Z","endAt":null,"firstUserInteractionAt":"2026-11-13T15:52:23.754718Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"9dfc530e-0d5c-4917-be02-cccdaededb93","contactDetails":{"id":"9dfc530e-0d5c-4917-be02-cccdaededb93","name":"Wagner Moraes","email":null,"pictureUrl":null,"phonenumber":"+55|21995014540","instagram":null,"phonenumberFormatted":"(21) 99501-4540","tagsId":["a7810379-a17b-4a88-81eb-5fa12f69ff8a"],"status":"ACTIVE","tagsName":["FONTE: FACEBOOK"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D","active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T14:52:15.816Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T14:52:15.816Z","lastMessageOut":"2026-11-13T14:52:15.816Z","lastMessageIn":"2026-11-13T12:50:29.09Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 3.0h, após os dois lembretes do agente. Última mensagem dele: 13/11/2026 09:50 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=a4d9f191-18cc-4ad8-ae21-1346a397be11","utm":{"clid":"AfiFF6HJhHGkGMdLgYJI-4bYPAnlpowlzR6Vb_KvDbxFzNNPaVPefOgB_RhbfiwLR05cZcrBoZVdPGQWg1Im7Pm-H3059QQSvUKDrHmFQtQvTxKrfatSxtd7d9TriyNVjmWhQCYbwA","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120254357160530422","content":"O período mais lucrativo do ano está chegando. Seu comércio já está preparado para chamar a atenção de quem passa pela rua?\n\nCom os Bonecos Infláveis Personalizados de Natal da Nova Comunicação Visual, sua empresa ganha destaque, fortalece a marca e cria uma atmosfera natalina que atrai mais clientes para dentro da loja.\n\n✅ Mais visibilidade para o seu negócio\n ✅ Fachada temática e profissional\n ✅ Personalização com a identidade da sua empresa\n ✅ Diferencial que chama atenção de longe\n ✅ Ideal para lojas, mercados, padarias, restaurantes, farmácias e comércios em geral\n\nImagine sua fachada se tornando um verdadeiro ponto de referência durante as compras de Natal. Enquanto muitos passam despercebidos, sua empresa se destaca e convida os clientes a entrar.\n\n🎁 Oferta Especial de Natal Antecipado! Na compra do boneco completo + pano extra, aproveite 40% de desconto no pano adicional, condições facilitadas de pagamento em até 10x no cartão e desconto especial para pagamento à vista.\n\nNão deixe para a última hora. Garanta agora a decoração que vai valorizar sua marca e aumentar o impacto visual do seu negócio nesta época tão importante para as vendas.\n\nNova Comunicação Visual ✨ Mais que um produto, é o impulso que o seu comércio precisa!\n\n📲 Entre em contato agora e reserve o seu antes que os estoques acabem.\n\n#Natal2026 #ComércioLocal #VendasDeNatal #MarketingVisual #FachadaDeLoja #NovaComunicaçãoVisual","headline":"🎄 ATENÇÃO, COMERCIANTE! O NATAL COMEÇA NA SUA FACHADA! 🎄","term":null,"referralUrl":"https://fb.me/dU0DpwfeW","sourceId":"120254357160530422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 15:58:56 debug Cards do contato 9dfc530e-0d5c-4917-be02-cccdaededb93 no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 15:37:11 success Tag do mês "Novembro" aplicada no card e no contato b9389be1-a63b-405b-90b3-042a569cd722
detalhe 
{"id":"d2394e04-8db7-4838-a5d7-5acfb1eb8fb0","createdAt":"2026-11-13T02:07:54.805749Z","updatedAt":"2026-11-13T15:37:09.255914Z","active":true,"number":"2026111300012","startAt":"2026-11-13T02:07:54.805749Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:01:40.586135Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"b9389be1-a63b-405b-90b3-042a569cd722","contactDetails":{"id":"b9389be1-a63b-405b-90b3-042a569cd722","name":"Danielle Marques","email":null,"pictureUrl":null,"phonenumber":"+55|81920016653","instagram":null,"phonenumberFormatted":"(81) 92001-6653","tagsId":["1dce0acc-0d3d-4755-9c23-6bd970ccab42"],"status":"ACTIVE","tagsName":["FONTE: INSTAGRAM"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:01:20.312Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:01:20.312Z","lastMessageOut":"2026-11-13T12:01:20.312Z","lastMessageIn":"2026-11-13T02:31:28.667Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 10.5h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 23:31 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=d2394e04-8db7-4838-a5d7-5acfb1eb8fb0","utm":{"clid":"Afh-D9l9Z0sUK8IiUs2TsJgW2DtgLEN8mUDoVyBddIKI3NXAokQ9alMMY1mNmDp6bVOOnDTDgXC73e9OrDg4GiRUNkB9JlHGJYtwC8u9hc7wrIsv3EpLYcCNGgJzjxwn8TzncRbEjg","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy_noMEpY/","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 15:37:10 success Tag inicial "INTERESSADOS" aplicada ao contato b9389be1-a63b-405b-90b3-042a569cd722
detalhe 
{"id":"d2394e04-8db7-4838-a5d7-5acfb1eb8fb0","createdAt":"2026-11-13T02:07:54.805749Z","updatedAt":"2026-11-13T15:37:09.255914Z","active":true,"number":"2026111300012","startAt":"2026-11-13T02:07:54.805749Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:01:40.586135Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"b9389be1-a63b-405b-90b3-042a569cd722","contactDetails":{"id":"b9389be1-a63b-405b-90b3-042a569cd722","name":"Danielle Marques","email":null,"pictureUrl":null,"phonenumber":"+55|81920016653","instagram":null,"phonenumberFormatted":"(81) 92001-6653","tagsId":["1dce0acc-0d3d-4755-9c23-6bd970ccab42"],"status":"ACTIVE","tagsName":["FONTE: INSTAGRAM"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:01:20.312Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:01:20.312Z","lastMessageOut":"2026-11-13T12:01:20.312Z","lastMessageIn":"2026-11-13T02:31:28.667Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 10.5h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 23:31 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=d2394e04-8db7-4838-a5d7-5acfb1eb8fb0","utm":{"clid":"Afh-D9l9Z0sUK8IiUs2TsJgW2DtgLEN8mUDoVyBddIKI3NXAokQ9alMMY1mNmDp6bVOOnDTDgXC73e9OrDg4GiRUNkB9JlHGJYtwC8u9hc7wrIsv3EpLYcCNGgJzjxwn8TzncRbEjg","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy_noMEpY/","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 15:37:10 success Card 9eabf204-dbc9-4ea1-b6a6-79a203cd0afd (VEND-11058) criado na etapa inicial para o contato b9389be1-a63b-405b-90b3-042a569cd722 - vendedor assumiu sem card existente
detalhe 
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13/11/2026, 15:37:09 debug Cards do contato b9389be1-a63b-405b-90b3-042a569cd722 no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 15:35:59 success Tag do mês "Novembro" aplicada no card e no contato e5c392c3-0347-447c-974c-50393c6de190
detalhe 
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13/11/2026, 15:35:58 success Tag inicial "INTERESSADOS" aplicada ao contato e5c392c3-0347-447c-974c-50393c6de190
detalhe 
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13/11/2026, 15:35:58 success Card 742389e1-6ce0-46f4-9a4b-6ba42939a4e9 (VEND-11057) criado na etapa inicial para o contato e5c392c3-0347-447c-974c-50393c6de190 - vendedor assumiu sem card existente
detalhe 
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13/11/2026, 15:35:58 debug Cards do contato e5c392c3-0347-447c-974c-50393c6de190 no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 15:35:16 success Tag do mês "Novembro" aplicada no card e no contato 8de18c40-baa1-4071-b65a-901ab58cbffd
detalhe 
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13/11/2026, 15:35:15 success Tag inicial "INTERESSADOS" aplicada ao contato 8de18c40-baa1-4071-b65a-901ab58cbffd
detalhe 
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13/11/2026, 15:35:15 success Card 04925c58-a815-4c78-bf39-f7dfd032d924 (VEND-11056) criado na etapa inicial para o contato 8de18c40-baa1-4071-b65a-901ab58cbffd - vendedor assumiu sem card existente
detalhe 
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13/11/2026, 15:35:14 debug Cards do contato 8de18c40-baa1-4071-b65a-901ab58cbffd no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 15:34:39 success Tag do mês "Novembro" aplicada no card e no contato 435e1010-baac-4595-b8ad-f6a6649e24e8
detalhe 
{"id":"e405e71a-d14c-4025-94d1-44a36e898a8e","createdAt":"2026-11-13T01:53:42.840368Z","updatedAt":"2026-11-13T15:34:37.8169431Z","active":true,"number":"2026111300010","startAt":"2026-11-13T01:53:42.840368Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:01:55.891274Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"435e1010-baac-4595-b8ad-f6a6649e24e8","contactDetails":{"id":"435e1010-baac-4595-b8ad-f6a6649e24e8","name":"Ana Monica Soares","email":null,"pictureUrl":null,"phonenumber":"+55|84987412954","instagram":null,"phonenumberFormatted":"(84) 98741-2954","tagsId":["1dce0acc-0d3d-4755-9c23-6bd970ccab42"],"status":"ACTIVE","tagsName":["FONTE: INSTAGRAM"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:01:30.38Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:01:30.38Z","lastMessageOut":"2026-11-13T12:01:30.38Z","lastMessageIn":"2026-11-13T01:53:42.384Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 11.1h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 22:53 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=e405e71a-d14c-4025-94d1-44a36e898a8e","utm":{"clid":"Afg8BPvBLU3qGmGjmB5Fhx0oWh4XJ3WSZ5uLr8fSznMbzZOD7ZZW8kcBvMh0GkmCDOxy_czQkwsX3DhcmtdKBqBL3RIMDB-6p1Ax2blzNEHwM7aYlgOGlHcTNh9casWQU9PdFGRFbFUP","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 15:34:39 success Tag inicial "INTERESSADOS" aplicada ao contato 435e1010-baac-4595-b8ad-f6a6649e24e8
detalhe 
{"id":"e405e71a-d14c-4025-94d1-44a36e898a8e","createdAt":"2026-11-13T01:53:42.840368Z","updatedAt":"2026-11-13T15:34:37.8169431Z","active":true,"number":"2026111300010","startAt":"2026-11-13T01:53:42.840368Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:01:55.891274Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"435e1010-baac-4595-b8ad-f6a6649e24e8","contactDetails":{"id":"435e1010-baac-4595-b8ad-f6a6649e24e8","name":"Ana Monica Soares","email":null,"pictureUrl":null,"phonenumber":"+55|84987412954","instagram":null,"phonenumberFormatted":"(84) 98741-2954","tagsId":["1dce0acc-0d3d-4755-9c23-6bd970ccab42"],"status":"ACTIVE","tagsName":["FONTE: INSTAGRAM"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:01:30.38Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:01:30.38Z","lastMessageOut":"2026-11-13T12:01:30.38Z","lastMessageIn":"2026-11-13T01:53:42.384Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 11.1h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 22:53 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=e405e71a-d14c-4025-94d1-44a36e898a8e","utm":{"clid":"Afg8BPvBLU3qGmGjmB5Fhx0oWh4XJ3WSZ5uLr8fSznMbzZOD7ZZW8kcBvMh0GkmCDOxy_czQkwsX3DhcmtdKBqBL3RIMDB-6p1Ax2blzNEHwM7aYlgOGlHcTNh9casWQU9PdFGRFbFUP","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 15:34:38 success Card 03786c32-fda9-4d6b-96c0-fcfe0f79703e (VEND-11055) criado na etapa inicial para o contato 435e1010-baac-4595-b8ad-f6a6649e24e8 - vendedor assumiu sem card existente
detalhe 
{"id":"e405e71a-d14c-4025-94d1-44a36e898a8e","createdAt":"2026-11-13T01:53:42.840368Z","updatedAt":"2026-11-13T15:34:37.8169431Z","active":true,"number":"2026111300010","startAt":"2026-11-13T01:53:42.840368Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:01:55.891274Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"435e1010-baac-4595-b8ad-f6a6649e24e8","contactDetails":{"id":"435e1010-baac-4595-b8ad-f6a6649e24e8","name":"Ana Monica Soares","email":null,"pictureUrl":null,"phonenumber":"+55|84987412954","instagram":null,"phonenumberFormatted":"(84) 98741-2954","tagsId":["1dce0acc-0d3d-4755-9c23-6bd970ccab42"],"status":"ACTIVE","tagsName":["FONTE: INSTAGRAM"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:01:30.38Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:01:30.38Z","lastMessageOut":"2026-11-13T12:01:30.38Z","lastMessageIn":"2026-11-13T01:53:42.384Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 11.1h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 22:53 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=e405e71a-d14c-4025-94d1-44a36e898a8e","utm":{"clid":"Afg8BPvBLU3qGmGjmB5Fhx0oWh4XJ3WSZ5uLr8fSznMbzZOD7ZZW8kcBvMh0GkmCDOxy_czQkwsX3DhcmtdKBqBL3RIMDB-6p1Ax2blzNEHwM7aYlgOGlHcTNh9casWQU9PdFGRFbFUP","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 15:34:38 debug Cards do contato 435e1010-baac-4595-b8ad-f6a6649e24e8 no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 14:50:52 skip Atendimento ainda sem responsável atribuído
detalhe 
{"id":"db0bc54b-6fa6-4a2b-a92b-1fed11300529","createdAt":"2026-11-13T11:52:02.16583Z","updatedAt":"2026-11-13T14:50:51.513024Z","active":true,"number":"2026111300025","startAt":"2026-11-13T11:52:02.16583Z","endAt":null,"firstUserInteractionAt":"2026-11-13T12:02:55.287339Z","firstAgentMessageAt":null,"status":"PENDING","contactId":"5f39a8cb-4ce0-47ad-817a-b49430a3a8d2","contactDetails":{"id":"5f39a8cb-4ce0-47ad-817a-b49430a3a8d2","name":"Adriele Souza","email":null,"pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/3476564_20261113115202464_3473b773_19b0_40ec_add0_501e3952f687_2026_11_13_11_52.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1826106723&response-content-disposition=inline&Signature=%2FF1uvaV3I8LyzDIfgjwo6168QmA%3D","phonenumber":"+55|14991891699","instagram":null,"phonenumberFormatted":"(14) 99189-1699","tagsId":["a7810379-a17b-4a88-81eb-5fa12f69ff8a","c5f46aec-9d20-4f52-b24e-e7dba9b77f30"],"status":"ACTIVE","tagsName":["FONTE: FACEBOOK","AFILIADOS"]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 56a484"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"3924821c-3300-4db4-8714-9d485362ee1c","departmentDetails":{"id":"3924821c-3300-4db4-8714-9d485362ee1c","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"AFILIADOS","description":null},"userId":null,"botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":null,"previousSessionId":null,"readTimestamp":"2026-11-13T12:02:54.831Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:02:54.831Z","lastMessageOut":"2026-11-13T12:02:54.831Z","lastMessageIn":"2026-11-13T12:02:50Z","lastMessageText":"Beleza! Já vou te encaminhar. ","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=db0bc54b-6fa6-4a2b-a92b-1fed11300529","utm":{"clid":"AfgPwSSUiuugbg-omYzBl2xh-mMWxajPh9lEENH7_ao2zX4fBrFypA9-FjNK-ZJ4UeraN3OPMYWULCPD2TDQrhAi6mmmdOau7VzPjy9iS07dml4iM_AEg9B2xiDEqgijkbd3kzu0Ug","source":"FACEBOOK","medium":"WHATSAPP BUSINESS APP","campaign":"CONVERSE CONOSCO","content":null,"headline":"Seja um Afiliado de Sucesso com a Nossa Empresa! 🎉\nVocê gosta de vendas e quer aumentar seus ganhos de forma fácil e divertida? Então essa oportunidade é para você!\nSomos especialistas na venda de bonecos birutas e windbanners, produtos incríveis que chamam a atenção e trazem mais visibilidade para negócios e eventos. Agora, estamos expandindo nossa rede de afiliados e queremos você no time!\n💰 Ganhos atrativos – Comissões generosas a cada venda realizada!\n🚀 Produtos de alta demanda – Ideais para empresas que querem chamar atenção do público!\n🎯 Facilidade na divulgação – Material promocional pronto para você vender mais!\nNão perca essa chance de fazer parte de um negócio que cresce cada vez mais. Entre em contato agora e comece a lucrar com a gente!","term":null,"referralUrl":"https://fb.me/7wqEYEPYx","sourceId":"120254191956530422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 14:49:25 success Tag do mês "Novembro" aplicada no card e no contato ad7c9ecc-3cc0-4282-88b4-bfc9565bac5d
detalhe 
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13/11/2026, 14:49:25 success Tag inicial "INTERESSADOS" aplicada ao contato ad7c9ecc-3cc0-4282-88b4-bfc9565bac5d
detalhe 
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13/11/2026, 14:49:24 success Card 139af4c6-2437-4750-8841-67afa1c3e262 (VEND-11054) criado na etapa inicial para o contato ad7c9ecc-3cc0-4282-88b4-bfc9565bac5d - vendedor assumiu sem card existente
detalhe 
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13/11/2026, 14:49:24 debug Cards do contato ad7c9ecc-3cc0-4282-88b4-bfc9565bac5d no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 14:49:18 skip Atendimento ainda sem responsável atribuído
detalhe 
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13/11/2026, 14:48:35 skip Atendimento ainda sem responsável atribuído
detalhe 
{"id":"14fa0543-236e-4473-bc46-e81334b28b3f","createdAt":"2026-11-13T10:17:45.934855Z","updatedAt":"2026-11-13T14:48:35.0793313Z","active":true,"number":"2026111300020","startAt":"2026-11-13T10:17:45.934855Z","endAt":null,"firstUserInteractionAt":"2026-11-13T11:21:50.832087Z","firstAgentMessageAt":null,"status":"PENDING","contactId":"b94f51f8-a187-4266-9005-3e080cad8e8b","contactDetails":{"id":"b94f51f8-a187-4266-9005-3e080cad8e8b","name":"Jairo","email":null,"pictureUrl":null,"phonenumber":"+55|61983060398","instagram":null,"phonenumberFormatted":"(61) 98306-0398","tagsId":["a7810379-a17b-4a88-81eb-5fa12f69ff8a"],"status":"ACTIVE","tagsName":["FONTE: FACEBOOK"]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 56a484"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"3924821c-3300-4db4-8714-9d485362ee1c","departmentDetails":{"id":"3924821c-3300-4db4-8714-9d485362ee1c","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"AFILIADOS","description":null},"userId":null,"botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":null,"previousSessionId":null,"readTimestamp":"2026-11-13T11:21:50.692Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T11:21:50.692Z","lastMessageOut":"2026-11-13T11:21:50.692Z","lastMessageIn":"2026-11-13T11:21:43Z","lastMessageText":"Sem problemas, Jairo! Não é obrigatório informar agora. Já vou te encaminhar para um consultor especialista que poderá te passar todos os detalhes sobre como funciona nosso programa de afiliação. ","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=14fa0543-236e-4473-bc46-e81334b28b3f","utm":{"clid":"AfiBsBqh4eM_-bqaMuHXUbPE_aw7PczjYJP16DlHD9FbRvEbRCARtA9QVV7HylPGS2MVBfEzRQPQio0obwsE4sM5r6AOxiwYxHdJ401ta6Vk0P2Of3wSIQUkmeNPp3jUKtz7Lpv5RQ","source":"FACEBOOK","medium":"WHATSAPP BUSINESS APP","campaign":"CONVERSE CONOSCO","content":null,"headline":"Seja um Afiliado de Sucesso com a Nossa Empresa! 🎉\nVocê gosta de vendas e quer aumentar seus ganhos de forma fácil e divertida? Então essa oportunidade é para você!\nSomos especialistas na venda de bonecos birutas e windbanners, produtos incríveis que chamam a atenção e trazem mais visibilidade para negócios e eventos. Agora, estamos expandindo nossa rede de afiliados e queremos você no time!\n💰 Ganhos atrativos – Comissões generosas a cada venda realizada!\n🚀 Produtos de alta demanda – Ideais para empresas que querem chamar atenção do público!\n🎯 Facilidade na divulgação – Material promocional pronto para você vender mais!\nNão perca essa chance de fazer parte de um negócio que cresce cada vez mais. Entre em contato agora e comece a lucrar com a gente!","term":null,"referralUrl":"https://fb.me/85mghPMCT","sourceId":"120254191956530422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 14:48:26 skip Atendimento ainda sem responsável atribuído
detalhe 
{"id":"7c194492-bbec-4f58-8cdd-cfd21202d002","createdAt":"2026-11-13T14:36:42.017654Z","updatedAt":"2026-11-13T14:48:25.9303794Z","active":true,"number":"2026111300033","startAt":"2026-11-13T14:36:42.017654Z","endAt":null,"firstUserInteractionAt":"2026-11-13T14:39:12.582594Z","firstAgentMessageAt":null,"status":"PENDING","contactId":"a62fbc53-6272-48a2-91fa-2357686805e0","contactDetails":{"id":"a62fbc53-6272-48a2-91fa-2357686805e0","name":"Yas","email":null,"pictureUrl":null,"phonenumber":"+55|49920025082","instagram":null,"phonenumberFormatted":"(49) 92002-5082","tagsId":["a7810379-a17b-4a88-81eb-5fa12f69ff8a"],"status":"ACTIVE","tagsName":["FONTE: FACEBOOK"]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 56a484"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"3924821c-3300-4db4-8714-9d485362ee1c","departmentDetails":{"id":"3924821c-3300-4db4-8714-9d485362ee1c","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"AFILIADOS","description":null},"userId":null,"botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":null,"previousSessionId":null,"readTimestamp":"2026-11-13T14:39:12.46Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T14:40:13Z","lastMessageOut":"2026-11-13T14:39:12.46Z","lastMessageIn":"2026-11-13T14:40:13Z","lastMessageText":"Ok","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=7c194492-bbec-4f58-8cdd-cfd21202d002","utm":{"clid":"AfjZtIB7T2giLqRg3XTVTXBa4ORlBRMUDo82LdWH1GL4v1WKeqOcP-Ao20Kwuh9N7FL05722NeH5ZDQkayo-YhfFJDXHwsCT6hcr8w_k77UXwuHmJRBTqI3bIfb5dZcdxAP7UstbsA","source":"FACEBOOK","medium":"WHATSAPP BUSINESS APP","campaign":"CONVERSE CONOSCO","content":null,"headline":"Seja um Afiliado de Sucesso com a Nossa Empresa! 🎉\nVocê gosta de vendas e quer aumentar seus ganhos de forma fácil e divertida? Então essa oportunidade é para você!\nSomos especialistas na venda de bonecos birutas e windbanners, produtos incríveis que chamam a atenção e trazem mais visibilidade para negócios e eventos. Agora, estamos expandindo nossa rede de afiliados e queremos você no time!\n💰 Ganhos atrativos – Comissões generosas a cada venda realizada!\n🚀 Produtos de alta demanda – Ideais para empresas que querem chamar atenção do público!\n🎯 Facilidade na divulgação – Material promocional pronto para você vender mais!\nNão perca essa chance de fazer parte de um negócio que cresce cada vez mais. Entre em contato agora e comece a lucrar com a gente!","term":null,"referralUrl":"https://fb.me/9n6cJFxG5","sourceId":"120254191956530422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 14:48:13 skip Atendimento ainda sem responsável atribuído
detalhe 
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13/11/2026, 14:46:50 success Tag do mês "Novembro" aplicada no card e no contato 59118270-62ac-4665-992a-5ddd685b86c5
detalhe 
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13/11/2026, 14:46:49 success Tag inicial "INTERESSADOS" aplicada ao contato 59118270-62ac-4665-992a-5ddd685b86c5
detalhe 
{"id":"fede742b-bf01-4e47-bb88-21c737a1fc50","createdAt":"2026-11-13T01:32:47.436472Z","updatedAt":"2026-11-13T14:46:48.278032Z","active":true,"number":"2026111300008","startAt":"2026-11-13T01:32:47.436473Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:01:56.842282Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"59118270-62ac-4665-992a-5ddd685b86c5","contactDetails":{"id":"59118270-62ac-4665-992a-5ddd685b86c5","name":"Wainer Prandine Junior","email":null,"pictureUrl":null,"phonenumber":"+55|16997205192","instagram":null,"phonenumberFormatted":"(16) 99720-5192","tagsId":["a7810379-a17b-4a88-81eb-5fa12f69ff8a"],"status":"ACTIVE","tagsName":["FONTE: FACEBOOK"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D","active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:01:30.925Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:01:30.925Z","lastMessageOut":"2026-11-13T12:01:30.925Z","lastMessageIn":"2026-11-13T01:35:25.395Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 11.4h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 22:35 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=fede742b-bf01-4e47-bb88-21c737a1fc50","utm":{"clid":"AfhvD9DRtNaeA65sv_gU9woPLRtBNbANYizp0HP48zaXJYFhdtHEaKf4n6FYJKRHMBBGSZNdSweITzW4agjCEIaGbEXlMnREoFUTeiOP2mqdzNe_kZ9f4KhcRDtOuhWsSzRGj6lGKw","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 14:46:49 success Card c0abf6f6-7119-4e0d-8934-dce213582905 (VEND-11053) criado na etapa inicial para o contato 59118270-62ac-4665-992a-5ddd685b86c5 - vendedor assumiu sem card existente
detalhe 
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13/11/2026, 14:46:49 debug Cards do contato 59118270-62ac-4665-992a-5ddd685b86c5 no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 14:46:18 success Tag do mês "Novembro" aplicada no card e no contato a22d09c1-1e8c-4975-a090-62f57583a8a8
detalhe 
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13/11/2026, 14:46:17 success Tag inicial "INTERESSADOS" aplicada ao contato a22d09c1-1e8c-4975-a090-62f57583a8a8
detalhe 
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13/11/2026, 14:46:17 success Card bb1cd7fc-9da9-46ce-aef4-71f3d3e13d2a (VEND-11052) criado na etapa inicial para o contato a22d09c1-1e8c-4975-a090-62f57583a8a8 - vendedor assumiu sem card existente
detalhe 
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13/11/2026, 14:46:16 debug Cards do contato a22d09c1-1e8c-4975-a090-62f57583a8a8 no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 14:43:32 skip Sessão fora do departamento monitorado (VENDAS NOVVA)
detalhe 
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13/11/2026, 14:32:20 success Tag do mês "Novembro" aplicada no card e no contato bd27455e-bb6e-4cae-befb-ac9848a218cd
detalhe 
{"id":"b74c391d-1868-40dc-9b92-1b273dd0f0df","createdAt":"2026-11-13T01:32:03.295725Z","updatedAt":"2026-11-13T14:32:18.3947164Z","active":true,"number":"2026111300007","startAt":"2026-11-13T01:32:03.295725Z","endAt":null,"firstUserInteractionAt":"2026-11-13T01:43:02.013399Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"bd27455e-bb6e-4cae-befb-ac9848a218cd","contactDetails":{"id":"bd27455e-bb6e-4cae-befb-ac9848a218cd","name":"Eliel Abreu","email":null,"pictureUrl":null,"phonenumber":"+55|21991025962","instagram":null,"phonenumberFormatted":"(21) 99102-5962","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"4db28c0e-e267-4f72-99e1-0fc0b264ef96","userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","name":"Jenifer Camara","shortName":"Jenifer","phoneNumber":null,"email":"gestao@novvavisual.com.br","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T01:43:01.398Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T01:44:08.056Z","lastMessageOut":"2026-11-13T01:43:01.398Z","lastMessageIn":"2026-11-13T01:44:08.056Z","lastMessageText":"Tudo bem","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=b74c391d-1868-40dc-9b92-1b273dd0f0df","utm":null,"classification":null,"metadata":null}
13/11/2026, 14:32:20 success Tag inicial "INTERESSADOS" aplicada ao contato bd27455e-bb6e-4cae-befb-ac9848a218cd
detalhe 
{"id":"b74c391d-1868-40dc-9b92-1b273dd0f0df","createdAt":"2026-11-13T01:32:03.295725Z","updatedAt":"2026-11-13T14:32:18.3947164Z","active":true,"number":"2026111300007","startAt":"2026-11-13T01:32:03.295725Z","endAt":null,"firstUserInteractionAt":"2026-11-13T01:43:02.013399Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"bd27455e-bb6e-4cae-befb-ac9848a218cd","contactDetails":{"id":"bd27455e-bb6e-4cae-befb-ac9848a218cd","name":"Eliel Abreu","email":null,"pictureUrl":null,"phonenumber":"+55|21991025962","instagram":null,"phonenumberFormatted":"(21) 99102-5962","tagsId":[],"status":"ACTIVE","tagsName":[]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"4db28c0e-e267-4f72-99e1-0fc0b264ef96","userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","name":"Jenifer Camara","shortName":"Jenifer","phoneNumber":null,"email":"gestao@novvavisual.com.br","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T01:43:01.398Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T01:44:08.056Z","lastMessageOut":"2026-11-13T01:43:01.398Z","lastMessageIn":"2026-11-13T01:44:08.056Z","lastMessageText":"Tudo bem","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=b74c391d-1868-40dc-9b92-1b273dd0f0df","utm":null,"classification":null,"metadata":null}
13/11/2026, 14:32:19 success Card 26245abb-b281-4be3-824d-e8c37686a736 (VEND-11051) criado na etapa inicial para o contato bd27455e-bb6e-4cae-befb-ac9848a218cd - vendedor assumiu sem card existente
detalhe 
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13/11/2026, 14:32:19 debug Cards do contato bd27455e-bb6e-4cae-befb-ac9848a218cd no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 14:12:06 success Tag do mês "Novembro" aplicada no card e no contato 3afd79f5-e427-4ab7-a3f9-5a80da1e9dda
detalhe 
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13/11/2026, 14:12:06 success Tag inicial "INTERESSADOS" aplicada ao contato 3afd79f5-e427-4ab7-a3f9-5a80da1e9dda
detalhe 
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13/11/2026, 14:12:05 success Card 9aba5399-995f-41f7-b7d2-800a29c7f44e (VEND-11050) criado na etapa inicial para o contato 3afd79f5-e427-4ab7-a3f9-5a80da1e9dda - vendedor assumiu sem card existente
detalhe 
{"id":"1daf37eb-28ed-403b-87e6-35ffc6ba31ed","createdAt":"2026-11-13T01:10:11.661647Z","updatedAt":"2026-11-13T14:12:04.5573113Z","active":true,"number":"2026111300003","startAt":"2026-11-13T01:10:11.661647Z","endAt":null,"firstUserInteractionAt":"2026-11-13T14:07:35.896462Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"3afd79f5-e427-4ab7-a3f9-5a80da1e9dda","contactDetails":{"id":"3afd79f5-e427-4ab7-a3f9-5a80da1e9dda","name":"Mc","email":null,"pictureUrl":null,"phonenumber":"+55|83987603338","instagram":null,"phonenumberFormatted":"(83) 98760-3338","tagsId":["1dce0acc-0d3d-4755-9c23-6bd970ccab42"],"status":"ACTIVE","tagsName":["FONTE: INSTAGRAM"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"4db28c0e-e267-4f72-99e1-0fc0b264ef96","userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","name":"Jenifer Camara","shortName":"Jenifer","phoneNumber":null,"email":"gestao@novvavisual.com.br","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T14:07:35.71Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T14:08:00.987Z","lastMessageOut":"2026-11-13T14:07:35.71Z","lastMessageIn":"2026-11-13T14:08:00.987Z","lastMessageText":"Sim","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=1daf37eb-28ed-403b-87e6-35ffc6ba31ed","utm":{"clid":"AfjBLMUumiCPFm2o47D51qYuvImp7JfqOI8Gmufu4NSu1cVgmuKhdHZxpJMY5dnzGwHjcz0MDjHlXLAJKtwlsNPW_EYEKZ6XKBDZgrzBFuzpKlWFQov3z3JBwippS4bIslnYRGlHkw","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 14:12:05 debug Cards do contato 3afd79f5-e427-4ab7-a3f9-5a80da1e9dda no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 14:11:56 success Tag do mês "Novembro" aplicada no card e no contato 9fcf0162-44a6-44d5-ab7b-ee5352d3b8f1
detalhe 
{"id":"7640a9e6-431e-4e27-86f9-14214547120e","createdAt":"2026-11-13T00:36:50.760413Z","updatedAt":"2026-11-13T14:11:54.0596443Z","active":true,"number":"2026111300002","startAt":"2026-11-13T00:36:50.760413Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:01:39.208379Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"9fcf0162-44a6-44d5-ab7b-ee5352d3b8f1","contactDetails":{"id":"9fcf0162-44a6-44d5-ab7b-ee5352d3b8f1","name":"Gisele Rizzo Pimentel","email":null,"pictureUrl":null,"phonenumber":"+55|18996151728","instagram":null,"phonenumberFormatted":"(18) 99615-1728","tagsId":["a7810379-a17b-4a88-81eb-5fa12f69ff8a"],"status":"ACTIVE","tagsName":["FONTE: FACEBOOK"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"4db28c0e-e267-4f72-99e1-0fc0b264ef96","userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","name":"Jenifer Camara","shortName":"Jenifer","phoneNumber":null,"email":"gestao@novvavisual.com.br","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:01:19.514Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:01:19.514Z","lastMessageOut":"2026-11-13T12:01:19.514Z","lastMessageIn":"2026-11-13T00:38:01.668Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 12.4h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 21:38 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=7640a9e6-431e-4e27-86f9-14214547120e","utm":{"clid":"AfjDm7afL0rgSWLK_o3KbtmoumONrIHzL_bolWHbRXnXPKe7Cd1eGhIlsX1Jylq3zqzMmpfhsRTKUdbcg9o9EDyE4ZOgyt0k-Mr3lPb-Mjgh9NuMsk1RfRHOLL19PsQllp4cVIjr","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120254357160530422","content":"O período mais lucrativo do ano está chegando. Seu comércio já está preparado para chamar a atenção de quem passa pela rua?\n\nCom os Bonecos Infláveis Personalizados de Natal da Nova Comunicação Visual, sua empresa ganha destaque, fortalece a marca e cria uma atmosfera natalina que atrai mais clientes para dentro da loja.\n\n✅ Mais visibilidade para o seu negócio\n ✅ Fachada temática e profissional\n ✅ Personalização com a identidade da sua empresa\n ✅ Diferencial que chama atenção de longe\n ✅ Ideal para lojas, mercados, padarias, restaurantes, farmácias e comércios em geral\n\nImagine sua fachada se tornando um verdadeiro ponto de referência durante as compras de Natal. Enquanto muitos passam despercebidos, sua empresa se destaca e convida os clientes a entrar.\n\n🎁 Oferta Especial de Natal Antecipado! Na compra do boneco completo + pano extra, aproveite 40% de desconto no pano adicional, condições facilitadas de pagamento em até 10x no cartão e desconto especial para pagamento à vista.\n\nNão deixe para a última hora. Garanta agora a decoração que vai valorizar sua marca e aumentar o impacto visual do seu negócio nesta época tão importante para as vendas.\n\nNova Comunicação Visual ✨ Mais que um produto, é o impulso que o seu comércio precisa!\n\n📲 Entre em contato agora e reserve o seu antes que os estoques acabem.\n\n#Natal2026 #ComércioLocal #VendasDeNatal #MarketingVisual #FachadaDeLoja #NovaComunicaçãoVisual","headline":"🎄 ATENÇÃO, COMERCIANTE! O NATAL COMEÇA NA SUA FACHADA! 🎄","term":null,"referralUrl":"https://fb.me/dU0DpwfeW","sourceId":"120254357160530422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 14:11:55 success Tag inicial "INTERESSADOS" aplicada ao contato 9fcf0162-44a6-44d5-ab7b-ee5352d3b8f1
detalhe 
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13/11/2026, 14:11:55 success Card 77ab5589-c4b2-41e4-ae8b-cc29e140696d (VEND-11049) criado na etapa inicial para o contato 9fcf0162-44a6-44d5-ab7b-ee5352d3b8f1 - vendedor assumiu sem card existente
detalhe 
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13/11/2026, 14:11:54 debug Cards do contato 9fcf0162-44a6-44d5-ab7b-ee5352d3b8f1 no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 14:07:57 success Tag do mês "Novembro" aplicada no card e no contato 5e98f800-2dc5-45c7-bb87-726ecf172e21
detalhe 
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13/11/2026, 14:07:56 success Tag inicial "INTERESSADOS" aplicada ao contato 5e98f800-2dc5-45c7-bb87-726ecf172e21
detalhe 
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13/11/2026, 14:07:56 success Card cc04e275-49bf-4a1a-8e0f-1f9db537eef9 (VEND-11048) criado na etapa inicial para o contato 5e98f800-2dc5-45c7-bb87-726ecf172e21 - vendedor assumiu sem card existente
detalhe 
{"id":"600ca82b-ee73-4396-9eb4-6a362e64e42a","createdAt":"2026-11-12T19:48:26.566683Z","updatedAt":"2026-11-13T14:07:55.0136008Z","active":true,"number":"2026111200088","startAt":"2026-11-12T19:48:26.566683Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:01:38.063932Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"5e98f800-2dc5-45c7-bb87-726ecf172e21","contactDetails":{"id":"5e98f800-2dc5-45c7-bb87-726ecf172e21","name":"Marcelo Furtado Barbosa 🤓","email":null,"pictureUrl":null,"phonenumber":"+55|21974095240","instagram":null,"phonenumberFormatted":"(21) 97409-5240","tagsId":["a7810379-a17b-4a88-81eb-5fa12f69ff8a"],"status":"ACTIVE","tagsName":["FONTE: FACEBOOK"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"4db28c0e-e267-4f72-99e1-0fc0b264ef96","userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","name":"Jenifer Camara","shortName":"Jenifer","phoneNumber":null,"email":"gestao@novvavisual.com.br","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:01:18.8Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:01:18.8Z","lastMessageOut":"2026-11-13T12:01:18.8Z","lastMessageIn":"2026-11-12T22:12:20.66Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 14.8h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 19:12 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=600ca82b-ee73-4396-9eb4-6a362e64e42a","utm":{"clid":"AfgBhnK5KZxZHR66M4rIOjs-6Q4Mzx_SC5MfuR1-aYTJ3lXzHrWlh2NWIr7Bn6jAbJ9uA9itaUHnawE9LHsTgUm9xfLHdoUTyZKCNTcC0opWd1ihixtxOJwrFHMBG6MRyvVmv8Lv2Q","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/4Cd028Jt1","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 14:07:55 debug Cards do contato 5e98f800-2dc5-45c7-bb87-726ecf172e21 no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 14:06:48 success Tag do mês "Novembro" aplicada no card e no contato f10ea851-2fbb-4895-be8c-23c73dec96fd
detalhe 
{"id":"cae0c785-cb37-42b4-88b7-2a68bc766325","createdAt":"2026-11-12T21:56:08.727783Z","updatedAt":"2026-11-13T14:06:46.6070612Z","active":true,"number":"2026111200092","startAt":"2026-11-12T21:56:08.727783Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:01:57.623497Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"f10ea851-2fbb-4895-be8c-23c73dec96fd","contactDetails":{"id":"f10ea851-2fbb-4895-be8c-23c73dec96fd","name":"tacitodasneves0971","email":null,"pictureUrl":null,"phonenumber":"+55|47999529385","instagram":null,"phonenumberFormatted":"(47) 99952-9385","tagsId":["a7810379-a17b-4a88-81eb-5fa12f69ff8a"],"status":"ACTIVE","tagsName":["FONTE: FACEBOOK"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:01:31.577Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:01:31.577Z","lastMessageOut":"2026-11-13T12:01:31.577Z","lastMessageIn":"2026-11-12T22:02:50.159Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 15.0h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 19:02 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=cae0c785-cb37-42b4-88b7-2a68bc766325","utm":{"clid":"AfipiLCRUBELOk_zChQW9Ruq1IuGmLf0GMz-4HlFoROdz28W-tjExHURSNneJa7f9x3fQaYiHFVql7R11GEUGeHSKMsMwyxYIe92dm8CeGXCFAtvBFKArpJ52fZLyvsj_QYVqGjVaA","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 14:06:48 success Tag inicial "INTERESSADOS" aplicada ao contato f10ea851-2fbb-4895-be8c-23c73dec96fd
detalhe 
{"id":"cae0c785-cb37-42b4-88b7-2a68bc766325","createdAt":"2026-11-12T21:56:08.727783Z","updatedAt":"2026-11-13T14:06:46.6070612Z","active":true,"number":"2026111200092","startAt":"2026-11-12T21:56:08.727783Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:01:57.623497Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"f10ea851-2fbb-4895-be8c-23c73dec96fd","contactDetails":{"id":"f10ea851-2fbb-4895-be8c-23c73dec96fd","name":"tacitodasneves0971","email":null,"pictureUrl":null,"phonenumber":"+55|47999529385","instagram":null,"phonenumberFormatted":"(47) 99952-9385","tagsId":["a7810379-a17b-4a88-81eb-5fa12f69ff8a"],"status":"ACTIVE","tagsName":["FONTE: FACEBOOK"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:01:31.577Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:01:31.577Z","lastMessageOut":"2026-11-13T12:01:31.577Z","lastMessageIn":"2026-11-12T22:02:50.159Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 15.0h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 19:02 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=cae0c785-cb37-42b4-88b7-2a68bc766325","utm":{"clid":"AfipiLCRUBELOk_zChQW9Ruq1IuGmLf0GMz-4HlFoROdz28W-tjExHURSNneJa7f9x3fQaYiHFVql7R11GEUGeHSKMsMwyxYIe92dm8CeGXCFAtvBFKArpJ52fZLyvsj_QYVqGjVaA","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 14:06:47 success Card 532b38b9-5aa8-4a30-8f1a-cb26266d99ad (VEND-11047) criado na etapa inicial para o contato f10ea851-2fbb-4895-be8c-23c73dec96fd - vendedor assumiu sem card existente
detalhe 
{"id":"cae0c785-cb37-42b4-88b7-2a68bc766325","createdAt":"2026-11-12T21:56:08.727783Z","updatedAt":"2026-11-13T14:06:46.6070612Z","active":true,"number":"2026111200092","startAt":"2026-11-12T21:56:08.727783Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:01:57.623497Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"f10ea851-2fbb-4895-be8c-23c73dec96fd","contactDetails":{"id":"f10ea851-2fbb-4895-be8c-23c73dec96fd","name":"tacitodasneves0971","email":null,"pictureUrl":null,"phonenumber":"+55|47999529385","instagram":null,"phonenumberFormatted":"(47) 99952-9385","tagsId":["a7810379-a17b-4a88-81eb-5fa12f69ff8a"],"status":"ACTIVE","tagsName":["FONTE: FACEBOOK"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:01:31.577Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:01:31.577Z","lastMessageOut":"2026-11-13T12:01:31.577Z","lastMessageIn":"2026-11-12T22:02:50.159Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 15.0h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 19:02 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=cae0c785-cb37-42b4-88b7-2a68bc766325","utm":{"clid":"AfipiLCRUBELOk_zChQW9Ruq1IuGmLf0GMz-4HlFoROdz28W-tjExHURSNneJa7f9x3fQaYiHFVql7R11GEUGeHSKMsMwyxYIe92dm8CeGXCFAtvBFKArpJ52fZLyvsj_QYVqGjVaA","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 14:06:47 debug Cards do contato f10ea851-2fbb-4895-be8c-23c73dec96fd no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 14:06:24 success Tag do mês "Novembro" aplicada no card e no contato 40a4a7e1-30f6-4f35-88da-753878c3e256
detalhe 
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13/11/2026, 14:06:23 success Tag inicial "INTERESSADOS" aplicada ao contato 40a4a7e1-30f6-4f35-88da-753878c3e256
detalhe 
{"id":"72c6e23e-1233-4896-81d6-49af4a46a8cb","createdAt":"2026-11-12T23:09:13.553815Z","updatedAt":"2026-11-13T14:06:21.8776515Z","active":true,"number":"2026111200094","startAt":"2026-11-12T23:09:13.553815Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:01:49.637481Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"40a4a7e1-30f6-4f35-88da-753878c3e256","contactDetails":{"id":"40a4a7e1-30f6-4f35-88da-753878c3e256","name":"65296421372055@lid","email":null,"pictureUrl":null,"phonenumber":"+55|73999107676","instagram":null,"phonenumberFormatted":"(73) 99910-7676","tagsId":["8751643c-0fa0-4a7e-aaab-092bee0a42d7","8874af1e-0011-414e-bf8f-d8d01defb145","a7810379-a17b-4a88-81eb-5fa12f69ff8a","ae6bca13-2e14-433a-bb18-1c99e3f861d0","bb8f13b0-4564-4f4d-9ffc-0927c0c5bd6b"],"status":"ACTIVE","tagsName":["JESSICA","VENDAS NOVVA","FONTE: FACEBOOK","HOJE FEV","HOJE MARÇO"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:01:26.696Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:01:26.696Z","lastMessageOut":"2026-11-13T12:01:26.696Z","lastMessageIn":"2026-11-12T23:09:13.194Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 13.9h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 20:09 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=72c6e23e-1233-4896-81d6-49af4a46a8cb","utm":{"clid":"AfhrNWFd23VTacEqPqDrQS_OUcMyqvpUE4Mi2HLSsspm0SsNeZnQ-JX-U1u75qmMI_2x2tTcAXS3sSPnWJG2ngQAwlBbPZS_3aa2HeS516cD4CCEdZLGxQHdTrSxqvuPCBY","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/4Cd028Jt1","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 14:06:23 success Card e9cc0602-e31a-4f35-a54e-8615117add97 (VEND-11046) criado na etapa inicial para o contato 40a4a7e1-30f6-4f35-88da-753878c3e256 - vendedor assumiu sem card existente
detalhe 
{"id":"72c6e23e-1233-4896-81d6-49af4a46a8cb","createdAt":"2026-11-12T23:09:13.553815Z","updatedAt":"2026-11-13T14:06:21.8776515Z","active":true,"number":"2026111200094","startAt":"2026-11-12T23:09:13.553815Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:01:49.637481Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"40a4a7e1-30f6-4f35-88da-753878c3e256","contactDetails":{"id":"40a4a7e1-30f6-4f35-88da-753878c3e256","name":"65296421372055@lid","email":null,"pictureUrl":null,"phonenumber":"+55|73999107676","instagram":null,"phonenumberFormatted":"(73) 99910-7676","tagsId":["8751643c-0fa0-4a7e-aaab-092bee0a42d7","8874af1e-0011-414e-bf8f-d8d01defb145","a7810379-a17b-4a88-81eb-5fa12f69ff8a","ae6bca13-2e14-433a-bb18-1c99e3f861d0","bb8f13b0-4564-4f4d-9ffc-0927c0c5bd6b"],"status":"ACTIVE","tagsName":["JESSICA","VENDAS NOVVA","FONTE: FACEBOOK","HOJE FEV","HOJE MARÇO"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:01:26.696Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:01:26.696Z","lastMessageOut":"2026-11-13T12:01:26.696Z","lastMessageIn":"2026-11-12T23:09:13.194Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 13.9h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 20:09 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=72c6e23e-1233-4896-81d6-49af4a46a8cb","utm":{"clid":"AfhrNWFd23VTacEqPqDrQS_OUcMyqvpUE4Mi2HLSsspm0SsNeZnQ-JX-U1u75qmMI_2x2tTcAXS3sSPnWJG2ngQAwlBbPZS_3aa2HeS516cD4CCEdZLGxQHdTrSxqvuPCBY","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/4Cd028Jt1","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 14:06:22 debug Cards do contato 40a4a7e1-30f6-4f35-88da-753878c3e256 no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 14:06:03 success Card 066ef663-0d05-4d48-b3b8-a1e7e5656894 vinculado ao vendedor 91d3b321-50b7-4c03-98f4-0b047a5d6cce - etapa mantida (rota: /v3/panel/card/066ef663-0d05-4d48-b3b8-a1e7e5656894)
detalhe 
{"id":"c42e8aaa-dc83-496f-8b31-bf1443a30e8d","createdAt":"2026-11-13T01:14:50.402009Z","updatedAt":"2026-11-13T14:05:59.7533558Z","active":true,"number":"2026111300004","startAt":"2026-11-13T01:14:50.402009Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:01:54.990844Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"b0bde19a-2b30-4a14-a703-c9460ab07877","contactDetails":{"id":"b0bde19a-2b30-4a14-a703-c9460ab07877","name":"Maira","email":null,"pictureUrl":null,"phonenumber":"+55|19998635907","instagram":null,"phonenumberFormatted":"(19) 99863-5907","tagsId":["1dce0acc-0d3d-4755-9c23-6bd970ccab42","7d50ff4c-6fd8-4c44-9276-c8bad45f79b7","a424de36-41be-44e6-a805-f56840835531","a7810379-a17b-4a88-81eb-5fa12f69ff8a"],"status":"ACTIVE","tagsName":["FONTE: INSTAGRAM","SETEMBRO","INTERESSADOS","FONTE: FACEBOOK"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:01:30.07Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:01:30.07Z","lastMessageOut":"2026-11-13T12:01:30.07Z","lastMessageIn":"2026-11-13T01:14:50.08Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 11.8h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 22:14 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=c42e8aaa-dc83-496f-8b31-bf1443a30e8d","utm":{"clid":"AfjTYMR1g7shFymmLA_2mDo2CuogjiL5C44Mw39yfeBQS-ZRzqpwezBKamZJYirEnH0zSk3nYN-Tnxv1Ti1sPGeJXyPM1emR3SO6kylOqwLmYUgNdr2e9ZHurhigRrls3Yd0Mq0w","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120254543498120422","content":null,"headline":"Bonecos Personalizado!","term":null,"referralUrl":"https://fb.me/7DfGQsDbX","sourceId":"120254543498120422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 14:06:02 debug Cards do contato b0bde19a-2b30-4a14-a703-c9460ab07877 no painel (via /v1/panel/card): 1
detalhe 
null
13/11/2026, 14:05:50 success Tag do mês "Novembro" aplicada no card e no contato b17a054c-65b2-4fc8-80ed-81898e4f4aa6
detalhe 
{"id":"15e9bb50-5385-4d85-8415-8d9f6a0f4645","createdAt":"2026-11-13T00:11:08.56113Z","updatedAt":"2026-11-13T14:05:48.0541113Z","active":true,"number":"2026111300001","startAt":"2026-11-13T00:11:08.56113Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:01:52.845113Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"b17a054c-65b2-4fc8-80ed-81898e4f4aa6","contactDetails":{"id":"b17a054c-65b2-4fc8-80ed-81898e4f4aa6","name":"eletrocel","email":null,"pictureUrl":null,"phonenumber":"+55|55991162212","instagram":null,"phonenumberFormatted":"(55) 99116-2212","tagsId":["a7810379-a17b-4a88-81eb-5fa12f69ff8a"],"status":"ACTIVE","tagsName":["FONTE: FACEBOOK"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:01:27.927Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:01:27.927Z","lastMessageOut":"2026-11-13T12:01:27.927Z","lastMessageIn":"2026-11-13T00:34:35.629Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 12.4h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 21:34 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=15e9bb50-5385-4d85-8415-8d9f6a0f4645","utm":{"clid":"AfjQqd40BUjpxRUbu1CmeahrBIaer-rrc2S4BxjSZ1Cs278AHJsjb4TyE_C2qh8qreC0Qx6P79nPdAsagnA4tVA_62GBnwQLCzkvlPBmrZGLkPI0-J97h9fNb5M3VsJ-KMO2KqTw","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/dlVB8XGw4","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 14:05:49 success Tag inicial "INTERESSADOS" aplicada ao contato b17a054c-65b2-4fc8-80ed-81898e4f4aa6
detalhe 
{"id":"15e9bb50-5385-4d85-8415-8d9f6a0f4645","createdAt":"2026-11-13T00:11:08.56113Z","updatedAt":"2026-11-13T14:05:48.0541113Z","active":true,"number":"2026111300001","startAt":"2026-11-13T00:11:08.56113Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:01:52.845113Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"b17a054c-65b2-4fc8-80ed-81898e4f4aa6","contactDetails":{"id":"b17a054c-65b2-4fc8-80ed-81898e4f4aa6","name":"eletrocel","email":null,"pictureUrl":null,"phonenumber":"+55|55991162212","instagram":null,"phonenumberFormatted":"(55) 99116-2212","tagsId":["a7810379-a17b-4a88-81eb-5fa12f69ff8a"],"status":"ACTIVE","tagsName":["FONTE: FACEBOOK"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:01:27.927Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:01:27.927Z","lastMessageOut":"2026-11-13T12:01:27.927Z","lastMessageIn":"2026-11-13T00:34:35.629Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 12.4h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 21:34 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=15e9bb50-5385-4d85-8415-8d9f6a0f4645","utm":{"clid":"AfjQqd40BUjpxRUbu1CmeahrBIaer-rrc2S4BxjSZ1Cs278AHJsjb4TyE_C2qh8qreC0Qx6P79nPdAsagnA4tVA_62GBnwQLCzkvlPBmrZGLkPI0-J97h9fNb5M3VsJ-KMO2KqTw","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/dlVB8XGw4","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 14:05:49 success Card afe40ef0-11ff-4a24-8fa3-34e6ca0feacc (VEND-11045) criado na etapa inicial para o contato b17a054c-65b2-4fc8-80ed-81898e4f4aa6 - vendedor assumiu sem card existente
detalhe 
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13/11/2026, 14:05:48 debug Cards do contato b17a054c-65b2-4fc8-80ed-81898e4f4aa6 no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 14:05:37 success Tag do mês "Novembro" aplicada no card e no contato 0be33396-4bfc-4983-a096-d8e7d3d1ffda
detalhe 
{"id":"36a2d9fd-ba32-4fc2-b57f-20d135750e7b","createdAt":"2026-11-12T21:01:40.983082Z","updatedAt":"2026-11-13T14:05:34.9366096Z","active":true,"number":"2026111200091","startAt":"2026-11-12T21:01:40.983082Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:01:43.707112Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"0be33396-4bfc-4983-a096-d8e7d3d1ffda","contactDetails":{"id":"0be33396-4bfc-4983-a096-d8e7d3d1ffda","name":"Marcelo","email":null,"pictureUrl":null,"phonenumber":"+55|66999996808","instagram":null,"phonenumberFormatted":"(66) 99999-6808","tagsId":["1dce0acc-0d3d-4755-9c23-6bd970ccab42"],"status":"ACTIVE","tagsName":["FONTE: INSTAGRAM"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"4db28c0e-e267-4f72-99e1-0fc0b264ef96","userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","name":"Jenifer Camara","shortName":"Jenifer","phoneNumber":null,"email":"gestao@novvavisual.com.br","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:01:23.441Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:01:23.441Z","lastMessageOut":"2026-11-13T12:01:23.441Z","lastMessageIn":"2026-11-12T22:09:44.342Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 14.9h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 19:09 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=36a2d9fd-ba32-4fc2-b57f-20d135750e7b","utm":{"clid":"AfjuAdQCM_L2slnIbg_FD0xPoL-ZslInnmgqmPg4ERrgme5CuOgrclXDPzDBZizHS2wTypdkLtAwva_wRdVsqDWgMvpMLq9zv4SLIfpEWCO7L4mDB_iJBjVFmez1VMB0osamQ0DAOg","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 14:05:36 success Tag inicial "INTERESSADOS" aplicada ao contato 0be33396-4bfc-4983-a096-d8e7d3d1ffda
detalhe 
{"id":"36a2d9fd-ba32-4fc2-b57f-20d135750e7b","createdAt":"2026-11-12T21:01:40.983082Z","updatedAt":"2026-11-13T14:05:34.9366096Z","active":true,"number":"2026111200091","startAt":"2026-11-12T21:01:40.983082Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:01:43.707112Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"0be33396-4bfc-4983-a096-d8e7d3d1ffda","contactDetails":{"id":"0be33396-4bfc-4983-a096-d8e7d3d1ffda","name":"Marcelo","email":null,"pictureUrl":null,"phonenumber":"+55|66999996808","instagram":null,"phonenumberFormatted":"(66) 99999-6808","tagsId":["1dce0acc-0d3d-4755-9c23-6bd970ccab42"],"status":"ACTIVE","tagsName":["FONTE: INSTAGRAM"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"4db28c0e-e267-4f72-99e1-0fc0b264ef96","userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","name":"Jenifer Camara","shortName":"Jenifer","phoneNumber":null,"email":"gestao@novvavisual.com.br","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:01:23.441Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:01:23.441Z","lastMessageOut":"2026-11-13T12:01:23.441Z","lastMessageIn":"2026-11-12T22:09:44.342Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 14.9h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 19:09 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=36a2d9fd-ba32-4fc2-b57f-20d135750e7b","utm":{"clid":"AfjuAdQCM_L2slnIbg_FD0xPoL-ZslInnmgqmPg4ERrgme5CuOgrclXDPzDBZizHS2wTypdkLtAwva_wRdVsqDWgMvpMLq9zv4SLIfpEWCO7L4mDB_iJBjVFmez1VMB0osamQ0DAOg","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 14:05:36 success Card 36284291-c99f-4753-b30b-15918f84a437 (VEND-11044) criado na etapa inicial para o contato 0be33396-4bfc-4983-a096-d8e7d3d1ffda - vendedor assumiu sem card existente
detalhe 
{"id":"36a2d9fd-ba32-4fc2-b57f-20d135750e7b","createdAt":"2026-11-12T21:01:40.983082Z","updatedAt":"2026-11-13T14:05:34.9366096Z","active":true,"number":"2026111200091","startAt":"2026-11-12T21:01:40.983082Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:01:43.707112Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"0be33396-4bfc-4983-a096-d8e7d3d1ffda","contactDetails":{"id":"0be33396-4bfc-4983-a096-d8e7d3d1ffda","name":"Marcelo","email":null,"pictureUrl":null,"phonenumber":"+55|66999996808","instagram":null,"phonenumberFormatted":"(66) 99999-6808","tagsId":["1dce0acc-0d3d-4755-9c23-6bd970ccab42"],"status":"ACTIVE","tagsName":["FONTE: INSTAGRAM"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"4db28c0e-e267-4f72-99e1-0fc0b264ef96","userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","name":"Jenifer Camara","shortName":"Jenifer","phoneNumber":null,"email":"gestao@novvavisual.com.br","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:01:23.441Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:01:23.441Z","lastMessageOut":"2026-11-13T12:01:23.441Z","lastMessageIn":"2026-11-12T22:09:44.342Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 14.9h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 19:09 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=36a2d9fd-ba32-4fc2-b57f-20d135750e7b","utm":{"clid":"AfjuAdQCM_L2slnIbg_FD0xPoL-ZslInnmgqmPg4ERrgme5CuOgrclXDPzDBZizHS2wTypdkLtAwva_wRdVsqDWgMvpMLq9zv4SLIfpEWCO7L4mDB_iJBjVFmez1VMB0osamQ0DAOg","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 14:05:35 debug Cards do contato 0be33396-4bfc-4983-a096-d8e7d3d1ffda no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 14:05:23 success Tag do mês "Novembro" aplicada no card e no contato 3a26e03c-6a8b-41fc-9547-7a435e504bb0
detalhe 
{"id":"c2609c2a-86ff-4d43-94ab-1ecbc6949dda","createdAt":"2026-11-12T20:27:28.860065Z","updatedAt":"2026-11-13T14:05:20.7481027Z","active":true,"number":"2026111200090","startAt":"2026-11-12T20:27:28.860065Z","endAt":null,"firstUserInteractionAt":"2026-11-12T23:31:51.178379Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"3a26e03c-6a8b-41fc-9547-7a435e504bb0","contactDetails":{"id":"3a26e03c-6a8b-41fc-9547-7a435e504bb0","name":"Juliana Barbosa","email":null,"pictureUrl":null,"phonenumber":"+55|82981059947","instagram":null,"phonenumberFormatted":"(82) 98105-9947","tagsId":["5aee3d99-cf50-4ed7-9098-f0224d1c9c81","8751643c-0fa0-4a7e-aaab-092bee0a42d7","8874af1e-0011-414e-bf8f-d8d01defb145","c74a7b26-2c3f-479b-b2bf-a63f65651550","d62d0981-1ac1-4312-aede-1dc5aec4b8a7"],"status":"ACTIVE","tagsName":["PASTEL","JESSICA","VENDAS NOVVA","NEGOCIAÇÃO ABRIL","HOJE ABRIL"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"4db28c0e-e267-4f72-99e1-0fc0b264ef96","userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","name":"Jenifer Camara","shortName":"Jenifer","phoneNumber":null,"email":"gestao@novvavisual.com.br","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-12T22:31:38.583Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-12T22:31:38.583Z","lastMessageOut":"2026-11-12T22:31:38.583Z","lastMessageIn":"2026-11-12T20:27:28.505Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 3.1h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 17:27 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=c2609c2a-86ff-4d43-94ab-1ecbc6949dda","utm":null,"classification":null,"metadata":null}
13/11/2026, 14:05:22 success Tag inicial "INTERESSADOS" aplicada ao contato 3a26e03c-6a8b-41fc-9547-7a435e504bb0
detalhe 
{"id":"c2609c2a-86ff-4d43-94ab-1ecbc6949dda","createdAt":"2026-11-12T20:27:28.860065Z","updatedAt":"2026-11-13T14:05:20.7481027Z","active":true,"number":"2026111200090","startAt":"2026-11-12T20:27:28.860065Z","endAt":null,"firstUserInteractionAt":"2026-11-12T23:31:51.178379Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"3a26e03c-6a8b-41fc-9547-7a435e504bb0","contactDetails":{"id":"3a26e03c-6a8b-41fc-9547-7a435e504bb0","name":"Juliana Barbosa","email":null,"pictureUrl":null,"phonenumber":"+55|82981059947","instagram":null,"phonenumberFormatted":"(82) 98105-9947","tagsId":["5aee3d99-cf50-4ed7-9098-f0224d1c9c81","8751643c-0fa0-4a7e-aaab-092bee0a42d7","8874af1e-0011-414e-bf8f-d8d01defb145","c74a7b26-2c3f-479b-b2bf-a63f65651550","d62d0981-1ac1-4312-aede-1dc5aec4b8a7"],"status":"ACTIVE","tagsName":["PASTEL","JESSICA","VENDAS NOVVA","NEGOCIAÇÃO ABRIL","HOJE ABRIL"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"4db28c0e-e267-4f72-99e1-0fc0b264ef96","userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","name":"Jenifer Camara","shortName":"Jenifer","phoneNumber":null,"email":"gestao@novvavisual.com.br","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-12T22:31:38.583Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-12T22:31:38.583Z","lastMessageOut":"2026-11-12T22:31:38.583Z","lastMessageIn":"2026-11-12T20:27:28.505Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 3.1h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 17:27 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=c2609c2a-86ff-4d43-94ab-1ecbc6949dda","utm":null,"classification":null,"metadata":null}
13/11/2026, 14:05:21 success Card ec20a001-bf3b-4207-afd6-364630dac113 (VEND-11043) criado na etapa inicial para o contato 3a26e03c-6a8b-41fc-9547-7a435e504bb0 - vendedor assumiu sem card existente
detalhe 
{"id":"c2609c2a-86ff-4d43-94ab-1ecbc6949dda","createdAt":"2026-11-12T20:27:28.860065Z","updatedAt":"2026-11-13T14:05:20.7481027Z","active":true,"number":"2026111200090","startAt":"2026-11-12T20:27:28.860065Z","endAt":null,"firstUserInteractionAt":"2026-11-12T23:31:51.178379Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"3a26e03c-6a8b-41fc-9547-7a435e504bb0","contactDetails":{"id":"3a26e03c-6a8b-41fc-9547-7a435e504bb0","name":"Juliana Barbosa","email":null,"pictureUrl":null,"phonenumber":"+55|82981059947","instagram":null,"phonenumberFormatted":"(82) 98105-9947","tagsId":["5aee3d99-cf50-4ed7-9098-f0224d1c9c81","8751643c-0fa0-4a7e-aaab-092bee0a42d7","8874af1e-0011-414e-bf8f-d8d01defb145","c74a7b26-2c3f-479b-b2bf-a63f65651550","d62d0981-1ac1-4312-aede-1dc5aec4b8a7"],"status":"ACTIVE","tagsName":["PASTEL","JESSICA","VENDAS NOVVA","NEGOCIAÇÃO ABRIL","HOJE ABRIL"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"4db28c0e-e267-4f72-99e1-0fc0b264ef96","userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","name":"Jenifer Camara","shortName":"Jenifer","phoneNumber":null,"email":"gestao@novvavisual.com.br","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-12T22:31:38.583Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-12T22:31:38.583Z","lastMessageOut":"2026-11-12T22:31:38.583Z","lastMessageIn":"2026-11-12T20:27:28.505Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 3.1h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 17:27 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=c2609c2a-86ff-4d43-94ab-1ecbc6949dda","utm":null,"classification":null,"metadata":null}
13/11/2026, 14:05:21 debug Cards do contato 3a26e03c-6a8b-41fc-9547-7a435e504bb0 no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 14:05:14 success Tag do mês "Novembro" aplicada no card e no contato 1dc90f65-9223-48bc-8547-3dbfdfb140d4
detalhe 
{"id":"97c8ae0b-813b-4359-a1ac-efcf4879ecb3","createdAt":"2026-11-13T01:24:11.915455Z","updatedAt":"2026-11-13T14:05:12.1105642Z","active":true,"number":"2026111300005","startAt":"2026-11-13T01:24:11.915455Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:01:47.653085Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"1dc90f65-9223-48bc-8547-3dbfdfb140d4","contactDetails":{"id":"1dc90f65-9223-48bc-8547-3dbfdfb140d4","name":"Vanessa","email":null,"pictureUrl":null,"phonenumber":"+55|51991512131","instagram":null,"phonenumberFormatted":"(51) 99151-2131","tagsId":["a7810379-a17b-4a88-81eb-5fa12f69ff8a"],"status":"ACTIVE","tagsName":["FONTE: FACEBOOK"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:01:24.901Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:01:24.901Z","lastMessageOut":"2026-11-13T12:01:24.901Z","lastMessageIn":"2026-11-13T01:24:11.471Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 11.6h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 22:24 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=97c8ae0b-813b-4359-a1ac-efcf4879ecb3","utm":{"clid":"Afg-pyk5LXDWQ75fw1aNcZM9RQESat4nBJwsizBY4L3-Y2UXJRR94y43K8YNNTLbMomdPA5eBcPYkciYPMN5c-hJ0tv0vRySnEvyyEqANFrMu4prMim-5LoOG8NqZJBriMU","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120254543498120422","content":null,"headline":"Bonecos Personalizado!","term":null,"referralUrl":"https://fb.me/7wdyaNW3r","sourceId":"120254543498120422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 14:05:14 success Tag inicial "INTERESSADOS" aplicada ao contato 1dc90f65-9223-48bc-8547-3dbfdfb140d4
detalhe 
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13/11/2026, 14:05:13 success Card c39abf6c-bb8f-429b-abd1-8d84ec283e3b (VEND-11042) criado na etapa inicial para o contato 1dc90f65-9223-48bc-8547-3dbfdfb140d4 - vendedor assumiu sem card existente
detalhe 
{"id":"97c8ae0b-813b-4359-a1ac-efcf4879ecb3","createdAt":"2026-11-13T01:24:11.915455Z","updatedAt":"2026-11-13T14:05:12.1105642Z","active":true,"number":"2026111300005","startAt":"2026-11-13T01:24:11.915455Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:01:47.653085Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"1dc90f65-9223-48bc-8547-3dbfdfb140d4","contactDetails":{"id":"1dc90f65-9223-48bc-8547-3dbfdfb140d4","name":"Vanessa","email":null,"pictureUrl":null,"phonenumber":"+55|51991512131","instagram":null,"phonenumberFormatted":"(51) 99151-2131","tagsId":["a7810379-a17b-4a88-81eb-5fa12f69ff8a"],"status":"ACTIVE","tagsName":["FONTE: FACEBOOK"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:01:24.901Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:01:24.901Z","lastMessageOut":"2026-11-13T12:01:24.901Z","lastMessageIn":"2026-11-13T01:24:11.471Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 11.6h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 22:24 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=97c8ae0b-813b-4359-a1ac-efcf4879ecb3","utm":{"clid":"Afg-pyk5LXDWQ75fw1aNcZM9RQESat4nBJwsizBY4L3-Y2UXJRR94y43K8YNNTLbMomdPA5eBcPYkciYPMN5c-hJ0tv0vRySnEvyyEqANFrMu4prMim-5LoOG8NqZJBriMU","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120254543498120422","content":null,"headline":"Bonecos Personalizado!","term":null,"referralUrl":"https://fb.me/7wdyaNW3r","sourceId":"120254543498120422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 14:05:13 success Tag do mês "Novembro" aplicada no card e no contato f4e417ca-f659-4c1f-b47e-174ccd9a7416
detalhe 
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13/11/2026, 14:05:13 debug Cards do contato 1dc90f65-9223-48bc-8547-3dbfdfb140d4 no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 14:05:12 success Tag inicial "INTERESSADOS" aplicada ao contato f4e417ca-f659-4c1f-b47e-174ccd9a7416
detalhe 
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13/11/2026, 14:05:12 success Card 6a6b50b4-5a49-40fd-bb1a-4e663d8c8cb0 (VEND-11041) criado na etapa inicial para o contato f4e417ca-f659-4c1f-b47e-174ccd9a7416 - vendedor assumiu sem card existente
detalhe 
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13/11/2026, 14:05:11 debug Cards do contato f4e417ca-f659-4c1f-b47e-174ccd9a7416 no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 14:03:47 success Tag do mês "Novembro" aplicada no card e no contato 66ea4756-0de8-4c98-b810-4a8aa2193fc4
detalhe 
{"id":"3f3e45bc-5ab4-487f-a59a-286466f1f322","createdAt":"2026-11-12T23:26:03.123384Z","updatedAt":"2026-11-13T14:03:45.2014687Z","active":true,"number":"2026111200096","startAt":"2026-11-12T23:26:03.123384Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:01:41.569282Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"66ea4756-0de8-4c98-b810-4a8aa2193fc4","contactDetails":{"id":"66ea4756-0de8-4c98-b810-4a8aa2193fc4","name":"jadson","email":null,"pictureUrl":null,"phonenumber":"+55|21980734164","instagram":null,"phonenumberFormatted":"(21) 98073-4164","tagsId":["a7810379-a17b-4a88-81eb-5fa12f69ff8a"],"status":"ACTIVE","tagsName":["FONTE: FACEBOOK"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:01:21.747Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:01:21.747Z","lastMessageOut":"2026-11-13T12:01:21.747Z","lastMessageIn":"2026-11-12T23:28:22.544Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 13.6h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 20:28 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=3f3e45bc-5ab4-487f-a59a-286466f1f322","utm":{"clid":"AfhlqglNKEMzVTUGYZyiA2HO9BvBopSsklXwJhfX-CmEAXW-nvPJVkN_vrY0oGoipEHekzLnHzpjM_e-jD7EEbAEd2g_Pq-gVC-RSajP2HMBdX1EO6o6pTlDT00FuOam2AqDDIW6Gg","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 14:03:46 success Tag inicial "INTERESSADOS" aplicada ao contato 66ea4756-0de8-4c98-b810-4a8aa2193fc4
detalhe 
{"id":"3f3e45bc-5ab4-487f-a59a-286466f1f322","createdAt":"2026-11-12T23:26:03.123384Z","updatedAt":"2026-11-13T14:03:45.2014687Z","active":true,"number":"2026111200096","startAt":"2026-11-12T23:26:03.123384Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:01:41.569282Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"66ea4756-0de8-4c98-b810-4a8aa2193fc4","contactDetails":{"id":"66ea4756-0de8-4c98-b810-4a8aa2193fc4","name":"jadson","email":null,"pictureUrl":null,"phonenumber":"+55|21980734164","instagram":null,"phonenumberFormatted":"(21) 98073-4164","tagsId":["a7810379-a17b-4a88-81eb-5fa12f69ff8a"],"status":"ACTIVE","tagsName":["FONTE: FACEBOOK"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:01:21.747Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:01:21.747Z","lastMessageOut":"2026-11-13T12:01:21.747Z","lastMessageIn":"2026-11-12T23:28:22.544Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 13.6h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 20:28 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=3f3e45bc-5ab4-487f-a59a-286466f1f322","utm":{"clid":"AfhlqglNKEMzVTUGYZyiA2HO9BvBopSsklXwJhfX-CmEAXW-nvPJVkN_vrY0oGoipEHekzLnHzpjM_e-jD7EEbAEd2g_Pq-gVC-RSajP2HMBdX1EO6o6pTlDT00FuOam2AqDDIW6Gg","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 14:03:46 success Card 64e33d45-55f7-4f86-b1e5-8895802bb427 (VEND-11040) criado na etapa inicial para o contato 66ea4756-0de8-4c98-b810-4a8aa2193fc4 - vendedor assumiu sem card existente
detalhe 
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13/11/2026, 14:03:45 debug Cards do contato 66ea4756-0de8-4c98-b810-4a8aa2193fc4 no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 14:00:30 success Tag do mês "Novembro" aplicada no card e no contato b1444727-4eb0-4db9-bd71-1d39bd9df16e
detalhe 
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13/11/2026, 14:00:29 success Tag inicial "INTERESSADOS" aplicada ao contato b1444727-4eb0-4db9-bd71-1d39bd9df16e
detalhe 
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13/11/2026, 14:00:29 success Card 9dd688b6-e13d-4b40-b3e2-b9ca8d52c938 (VEND-11039) criado na etapa inicial para o contato b1444727-4eb0-4db9-bd71-1d39bd9df16e - vendedor assumiu sem card existente
detalhe 
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13/11/2026, 14:00:28 debug Cards do contato b1444727-4eb0-4db9-bd71-1d39bd9df16e no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 14:00:13 success Tag do mês "Novembro" aplicada no card e no contato 7c1798ab-303e-45a2-ab5a-82edc698aaf5
detalhe 
{"id":"1a51e3d0-6731-4d65-9a1a-7fd5cfb87e3f","createdAt":"2026-11-12T23:09:32.818125Z","updatedAt":"2026-11-13T14:00:10.4470124Z","active":true,"number":"2026111200095","startAt":"2026-11-12T23:09:32.818125Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:01:53.844964Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"7c1798ab-303e-45a2-ab5a-82edc698aaf5","contactDetails":{"id":"7c1798ab-303e-45a2-ab5a-82edc698aaf5","name":"Sabrina Silva","email":null,"pictureUrl":null,"phonenumber":"+55|22998470099","instagram":null,"phonenumberFormatted":"(22) 99847-0099","tagsId":["5ffa190f-5701-40e9-a1b3-d6f6b7ea5aba","a7810379-a17b-4a88-81eb-5fa12f69ff8a","d5e4b991-fc0c-48dd-8416-510df5fb2a1c","d7cef946-c037-4849-8f39-646fc3d44234"],"status":"ACTIVE","tagsName":["SALGADARIA","FONTE: FACEBOOK","RETORNAR CONTATO","CRISTIANE"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:01:29.4Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:01:29.4Z","lastMessageOut":"2026-11-13T12:01:29.4Z","lastMessageIn":"2026-11-12T23:20:45.592Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 13.7h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 20:20 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=1a51e3d0-6731-4d65-9a1a-7fd5cfb87e3f","utm":{"clid":"AfhUSRnSmMgEucWIsjiC6BPUsv25h8yVGnog0RZGZmC3PZrV2eZ-meFC01M9G_VYA4UHxBQwyS_wSgpyctJXCHQ8GMVjueJmAzAPVAy-Wz0acoEtOsMrdlqCWFY9gMAk4OXfsWaj","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/4Cd028Jt1","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 14:00:12 success Tag inicial "INTERESSADOS" aplicada ao contato 7c1798ab-303e-45a2-ab5a-82edc698aaf5
detalhe 
{"id":"1a51e3d0-6731-4d65-9a1a-7fd5cfb87e3f","createdAt":"2026-11-12T23:09:32.818125Z","updatedAt":"2026-11-13T14:00:10.4470124Z","active":true,"number":"2026111200095","startAt":"2026-11-12T23:09:32.818125Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:01:53.844964Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"7c1798ab-303e-45a2-ab5a-82edc698aaf5","contactDetails":{"id":"7c1798ab-303e-45a2-ab5a-82edc698aaf5","name":"Sabrina Silva","email":null,"pictureUrl":null,"phonenumber":"+55|22998470099","instagram":null,"phonenumberFormatted":"(22) 99847-0099","tagsId":["5ffa190f-5701-40e9-a1b3-d6f6b7ea5aba","a7810379-a17b-4a88-81eb-5fa12f69ff8a","d5e4b991-fc0c-48dd-8416-510df5fb2a1c","d7cef946-c037-4849-8f39-646fc3d44234"],"status":"ACTIVE","tagsName":["SALGADARIA","FONTE: FACEBOOK","RETORNAR CONTATO","CRISTIANE"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:01:29.4Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:01:29.4Z","lastMessageOut":"2026-11-13T12:01:29.4Z","lastMessageIn":"2026-11-12T23:20:45.592Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 13.7h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 20:20 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=1a51e3d0-6731-4d65-9a1a-7fd5cfb87e3f","utm":{"clid":"AfhUSRnSmMgEucWIsjiC6BPUsv25h8yVGnog0RZGZmC3PZrV2eZ-meFC01M9G_VYA4UHxBQwyS_wSgpyctJXCHQ8GMVjueJmAzAPVAy-Wz0acoEtOsMrdlqCWFY9gMAk4OXfsWaj","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/4Cd028Jt1","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 14:00:11 success Card df3127eb-df58-4735-b5f1-e081eb817938 (VEND-11038) criado na etapa inicial para o contato 7c1798ab-303e-45a2-ab5a-82edc698aaf5 - vendedor assumiu sem card existente
detalhe 
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13/11/2026, 14:00:11 debug Cards do contato 7c1798ab-303e-45a2-ab5a-82edc698aaf5 no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 13:59:36 success Tag do mês "Novembro" aplicada no card e no contato 51472789-b00b-407a-a272-0e2c0b2cdcbe
detalhe 
{"id":"babc5e91-ec50-452b-a0f5-d5dfe121cac2","createdAt":"2026-11-13T10:37:57.813272Z","updatedAt":"2026-11-13T13:59:34.5137694Z","active":true,"number":"2026111300021","startAt":"2026-11-13T10:37:57.813272Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:47:05.159247Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"51472789-b00b-407a-a272-0e2c0b2cdcbe","contactDetails":{"id":"51472789-b00b-407a-a272-0e2c0b2cdcbe","name":"Jean","email":null,"pictureUrl":null,"phonenumber":"+55|21999130199","instagram":null,"phonenumberFormatted":"(21) 99913-0199","tagsId":["1dce0acc-0d3d-4755-9c23-6bd970ccab42"],"status":"ACTIVE","tagsName":["FONTE: INSTAGRAM"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:46:35.43Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:46:35.43Z","lastMessageOut":"2026-11-13T12:46:35.43Z","lastMessageIn":"2026-11-13T10:44:20.778Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 3.0h, após os dois lembretes do agente. Última mensagem dele: 13/11/2026 07:44 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=babc5e91-ec50-452b-a0f5-d5dfe121cac2","utm":{"clid":"AfgWzGUJkP8VpdkG1T23tqSBAUBGW1l0JzffKBv2HV50jMLspCh7LdQcZEgVv8ZUR65rervY6IuKnNAWTj5lMkjeN9W8-INczxeW14_aY6cQcloxdv7t0QpcXs4hyz1f23L0-AQ5pzyH","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy_noMEpY/","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 13:59:36 success Tag inicial "INTERESSADOS" aplicada ao contato 51472789-b00b-407a-a272-0e2c0b2cdcbe
detalhe 
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13/11/2026, 13:59:35 success Card 0d58853c-4493-45e1-ab30-ae2550cf051a (VEND-11037) criado na etapa inicial para o contato 51472789-b00b-407a-a272-0e2c0b2cdcbe - vendedor assumiu sem card existente
detalhe 
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13/11/2026, 13:59:35 debug Cards do contato 51472789-b00b-407a-a272-0e2c0b2cdcbe no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 13:58:23 success Tag do mês "Novembro" aplicada no card e no contato 56f54d16-bb74-4cbd-8f28-0983c457c7a7
detalhe 
{"id":"b03f3b2b-471a-4bfc-99d6-5e4d6ee484ba","createdAt":"2026-11-13T10:53:03.216626Z","updatedAt":"2026-11-13T13:58:20.700278Z","active":true,"number":"2026111300023","startAt":"2026-11-13T10:53:03.216626Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:57:08.569812Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"56f54d16-bb74-4cbd-8f28-0983c457c7a7","contactDetails":{"id":"56f54d16-bb74-4cbd-8f28-0983c457c7a7","name":"Adriana Moraes","email":null,"pictureUrl":null,"phonenumber":"+55|51992499438","instagram":null,"phonenumberFormatted":"(51) 99249-9438","tagsId":["1dce0acc-0d3d-4755-9c23-6bd970ccab42"],"status":"ACTIVE","tagsName":["FONTE: INSTAGRAM"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:56:36.761Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:56:36.761Z","lastMessageOut":"2026-11-13T12:56:36.761Z","lastMessageIn":"2026-11-13T10:55:23.999Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 3.0h, após os dois lembretes do agente. Última mensagem dele: 13/11/2026 07:55 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=b03f3b2b-471a-4bfc-99d6-5e4d6ee484ba","utm":{"clid":"AfgN42j6lGcYJH57PDkhEs3mPON5lCj9dYoGnT9LcZEeCjL9iTncnVcl-4nG8UeIytInoEXhaZBcpGAHeYpMZn3RCGc6mjLBgoaHT0mWRky3giuQUDGoaaf6lFwzyWaBMxsu8FWNIg","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 13:58:22 success Tag inicial "INTERESSADOS" aplicada ao contato 56f54d16-bb74-4cbd-8f28-0983c457c7a7
detalhe 
{"id":"b03f3b2b-471a-4bfc-99d6-5e4d6ee484ba","createdAt":"2026-11-13T10:53:03.216626Z","updatedAt":"2026-11-13T13:58:20.700278Z","active":true,"number":"2026111300023","startAt":"2026-11-13T10:53:03.216626Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:57:08.569812Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"56f54d16-bb74-4cbd-8f28-0983c457c7a7","contactDetails":{"id":"56f54d16-bb74-4cbd-8f28-0983c457c7a7","name":"Adriana Moraes","email":null,"pictureUrl":null,"phonenumber":"+55|51992499438","instagram":null,"phonenumberFormatted":"(51) 99249-9438","tagsId":["1dce0acc-0d3d-4755-9c23-6bd970ccab42"],"status":"ACTIVE","tagsName":["FONTE: INSTAGRAM"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:56:36.761Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:56:36.761Z","lastMessageOut":"2026-11-13T12:56:36.761Z","lastMessageIn":"2026-11-13T10:55:23.999Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 3.0h, após os dois lembretes do agente. Última mensagem dele: 13/11/2026 07:55 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=b03f3b2b-471a-4bfc-99d6-5e4d6ee484ba","utm":{"clid":"AfgN42j6lGcYJH57PDkhEs3mPON5lCj9dYoGnT9LcZEeCjL9iTncnVcl-4nG8UeIytInoEXhaZBcpGAHeYpMZn3RCGc6mjLBgoaHT0mWRky3giuQUDGoaaf6lFwzyWaBMxsu8FWNIg","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 13:58:22 success Card ec8d581c-6281-45a1-b7d6-6130626ca06f (VEND-11036) criado na etapa inicial para o contato 56f54d16-bb74-4cbd-8f28-0983c457c7a7 - vendedor assumiu sem card existente
detalhe 
{"id":"b03f3b2b-471a-4bfc-99d6-5e4d6ee484ba","createdAt":"2026-11-13T10:53:03.216626Z","updatedAt":"2026-11-13T13:58:20.700278Z","active":true,"number":"2026111300023","startAt":"2026-11-13T10:53:03.216626Z","endAt":null,"firstUserInteractionAt":"2026-11-13T13:57:08.569812Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"56f54d16-bb74-4cbd-8f28-0983c457c7a7","contactDetails":{"id":"56f54d16-bb74-4cbd-8f28-0983c457c7a7","name":"Adriana Moraes","email":null,"pictureUrl":null,"phonenumber":"+55|51992499438","instagram":null,"phonenumberFormatted":"(51) 99249-9438","tagsId":["1dce0acc-0d3d-4755-9c23-6bd970ccab42"],"status":"ACTIVE","tagsName":["FONTE: INSTAGRAM"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"3faa384c-fad3-4d3b-8a6f-11d3e054f561","userId":"91d3b321-50b7-4c03-98f4-0b047a5d6cce","name":"STEFANIE OLIVEIRA","shortName":"STEFANIE","phoneNumber":null,"email":"novva.visual23@gmail.com","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-13T12:56:36.761Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-13T12:56:36.761Z","lastMessageOut":"2026-11-13T12:56:36.761Z","lastMessageIn":"2026-11-13T10:55:23.999Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 3.0h, após os dois lembretes do agente. Última mensagem dele: 13/11/2026 07:55 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=b03f3b2b-471a-4bfc-99d6-5e4d6ee484ba","utm":{"clid":"AfgN42j6lGcYJH57PDkhEs3mPON5lCj9dYoGnT9LcZEeCjL9iTncnVcl-4nG8UeIytInoEXhaZBcpGAHeYpMZn3RCGc6mjLBgoaHT0mWRky3giuQUDGoaaf6lFwzyWaBMxsu8FWNIg","source":"INSTAGRAM","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://www.instagram.com/p/Dbsy3w-M_Ze/","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 13:58:21 debug Cards do contato 56f54d16-bb74-4cbd-8f28-0983c457c7a7 no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 13:46:59 success Tag do mês "Novembro" aplicada no card e no contato 207bd2db-afc8-4d50-a2e6-7bff96ef0b72
detalhe 
{"id":"14e3528a-e03c-456d-8bc0-db1dc0ad4978","createdAt":"2026-11-12T19:10:20.563986Z","updatedAt":"2026-11-13T13:46:57.9923542Z","active":true,"number":"2026111200079","startAt":"2026-11-12T19:10:20.563986Z","endAt":null,"firstUserInteractionAt":"2026-11-12T22:11:35.037252Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"207bd2db-afc8-4d50-a2e6-7bff96ef0b72","contactDetails":{"id":"207bd2db-afc8-4d50-a2e6-7bff96ef0b72","name":"Ribeiro","email":null,"pictureUrl":null,"phonenumber":"+55|21973476368","instagram":null,"phonenumberFormatted":"(21) 97347-6368","tagsId":["a7810379-a17b-4a88-81eb-5fa12f69ff8a"],"status":"ACTIVE","tagsName":["FONTE: FACEBOOK"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"4db28c0e-e267-4f72-99e1-0fc0b264ef96","userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","name":"Jenifer Camara","shortName":"Jenifer","phoneNumber":null,"email":"gestao@novvavisual.com.br","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-12T21:11:26.709Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-12T21:11:26.709Z","lastMessageOut":"2026-11-12T21:11:26.709Z","lastMessageIn":"2026-11-12T19:10:20.098Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 3.0h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 16:10 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=14e3528a-e03c-456d-8bc0-db1dc0ad4978","utm":{"clid":"AfhMIxGeyARa61iZN4wg7IGDOHIi9eSmHxN5X46Iidu29dc99-N2LIaC9LO-ayH4erldjAJacGoOvHGevzQMcZTO2O1LcXAKmwn5T1ypzMJkDOUSVS3YZo-9xTTJUBBOoEopYp6qzg","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/4Cd028Jt1","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 13:46:59 success Tag inicial "INTERESSADOS" aplicada ao contato 207bd2db-afc8-4d50-a2e6-7bff96ef0b72
detalhe 
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13/11/2026, 13:46:58 success Card dff431ac-d866-48d5-bec2-d12a72bc08fd (VEND-11035) criado na etapa inicial para o contato 207bd2db-afc8-4d50-a2e6-7bff96ef0b72 - vendedor assumiu sem card existente
detalhe 
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13/11/2026, 13:46:58 debug Cards do contato 207bd2db-afc8-4d50-a2e6-7bff96ef0b72 no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 13:44:25 success Tag do mês "Novembro" aplicada no card e no contato 7d21dec6-9097-4bbd-acc6-75d266266ac6
detalhe 
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13/11/2026, 13:44:24 success Tag inicial "INTERESSADOS" aplicada ao contato 7d21dec6-9097-4bbd-acc6-75d266266ac6
detalhe 
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13/11/2026, 13:44:24 success Card 7fd3f601-5290-4892-8eec-ea5393a489f1 (VEND-11034) criado na etapa inicial para o contato 7d21dec6-9097-4bbd-acc6-75d266266ac6 - vendedor assumiu sem card existente
detalhe 
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13/11/2026, 13:44:23 debug Cards do contato 7d21dec6-9097-4bbd-acc6-75d266266ac6 no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 13:43:29 success Tag do mês "Novembro" aplicada no card e no contato 917898df-c6b4-40df-a832-df8e936e064b
detalhe 
{"id":"fd280164-58e6-4480-a51c-860544ef1c17","createdAt":"2026-11-12T18:27:03.0754Z","updatedAt":"2026-11-13T13:43:27.231084Z","active":true,"number":"2026111200044","startAt":"2026-11-12T18:27:03.0754Z","endAt":null,"firstUserInteractionAt":"2026-11-12T21:31:27.730492Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"917898df-c6b4-40df-a832-df8e936e064b","contactDetails":{"id":"917898df-c6b4-40df-a832-df8e936e064b","name":"🍀","email":null,"pictureUrl":null,"phonenumber":"+55|12996422012","instagram":null,"phonenumberFormatted":"(12) 99642-2012","tagsId":["a7810379-a17b-4a88-81eb-5fa12f69ff8a"],"status":"ACTIVE","tagsName":["FONTE: FACEBOOK"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"4db28c0e-e267-4f72-99e1-0fc0b264ef96","userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","name":"Jenifer Camara","shortName":"Jenifer","phoneNumber":null,"email":"gestao@novvavisual.com.br","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-12T20:31:16.217Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-12T20:31:16.217Z","lastMessageOut":"2026-11-12T20:31:16.217Z","lastMessageIn":"2026-11-12T18:27:02.6Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 3.1h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 15:27 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=fd280164-58e6-4480-a51c-860544ef1c17","utm":{"clid":"Afi0qdJtDQZjlP_EXBOOxUVsMWo1F8bn2ssORCDon8Dc81hc-Pq1QsVwxkU6xIltRc4VzPCo0sEEyulXsoWdQuWgwtNzuOAD0Y7Jy7HUWVBFESNyHgf-x8kDRtuB-4Q1aGqXe6gBew","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/4Cd028Jt1","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 13:43:28 success Tag inicial "INTERESSADOS" aplicada ao contato 917898df-c6b4-40df-a832-df8e936e064b
detalhe 
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13/11/2026, 13:43:28 success Card 30c5bfd5-cf8f-4f1c-a0da-2db44b71c088 (VEND-11033) criado na etapa inicial para o contato 917898df-c6b4-40df-a832-df8e936e064b - vendedor assumiu sem card existente
detalhe 
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13/11/2026, 13:43:27 debug Cards do contato 917898df-c6b4-40df-a832-df8e936e064b no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 13:24:15 success Tag do mês "Novembro" aplicada no card e no contato db04e865-652d-4038-a45a-920eeb2321e9
detalhe 
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13/11/2026, 13:24:15 success Tag inicial "INTERESSADOS" aplicada ao contato db04e865-652d-4038-a45a-920eeb2321e9
detalhe 
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13/11/2026, 13:24:14 success Card 0eee2098-22b3-46c6-9ffa-e283fe30f2b2 (VEND-11032) criado na etapa inicial para o contato db04e865-652d-4038-a45a-920eeb2321e9 - vendedor assumiu sem card existente
detalhe 
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13/11/2026, 13:24:14 debug Cards do contato db04e865-652d-4038-a45a-920eeb2321e9 no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 13:23:52 success Tag do mês "Novembro" aplicada no card e no contato fc8b1026-20fa-49a5-90fa-ebd21b2c8dee
detalhe 
{"id":"7e6a830a-9eb5-4b8d-8cd1-402168fa36d8","createdAt":"2026-11-12T17:58:44.786057Z","updatedAt":"2026-11-13T13:23:50.5308091Z","active":true,"number":"2026111200033","startAt":"2026-11-12T17:58:44.786057Z","endAt":null,"firstUserInteractionAt":"2026-11-12T21:01:23.726397Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"fc8b1026-20fa-49a5-90fa-ebd21b2c8dee","contactDetails":{"id":"fc8b1026-20fa-49a5-90fa-ebd21b2c8dee","name":"Cesar Rocha","email":null,"pictureUrl":null,"phonenumber":"+55|19997326534","instagram":null,"phonenumberFormatted":"(19) 99732-6534","tagsId":["a7810379-a17b-4a88-81eb-5fa12f69ff8a"],"status":"ACTIVE","tagsName":["FONTE: FACEBOOK"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"4db28c0e-e267-4f72-99e1-0fc0b264ef96","userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","name":"Jenifer Camara","shortName":"Jenifer","phoneNumber":null,"email":"gestao@novvavisual.com.br","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-12T20:01:12.941Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-12T20:01:12.941Z","lastMessageOut":"2026-11-12T20:01:12.941Z","lastMessageIn":"2026-11-12T17:58:44.241Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 3.0h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 14:58 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=7e6a830a-9eb5-4b8d-8cd1-402168fa36d8","utm":{"clid":"AfjP996tO1V0j2kwrkK88sZtwtkBLUlCukXwitpP8tABq7ld7Q06GZO7ZfR8IETuyXX6Z5PWLBUvP7fLYVusreg-FK9GCTu9us10juhr_cIWrdtdcJyM0cgHZQCaxSisksxouryc","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120254357160530422","content":"O período mais lucrativo do ano está chegando. Seu comércio já está preparado para chamar a atenção de quem passa pela rua?\n\nCom os Bonecos Infláveis Personalizados de Natal da Nova Comunicação Visual, sua empresa ganha destaque, fortalece a marca e cria uma atmosfera natalina que atrai mais clientes para dentro da loja.\n\n✅ Mais visibilidade para o seu negócio\n ✅ Fachada temática e profissional\n ✅ Personalização com a identidade da sua empresa\n ✅ Diferencial que chama atenção de longe\n ✅ Ideal para lojas, mercados, padarias, restaurantes, farmácias e comércios em geral\n\nImagine sua fachada se tornando um verdadeiro ponto de referência durante as compras de Natal. Enquanto muitos passam despercebidos, sua empresa se destaca e convida os clientes a entrar.\n\n🎁 Oferta Especial de Natal Antecipado! Na compra do boneco completo + pano extra, aproveite 40% de desconto no pano adicional, condições facilitadas de pagamento em até 10x no cartão e desconto especial para pagamento à vista.\n\nNão deixe para a última hora. Garanta agora a decoração que vai valorizar sua marca e aumentar o impacto visual do seu negócio nesta época tão importante para as vendas.\n\nNova Comunicação Visual ✨ Mais que um produto, é o impulso que o seu comércio precisa!\n\n📲 Entre em contato agora e reserve o seu antes que os estoques acabem.\n\n#Natal2026 #ComércioLocal #VendasDeNatal #MarketingVisual #FachadaDeLoja #NovaComunicaçãoVisual","headline":"🎄 ATENÇÃO, COMERCIANTE! O NATAL COMEÇA NA SUA FACHADA! 🎄","term":null,"referralUrl":"https://fb.me/4ZMxyi5Q9","sourceId":"120254357160530422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
13/11/2026, 13:23:51 success Tag inicial "INTERESSADOS" aplicada ao contato fc8b1026-20fa-49a5-90fa-ebd21b2c8dee
detalhe 
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13/11/2026, 13:23:51 success Card 5670bfa5-62b1-46af-9a92-7bf5c80947da (VEND-11031) criado na etapa inicial para o contato fc8b1026-20fa-49a5-90fa-ebd21b2c8dee - vendedor assumiu sem card existente
detalhe 
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13/11/2026, 13:23:51 debug Cards do contato fc8b1026-20fa-49a5-90fa-ebd21b2c8dee no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 13:17:33 success Tag do mês "Novembro" aplicada no card e no contato 08c1fbb3-8890-4ddf-9a53-3477ecdb906b
detalhe 
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13/11/2026, 13:17:33 success Tag inicial "INTERESSADOS" aplicada ao contato 08c1fbb3-8890-4ddf-9a53-3477ecdb906b
detalhe 
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13/11/2026, 13:17:32 success Card ad7171be-17ed-4f8b-bdde-3dcb71a40764 (VEND-11030) criado na etapa inicial para o contato 08c1fbb3-8890-4ddf-9a53-3477ecdb906b - vendedor assumiu sem card existente
detalhe 
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13/11/2026, 13:17:32 debug Cards do contato 08c1fbb3-8890-4ddf-9a53-3477ecdb906b no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 13:17:16 success Tag do mês "Novembro" aplicada no card e no contato cfb325be-4b29-4b15-9293-39dd57a9635e
detalhe 
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13/11/2026, 13:17:15 success Tag inicial "INTERESSADOS" aplicada ao contato cfb325be-4b29-4b15-9293-39dd57a9635e
detalhe 
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13/11/2026, 13:17:15 success Card 8c7ca8df-15bd-41dc-bf7c-59613002fd93 (VEND-11029) criado na etapa inicial para o contato cfb325be-4b29-4b15-9293-39dd57a9635e - vendedor assumiu sem card existente
detalhe 
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13/11/2026, 13:17:14 debug Cards do contato cfb325be-4b29-4b15-9293-39dd57a9635e no painel (via /v1/panel/card): 0
detalhe 
null
13/11/2026, 13:12:56 success Tag do mês "Setembro" aplicada no card e no contato 984be384-c60e-4e89-b935-94cfaf54b434
detalhe 
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13/11/2026, 13:12:55 success Tag inicial "INTERESSADOS" aplicada ao contato 984be384-c60e-4e89-b935-94cfaf54b434
detalhe 
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13/11/2026, 13:12:55 success Card 489fa558-bdac-4639-a8ea-12111b98d5bc (VEND-11028) criado na etapa inicial para o contato 984be384-c60e-4e89-b935-94cfaf54b434 - vendedor assumiu sem card existente
detalhe 
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13/11/2026, 13:12:54 debug Cards do contato 984be384-c60e-4e89-b935-94cfaf54b434 no painel (via /v1/panel/card): 0
detalhe 
null
12/11/2026, 20:57:01 success Card e70ef733-c683-4739-ac22-43e0f490a4a9 vinculado ao vendedor d07791cb-7fb4-4e86-bb94-76b9a5ab1988 - etapa mantida (rota: /v3/panel/card/e70ef733-c683-4739-ac22-43e0f490a4a9)
detalhe 
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12/11/2026, 20:57:01 debug Cards do contato 93359f5c-4c34-445e-8fec-8e46ec8af49b no painel (via /v1/panel/card): 1
detalhe 
null
12/11/2026, 18:55:28 skip Sessão fora do departamento monitorado (VENDAS NOVVA)
detalhe 
{"id":"308b072b-180d-44b4-b6d2-977d439effec","createdAt":"2026-11-12T16:08:06.874112Z","updatedAt":"2026-11-12T18:55:28.0791Z","active":true,"number":"2026111200025","startAt":"2026-11-12T16:08:06.874112Z","endAt":null,"firstUserInteractionAt":"2026-11-12T18:44:32.48252Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"fc72b061-aaa2-475c-8c4a-c932a92ce5e8","contactDetails":{"id":"fc72b061-aaa2-475c-8c4a-c932a92ce5e8","name":"Welida","email":null,"pictureUrl":null,"phonenumber":"+55|41987386734","instagram":null,"phonenumberFormatted":"(41) 98738-6734","tagsId":["a471005d-76a9-497c-9081-4ce85b8b4376","c5f46aec-9d20-4f52-b24e-e7dba9b77f30"],"status":"ACTIVE","tagsName":["FONTE: WHATSAPP ADS","AFILIADOS"]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 56a484"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"3924821c-3300-4db4-8714-9d485362ee1c","departmentDetails":{"id":"3924821c-3300-4db4-8714-9d485362ee1c","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"AFILIADOS","description":null},"userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"4db28c0e-e267-4f72-99e1-0fc0b264ef96","userId":"d07791cb-7fb4-4e86-bb94-76b9a5ab1988","name":"Jenifer Camara","shortName":"Jenifer","phoneNumber":null,"email":"gestao@novvavisual.com.br","pictureFileId":null,"pictureUrl":null,"active":true},"previousSessionId":null,"readTimestamp":"2026-11-12T18:10:52.335Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-12T18:10:52.335Z","lastMessageOut":"2026-11-12T18:10:52.335Z","lastMessageIn":"2026-11-12T16:08:04Z","lastMessageText":"Entendemos a correria! Se conseguir, me manda qual o seu ramo de atividade que eu já te apresento os modelos.","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=308b072b-180d-44b4-b6d2-977d439effec","utm":{"clid":null,"source":"AD - 120254191956530422","medium":"WHATSAPP BUSINESS APP","campaign":"CONVERSE CONOSCO","content":null,"headline":"Seja um Afiliado de Sucesso com a Nossa Empresa! 🎉\nVocê gosta de vendas e quer aumentar seus ganhos de forma fácil e divertida? Então essa oportunidade é para você!\nSomos especialistas na venda de bonecos birutas e windbanners, produtos incríveis que chamam a atenção e trazem mais visibilidade para negócios e eventos. Agora, estamos expandindo nossa rede de afiliados e queremos você no time!\n💰 Ganhos atrativos – Comissões generosas a cada venda realizada!\n🚀 Produtos de alta demanda – Ideais para empresas que querem chamar atenção do público!\n🎯 Facilidade na divulgação – Material promocional pronto para você vender mais!\nNão perca essa chance de fazer parte de um negócio que cresce cada vez mais. Entre em contato agora e comece a lucrar com a gente!","term":null,"referralUrl":"https://wa.me/wamo/status/preview/5511978893643/120254191988450422","sourceId":"120254191956530422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
12/11/2026, 18:44:46 success Tag do mês "Novembro" aplicada no card e no contato 7ffd901c-5ddc-4009-b957-fdbea0c2bef5
detalhe 
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12/11/2026, 18:44:46 success Tag inicial "INTERESSADOS" aplicada ao contato 7ffd901c-5ddc-4009-b957-fdbea0c2bef5
detalhe 
{"id":"dbd347c2-6484-4c6d-be46-790921bbe92a","createdAt":"2026-11-12T17:25:17.065376Z","updatedAt":"2026-11-12T18:44:44.9517872Z","active":true,"number":"2026111200028","startAt":"2026-11-12T17:25:17.065376Z","endAt":null,"firstUserInteractionAt":"2026-11-12T18:44:41.60398Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"7ffd901c-5ddc-4009-b957-fdbea0c2bef5","contactDetails":{"id":"7ffd901c-5ddc-4009-b957-fdbea0c2bef5","name":"TONHÃO","email":null,"pictureUrl":null,"phonenumber":"+55|91991307761","instagram":null,"phonenumberFormatted":"(91) 99130-7761","tagsId":["a7810379-a17b-4a88-81eb-5fa12f69ff8a"],"status":"ACTIVE","tagsName":["FONTE: FACEBOOK"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D","active":true},"previousSessionId":null,"readTimestamp":"2026-11-12T18:25:58.296Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-12T18:25:58.296Z","lastMessageOut":"2026-11-12T18:25:58.296Z","lastMessageIn":"2026-11-12T17:25:16.594Z","lastMessageText":"Oii, ainda está aí? Podemos seguir? ","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=dbd347c2-6484-4c6d-be46-790921bbe92a","utm":{"clid":"Afi81HK39_uhjfhGYc0GH3005xeNPqkXeFvhYI83wiTyR_ihpnbJpsmYI_Mf44vFCdgsTXxTGKem89f0fXR_fbRQJclBpT9gReeaWqjtHNaMyepVbM3fkKeeZVVU7o2RsKXe2w0B_A","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
12/11/2026, 18:44:45 success Card df5fa330-927c-4651-86d3-e3d410c90539 (VEND-11027) criado na etapa inicial para o contato 7ffd901c-5ddc-4009-b957-fdbea0c2bef5 - vendedor assumiu sem card existente
detalhe 
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12/11/2026, 18:44:45 debug Cards do contato 7ffd901c-5ddc-4009-b957-fdbea0c2bef5 no painel (via /v1/panel/card): 0
detalhe 
null
12/11/2026, 18:44:41 skip Atendimento ainda sem responsável atribuído
detalhe 
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12/11/2026, 18:44:32 skip Atendimento ainda sem responsável atribuído
detalhe 
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12/11/2026, 18:41:07 success Tag do mês "Novembro" aplicada no card e no contato bd092c7c-bdac-4e1a-b979-a7089e5a6574
detalhe 
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12/11/2026, 18:41:07 success Tag inicial "INTERESSADOS" aplicada ao contato bd092c7c-bdac-4e1a-b979-a7089e5a6574
detalhe 
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12/11/2026, 18:41:07 success Card 19223fdb-c6d5-4aee-bc1f-ec06f0b54a82 (VEND-11026) criado na etapa inicial para o contato bd092c7c-bdac-4e1a-b979-a7089e5a6574 - vendedor assumiu sem card existente
detalhe 
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12/11/2026, 18:41:06 debug Cards do contato bd092c7c-bdac-4e1a-b979-a7089e5a6574 no painel (via /v1/panel/card): 0
detalhe 
null
12/11/2026, 18:41:02 skip Atendimento ainda sem responsável atribuído
detalhe 
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12/11/2026, 18:39:10 success Tag do mês "Novembro" aplicada no card e no contato b332b810-1f22-413f-a987-ad8bd036a537
detalhe 
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12/11/2026, 18:39:10 success Tag inicial "INTERESSADOS" aplicada ao contato b332b810-1f22-413f-a987-ad8bd036a537
detalhe 
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12/11/2026, 18:39:09 success Card 0b9c4914-ecb6-49d8-85c9-af11ac9d0618 (VEND-11025) criado na etapa inicial para o contato b332b810-1f22-413f-a987-ad8bd036a537 - vendedor assumiu sem card existente
detalhe 
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12/11/2026, 18:39:09 debug Cards do contato b332b810-1f22-413f-a987-ad8bd036a537 no painel (via /v1/panel/card): 0
detalhe 
null
12/11/2026, 18:39:05 skip Atendimento ainda sem responsável atribuído
detalhe 
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12/11/2026, 18:31:13 success Tag do mês "Novembro" aplicada no card e no contato 4ccf993e-8e28-4637-bb6a-eb76d698541c
detalhe 
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12/11/2026, 18:31:12 success Tag inicial "INTERESSADOS" aplicada ao contato 4ccf993e-8e28-4637-bb6a-eb76d698541c
detalhe 
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12/11/2026, 18:31:12 success Card 101f185b-c175-48b6-9b50-d2b56a427148 (VEND-11024) criado na etapa inicial para o contato 4ccf993e-8e28-4637-bb6a-eb76d698541c - vendedor assumiu sem card existente
detalhe 
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12/11/2026, 18:31:12 debug Cards do contato 4ccf993e-8e28-4637-bb6a-eb76d698541c no painel (via /v1/panel/card): 0
detalhe 
null
12/11/2026, 18:26:23 success Tag do mês "Novembro" aplicada no card e no contato e900cbc2-acdf-4e64-9064-966dab30bcff
detalhe 
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12/11/2026, 18:26:23 success Tag inicial "INTERESSADOS" aplicada ao contato e900cbc2-acdf-4e64-9064-966dab30bcff
detalhe 
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12/11/2026, 18:26:22 success Card 41ebdb96-b52b-4b4f-affc-67320e13f8f1 (VEND-11023) criado na etapa inicial para o contato e900cbc2-acdf-4e64-9064-966dab30bcff - vendedor assumiu sem card existente
detalhe 
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12/11/2026, 18:26:22 debug Cards do contato e900cbc2-acdf-4e64-9064-966dab30bcff no painel (via /v1/panel/card): 0
detalhe 
null
12/11/2026, 18:25:46 success Tag do mês "Novembro" aplicada no card e no contato a741c56b-5fe4-4b0d-a32c-7355fcf18d50
detalhe 
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12/11/2026, 18:25:45 success Tag inicial "INTERESSADOS" aplicada ao contato a741c56b-5fe4-4b0d-a32c-7355fcf18d50
detalhe 
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12/11/2026, 18:25:45 success Card 92b22923-1bcd-4cbc-bf0a-d8c69ed5e86d (VEND-11022) criado na etapa inicial para o contato a741c56b-5fe4-4b0d-a32c-7355fcf18d50 - vendedor assumiu sem card existente
detalhe 
{"id":"92f0bde0-86db-41cf-ad14-0a03c73a2079","createdAt":"2026-11-12T16:23:39.571738Z","updatedAt":"2026-11-12T18:25:44.7984093Z","active":true,"number":"2026111200027","startAt":"2026-11-12T16:23:39.571738Z","endAt":null,"firstUserInteractionAt":"2026-11-12T18:25:40.544565Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"a741c56b-5fe4-4b0d-a32c-7355fcf18d50","contactDetails":{"id":"a741c56b-5fe4-4b0d-a32c-7355fcf18d50","name":"Dorids Burguer","email":null,"pictureUrl":null,"phonenumber":"+55|49999011165","instagram":null,"phonenumberFormatted":"(49) 99901-1165","tagsId":["a7810379-a17b-4a88-81eb-5fa12f69ff8a"],"status":"ACTIVE","tagsName":["FONTE: FACEBOOK"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D","active":true},"previousSessionId":null,"readTimestamp":"2026-11-12T17:33:41.146Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-12T17:33:41.146Z","lastMessageOut":"2026-11-12T17:33:41.146Z","lastMessageIn":"2026-11-12T17:33:35.112Z","lastMessageText":"Com certeza! Nós personalizamos o boneco com a identidade visual da sua marca, incluindo o seu mascote. \\n\\nNosso processo de criação funciona assim: você formaliza o pedido, e nossa equipe de arte desenvolve um mockup para sua revisão e ajustes, até","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=92f0bde0-86db-41cf-ad14-0a03c73a2079","utm":{"clid":"AfjefnhoAXeVshZJ-p9_lT8Ez4gbuguqHSKMVLvVo_orNGlIKZsg_8emTv4_sWfELEh-E3jno6fLjzILFo8AH5cbltzqMxkA197fqf8pSqz-L9WqRe9Rbfw0ey_KfGgygepTrG04wQ","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
12/11/2026, 18:25:45 debug Cards do contato a741c56b-5fe4-4b0d-a32c-7355fcf18d50 no painel (via /v1/panel/card): 0
detalhe 
null
12/11/2026, 18:25:40 skip Atendimento ainda sem responsável atribuído
detalhe 
{"id":"92f0bde0-86db-41cf-ad14-0a03c73a2079","createdAt":"2026-11-12T16:23:39.571738Z","updatedAt":"2026-11-12T18:25:40.5804854Z","active":true,"number":"2026111200027","startAt":"2026-11-12T16:23:39.571738Z","endAt":null,"firstUserInteractionAt":"2026-11-12T18:25:40.5445651Z","firstAgentMessageAt":null,"status":"PENDING","contactId":"a741c56b-5fe4-4b0d-a32c-7355fcf18d50","contactDetails":{"id":"a741c56b-5fe4-4b0d-a32c-7355fcf18d50","name":"Dorids Burguer","email":null,"pictureUrl":null,"phonenumber":"+55|49999011165","instagram":null,"phonenumberFormatted":"(49) 99901-1165","tagsId":["a7810379-a17b-4a88-81eb-5fa12f69ff8a"],"status":"ACTIVE","tagsName":["FONTE: FACEBOOK"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":null,"botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":null,"previousSessionId":null,"readTimestamp":"2026-11-12T17:33:41.146Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-12T17:33:41.146Z","lastMessageOut":"2026-11-12T17:33:41.146Z","lastMessageIn":"2026-11-12T17:33:35.112Z","lastMessageText":"Com certeza! Nós personalizamos o boneco com a identidade visual da sua marca, incluindo o seu mascote. \\n\\nNosso processo de criação funciona assim: você formaliza o pedido, e nossa equipe de arte desenvolve um mockup para sua revisão e ajustes, até","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=92f0bde0-86db-41cf-ad14-0a03c73a2079","utm":{"clid":"AfjefnhoAXeVshZJ-p9_lT8Ez4gbuguqHSKMVLvVo_orNGlIKZsg_8emTv4_sWfELEh-E3jno6fLjzILFo8AH5cbltzqMxkA197fqf8pSqz-L9WqRe9Rbfw0ey_KfGgygepTrG04wQ","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/7ndsQ9Rqw","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
12/11/2026, 18:22:25 success Tag do mês "Novembro" aplicada no card e no contato 71230337-d583-4640-9dde-bbaa4875de3f
detalhe 
{"id":"a85634ca-01db-48ad-b4e6-460615d34c7a","createdAt":"2026-11-12T15:11:19.40663Z","updatedAt":"2026-11-12T18:22:23.3648217Z","active":true,"number":"2026111200021","startAt":"2026-11-12T15:11:19.406631Z","endAt":null,"firstUserInteractionAt":"2026-11-12T18:15:54.982616Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"71230337-d583-4640-9dde-bbaa4875de3f","contactDetails":{"id":"71230337-d583-4640-9dde-bbaa4875de3f","name":"Anna Thomé","email":null,"pictureUrl":null,"phonenumber":"+55|16992831394","instagram":null,"phonenumberFormatted":"(16) 99283-1394","tagsId":["a7810379-a17b-4a88-81eb-5fa12f69ff8a"],"status":"ACTIVE","tagsName":["FONTE: FACEBOOK"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D","active":true},"previousSessionId":null,"readTimestamp":"2026-11-12T17:15:43.912Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-12T17:15:43.912Z","lastMessageOut":"2026-11-12T17:15:43.912Z","lastMessageIn":"2026-11-12T15:11:18.854Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 3.1h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 12:11 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=a85634ca-01db-48ad-b4e6-460615d34c7a","utm":{"clid":"AfgylzPC4DOzLzU_BFrKWXnAQSJogEfo6PRxEowZfVfBhfpNPwaxXl3Q9Rg2ILukpgXqy6ip7uuPCLc392csLZ4N82-BdupgQUKcWwFa82XxB0nV8ghssljyOcoSZjqBs-QL_9XEOQ","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/4Cd028Jt1","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
12/11/2026, 18:22:24 success Tag inicial "INTERESSADOS" aplicada ao contato 71230337-d583-4640-9dde-bbaa4875de3f
detalhe 
{"id":"a85634ca-01db-48ad-b4e6-460615d34c7a","createdAt":"2026-11-12T15:11:19.40663Z","updatedAt":"2026-11-12T18:22:23.3648217Z","active":true,"number":"2026111200021","startAt":"2026-11-12T15:11:19.406631Z","endAt":null,"firstUserInteractionAt":"2026-11-12T18:15:54.982616Z","firstAgentMessageAt":null,"status":"IN_PROGRESS","contactId":"71230337-d583-4640-9dde-bbaa4875de3f","contactDetails":{"id":"71230337-d583-4640-9dde-bbaa4875de3f","name":"Anna Thomé","email":null,"pictureUrl":null,"phonenumber":"+55|16992831394","instagram":null,"phonenumberFormatted":"(16) 99283-1394","tagsId":["a7810379-a17b-4a88-81eb-5fa12f69ff8a"],"status":"ACTIVE","tagsName":["FONTE: FACEBOOK"]},"channelId":"81740f41-064e-4242-8cbb-102f38691a75","channelType":"CLOUDAPI_WHATSAPP","channelDetails":{"id":"(11) 96377-9537","platform":"WhatsApp","provider":"Meta","providerVariable":null,"pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":null},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"dc9a1636-a1de-42b7-bf84-c036e779b1aa","botVersionId":"aa5a4213-94ba-43fc-afe0-c4f184b36aba","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D","active":true},"previousSessionId":null,"readTimestamp":"2026-11-12T17:15:43.912Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-12T17:15:43.912Z","lastMessageOut":"2026-11-12T17:15:43.912Z","lastMessageIn":"2026-11-12T15:11:18.854Z","lastMessageText":"*Nota:* Transferência automática por inatividade: o cliente não respondeu há 3.1h, após os dois lembretes do agente. Última mensagem dele: 12/11/2026 12:11 (horário de Brasília).","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=a85634ca-01db-48ad-b4e6-460615d34c7a","utm":{"clid":"AfgylzPC4DOzLzU_BFrKWXnAQSJogEfo6PRxEowZfVfBhfpNPwaxXl3Q9Rg2ILukpgXqy6ip7uuPCLc392csLZ4N82-BdupgQUKcWwFa82XxB0nV8ghssljyOcoSZjqBs-QL_9XEOQ","source":"FACEBOOK","medium":"WHATSAPP API","campaign":"120252220903600422","content":null,"headline":"Seu Boneco personalizado","term":null,"referralUrl":"https://fb.me/4Cd028Jt1","sourceId":"120252220903600422","widgetId":null,"widgetSubjectId":null,"contactId":null},"classification":null,"metadata":null}
12/11/2026, 18:22:24 success Card 36ee14e4-df36-49e6-8b9f-50ab2f5fc366 (VEND-11021) criado na etapa inicial para o contato 71230337-d583-4640-9dde-bbaa4875de3f - vendedor assumiu sem card existente
detalhe 
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12/11/2026, 18:22:23 debug Cards do contato 71230337-d583-4640-9dde-bbaa4875de3f no painel (via /v1/panel/card): 0
detalhe 
null
12/11/2026, 18:22:12 success Tag do mês "Novembro" aplicada no card e no contato 16ef6c2f-e7fe-4f49-a96b-869fb67121d0
detalhe 
{"id":"c3ac7cdc-c9a6-460d-92e3-ca0e58cf342f","createdAt":"2026-11-12T17:29:28.989482Z","updatedAt":"2026-11-12T18:22:10.7677673Z","active":true,"number":"2026111200030","startAt":"2026-11-12T17:29:28.989483Z","endAt":null,"firstUserInteractionAt":"2026-11-12T17:38:38.440122Z","firstAgentMessageAt":"2026-11-12T17:38:47.269898Z","status":"IN_PROGRESS","contactId":"16ef6c2f-e7fe-4f49-a96b-869fb67121d0","contactDetails":{"id":"16ef6c2f-e7fe-4f49-a96b-869fb67121d0","name":"Casa Dos Parafusos","email":null,"pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/75ceedc_20261112172929264_4719ec1a_21f9_4711_8c55_e7b826b41fbe_2026_11_12_17_29.jpg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1826040570&response-content-disposition=inline&Signature=ff3cRLrWszEbxUuTV3EjC%2FehcQ4%3D","phonenumber":"+55|15998106862","instagram":null,"phonenumberFormatted":"(15) 99810-6862","tagsId":["169c1f26-24b6-405d-9824-8c838dc4e5a3","511bb278-42d0-4790-bdff-87694cf56530","8a0a93c3-4e8d-4a13-80dc-cdd038c28ec9"],"status":"ACTIVE","tagsName":["LANÇAMENTO PEDIDO","NOVEMBRO","PANO"]},"channelId":"f95bc991-9e72-4d14-a244-4bd56c37ea0d","channelType":"ZAPI_WHATSAPP","channelDetails":{"id":"(11) 97889-3643","platform":"WhatsApp","provider":"Z-API","providerVariable":"Integrado","pictureUrl":"https://cdn.flw.chat/static/whatsapp-mini.png","displayName":"Instância 56a484"},"companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","departmentId":"93b06f92-48f6-4921-8134-57613c351903","departmentDetails":{"id":"93b06f92-48f6-4921-8134-57613c351903","companyId":"d8e22aae-fbbd-46f0-a042-373dcdf59ff7","name":"VENDAS NOVVA","description":null},"userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","botId":"c4ce2a8f-637b-4dcd-81b1-50c2218cb018","botVersionId":"974c408a-a1e6-44be-92c7-c89b2769b9d3","agentDetails":{"id":"60e858df-8faf-4eb9-a2f3-89ecdc1dae06","userId":"3e46ac20-9d32-4dd0-bf66-102ce9742722","name":"Jéssica Moreira","shortName":"Jéssica","phoneNumber":null,"email":"vendas@novvavisual.com.br","pictureFileId":"2b25757f-9504-4945-93d7-e0940141049f","pictureUrl":"https://cdn.flw.chat/upload/d8e22aae-fbbd-46f0-a042-373dcdf59ff7/IMAGE/e5bc3ef_20260731190437699_whatsapp_image_2026_07_31_at_16_04_06.jpeg?AWSAccessKeyId=AKIAZUM25FKLBHOEDFGZ&Expires=1943291078&response-content-disposition=inline&Signature=fEuWfTl0xcoyAV8pjUGZXqW2W1I%3D","active":true},"previousSessionId":null,"readTimestamp":"2026-11-12T17:46:52.073Z","waitReply":false,"expired":false,"windowStatus":"ACTIVE","lastInteractionDate":"2026-11-12T17:46:52.073Z","lastMessageOut":"2026-11-12T17:46:52.073Z","lastMessageIn":"2026-11-12T17:45:36Z","lastMessageText":"*Jéssica:*\nAguardo ","unreadCount":1,"previewUrl":"https://muvecom.wts.chat/redirect?type=SESSION&id=c3ac7cdc-c9a6-460d-92e3-ca0e58cf342f","utm":null,"classification":null,"metadata":null}
12/11/2026, 18:22:12 success Tag inicial "INTERESSADOS" aplicada ao contato 16ef6c2f-e7fe-4f49-a96b-869fb67121d0
detalhe 
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